Chili's Grill & Bar
4 Sebethe Dr, Cromwell
(860) 632-1779
Recent Reviews
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The food is always good here. Mushroom and Swiss burger was better than I expected and the shrimp fajita was great. All of their appetizers are very tasty. Very friendly staff. At a time when so many casual restaurants are going downhill, or closing locations, Chili's has definitely doubled down on quality, value, and service.
Atmosphere: 5
Food: 5
Service: 5
If you order food for delivery, do it from a delivery service app since they use 3rd party to deliver anyways. When the delivery person grabs the wrong food you are stuck with no recourse but go and pick the food up yourself. Your food will then be cold because, it took the deliver person 20 minutes to get to you then you have to drive to chilis to pick it up and then drive back. Hence the food being cold. They also don't verify your picking up an order so anyone can just walk in and grab what ever order they want and walk out.
Food: 1
Service: 1
Did not read my specific instructions regarding my food.
Atmosphere: 2
Food: 2
Service: 2
Last time I was here was two years ago
Had lunch. It was good. But last night, 11/06/2025, was a total different experience. Service was still good but the food lacked.... Everything. Had the Cajun pasta and it was dry. Shrimp was way over seasoned. Even the garlic toast wasn't good. My daughter had the triple dipper. The sliders were yuck. And the chicken and fried mozz were very greasy. Yes, I know they were fried, but the grease left on the food was awful. We only ate half of our meals and didn't take anything home.
Atmosphere: 3
Food: 2
Service: 4
Just spent 109 dollars because I didnt have a disability i had to wait 2 hours and watch other's get their food when me and my family were there first 2hr cold food 109 dollar bill never coming back should have when to outback
Atmosphere: 1
Food: 1
Service: 1
Vickie was our waitress and she took extra care to make sure our experience was top shelf, making helpful suggestions and checking to make sure we had everything.
Atmosphere: 4
Food: 5
Service: 5
For starters, the place was big so there was no wait for any tables. Server was really nice, got food within 20 minutes of ordering. Some negatives, however, do include a lack of mentioning the price to use the kiosk with games on it. Still, $3 is not so bad for a wide selection of games. Best game on the system by far was the online trivia game.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fajitas for 2
We typically only order Doordash... The food is always on point.... So hot and fresh when it gets to us... Also typically delivered with 30 minutes. Really great!
Atmosphere: 5
Food: 5
Service: 5
Me and my mom came for dinner. We both got the chicken crispers (mine honey chipoltle dipped), a side salad, and Mac and cheese. The Mac and cheese was great, the crispers were very crispy. The salad on the other hand, it didn't look fresh and there was a lot of brown pieces. Overall a great place, maybe just work on freshness.
Atmosphere: 5
Food: 3
Service: 4
Great staff and food
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Came here around 8:30 Waited 10 minutes. Zero acknowledgement of our existence from staff other than the host. I dont believe in tipping less than 20% so I left.
Atmosphere: 1
Food: 1
Service: 1
Very good place
Atmosphere: 5
Food: 5
Service: 5
I’ve been consistently going to this location for years and have never had a bad experience. The food is always good (especially considering the price of the 3 for me), the servers are consistently nice and personable, and the place is always nice.
Atmosphere: 5
Food: 5
Service: 5
The serivce was amazing and so was the food. Manager even greeted us and asked if we needed something else. Very impress with this location. I been to others and best one soo far. 💯
Atmosphere: 5
Food: 5
Service: 5
Most of the time we just order to go. But we've been here for dine in few times before. This is supposed to be a Mexican place but their burgers are to die for. Juicy burger patty and very affordable compared to other popular burger joints.
Atmosphere: 5
Food: 5
Service: 5
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