We went to Nardella’s on July 19, 2024., around 4:30 PM . I was looking forward to ordering a sandwich from there. They had discontinued one of the things I wanted that was OK, I was going to Try something else. There were two people on duty and young man with dark hair , and a young lady with blonde hair. I have an allergy, so I was inquiring about some of the products that were in the case. I asked about if a particular item was breaded because it was hard to tell on that item, and I was told that all their items are baked. I said yes I know that’s not what I’m asking. I’m asking if this is breaded. Once again, I got from him the Items are baked telling me like 4 times never answering my very simple question. Then the blonde girl started to wait on me asking what size sandwich I wanted I said it’s been a minute since I’ve been here. What sizes do you have again? She said holes or halves I said OK we’re gonna do halves. I said mine would be gluten-free. she told me the gluten-free only came in a hole , with it with a bit of attitude I said that that’s fine. I still have it, and as she walked away, she was huffing and puffing that she had to go get the bread. At that point, We made the decision and left we didn’t want someone huffing and puffing that they had to make are sandwiches. That made us very uncomfortable!!!!!! Very poor customer service. We felt very disrespected and therefore we left without getting any sandwiches unfortunatel and vey disappointing !!! I would prefer to take my business where it is appreciated. Not where I am a bother.
Atmosphere: 3
Service: 1
Frank Ruggiero
First time trying a New England sub shop. Did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
antonio chiossone
i order cuban sandwich they made it with pull into pork and barbecue sauce not good at all
Atmosphere: 3
Food: 1
Service: 5
robin garcia
Good friendly service. Was looking for that that awesome grinder. Not. Really thick dense grinder bread. Not as meaty as appears advertised. Nice prepared salad . House dressing has nice flavor, but a bit heavy on the vinegar.
Atmosphere: 4
Food: 3
Service: 5
Alex Carr (Slenderman)
Food was perfect, employees respectable. The manager looked as though she came in off the clock and took the workers tips, and then went outside and I heard her say, "it was only $20." To her friend she was with, she had no right to the Tips of the working staff IMO. Would like that addressed the staff deserve their cash tips. no employee complained to me, I'm complaining because they worked hard to get me in and out of this store.
Atmosphere: 5
Food: 5
Service: 5
The Hatchie River Bandit
I travel all over the U.S. working Great steak sandwich if I'm ever here again I'll definitely stop in ??
Atmosphere: 4
Food: 5
Service: 5
Lawson Glidden
Food was awesome, sandwiches were made super fast, way better than other options.
Atmosphere: 5
Food: 5
Service: 5
Norbert rodriguez
happy.finally!!!!!..... got my wife freaking glasses....!! and in a saterday wen im NOT FREAKIN WORKIng....... everybody makes to much appointment.hazzel
Great place to eat!! The food is fresh!! The price is definitely right, for a grab n go healthy alternative to Fast Food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Kim Donovan
I've eaten at Nardelli's since I was a kid. This is an old style deli with hot and cold offerings. They have Amazing grinders! I love the meatball stuffed with meat and cheese. But then I tried the pulled pork. Touchdown! At every Nardelli's I've been to, everything is fresh and hot and sooo good. Look up their menu on a Nardelli's website. This one's in Cromwell. I frequently visit the Southington and Farmington stores. YUM!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Salad, Cheesecake, Large Cannoli
Jimmy B
Awful and tiny portion size. Skimpy toppings and rude employees.
Atmosphere: 3
Food: 1
Service: 2
Stephen Kriksciun
This grinder shop that has taken over many of the old time grinder shop locations. However, their selection is phenomenal, very quick service and the food is good.
Loved it
Atmosphere: 5
Food: 5
Service: 5
Friendly and great selection!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
We went to Nardella’s on July 19, 2024., around 4:30 PM . I was looking forward to ordering a sandwich from there. They had discontinued one of the things I wanted that was OK, I was going to Try something else. There were two people on duty and young man with dark hair , and a young lady with blonde hair.
I have an allergy, so I was inquiring about some of the products that were in the case. I asked about if a particular item was breaded because it was hard to tell on that item, and I was told that all their items are baked. I said yes I know that’s not what I’m asking. I’m asking if this is breaded. Once again, I got from him the Items are baked telling me like 4 times never answering my very simple question. Then the blonde girl started to wait on me asking what size sandwich I wanted I said it’s been a minute since I’ve been here. What sizes do you have again? She said holes or halves I said OK we’re gonna do halves. I said mine would be gluten-free. she told me the gluten-free only came in a hole , with it with a bit of attitude I said that that’s fine. I still have it, and as she walked away, she was huffing and puffing that she had to go get the bread. At that point, We made the decision and left we didn’t want someone huffing and puffing that they had to make are sandwiches. That made us very uncomfortable!!!!!! Very poor customer service. We felt very disrespected and therefore we left without getting any sandwiches unfortunatel and vey disappointing !!! I would prefer to take my business where it is appreciated. Not where I am a bother.
Atmosphere: 3
Service: 1
First time trying a New England sub shop. Did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
i order cuban sandwich
they made it with pull into pork and barbecue sauce not good at all
Atmosphere: 3
Food: 1
Service: 5
Good friendly service. Was looking for that that awesome grinder. Not. Really thick dense grinder bread. Not as meaty as appears advertised. Nice prepared salad . House dressing has nice flavor, but a bit heavy on the vinegar.
Atmosphere: 4
Food: 3
Service: 5
Food was perfect, employees respectable. The manager looked as though she came in off the clock and took the workers tips, and then went outside and I heard her say, "it was only $20." To her friend she was with, she had no right to the Tips of the working staff IMO. Would like that addressed the staff deserve their cash tips. no employee complained to me, I'm complaining because they worked hard to get me in and out of this store.
Atmosphere: 5
Food: 5
Service: 5
I travel all over the U.S. working Great steak sandwich if I'm ever here again I'll definitely stop in ??
Atmosphere: 4
Food: 5
Service: 5
Food was awesome, sandwiches were made super fast, way better than other options.
Atmosphere: 5
Food: 5
Service: 5
happy.finally!!!!!..... got my wife freaking glasses....!!
and in a saterday wen im NOT FREAKIN WORKIng.......
everybody makes to much appointment.hazzel
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great sandwiches
Atmosphere: 4
Food: 5
Service: 4
Great place to eat!! The food is fresh!! The price is definitely right, for a grab n go healthy alternative to Fast Food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
I've eaten at Nardelli's since I was a kid. This is an old style deli with hot and cold offerings. They have Amazing grinders! I love the meatball stuffed with meat and cheese. But then I tried the pulled pork. Touchdown! At every Nardelli's I've been to, everything is fresh and hot and sooo good. Look up their menu on a Nardelli's website. This one's in Cromwell. I frequently visit the Southington and Farmington stores. YUM!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Salad, Cheesecake, Large Cannoli
Awful and tiny portion size. Skimpy toppings and rude employees.
Atmosphere: 3
Food: 1
Service: 2
This grinder shop that has taken over many of the old time grinder shop locations. However, their selection is phenomenal, very quick service and the food is good.
Atmosphere: 4
Food: 4
Service: 5
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