Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 140 Glastonbury Blvd, Glastonbury, Connecticut, 06033, US
Telephone: (860) 652-9960
Price range: $
Rating: 2

$ • Mexican, Fast Food, Vegan

Hours:
140 Glastonbury Blvd, Glastonbury
(860) 652-9960

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill has been a go-to spot, but there have been recent issues with online orders. Some customers experienced missing or small portions of food, as well as delays ranging from 20 to 50 minutes. The staff seemed disorganized, prioritizing in-person customers over online pickups, which led to frustration among those waiting outside for their orders. After 5 PM, the restaurant often has very little food left to sell, resulting in scarce ingredients like dried-out chicken and beef, and a lack of pinto beans. Customers noted that servers appeared tired and stressed during this time.

Despite these difficulties, the restaurant has a loyal customer base and has received high ratings in the past. While some meals, like the steak burrito bowl, featured fresh ingredients and plentiful portions, there have been complaints about the serving method for bowls, which can lead to messy situations. The dining area and beverage area have also been noted as needing improvement, with some reviews mentioning unsatisfactory conditions. Management may need to address these issues to ensure a better overall experience for all customers.