Never get my order right. Always give me something different
Rachel S
I had the pleasure of pulling this long hair (that is not mine out) of my mouth while eating my bowl. I tried calling the restaurant and couldn’t get connected. I even submitted a report on the website.
Food: 1
Ingrid A
I absolutely love them. They are nice, their portions are fair and their food always tastes so fresh! to all of you workers— thank you!
Atmosphere: 5
Food: 5
Service: 5
Mike
place is a hot mess
Atmosphere: 1
Food: 2
Bea
Absolute disaster of an ordering experience via app. People are working so hard but they are always understaffed and unorganized. You will wait forever.
Atmosphere: 1
Food: 4
Service: 1
Mara G
Place does not seem well run. The only server is a kind, middle-aged woman who doesn't speak very much English, yet she's left to fend for herself even when there's a long line. The franchise is dingy and disorganized: it could really use better management.
Atmosphere: 2
Food: 4
Service: 3
diane chung
Worst chipotle I've ever been to. They ran out of rice, chicken and other vegetables. Portions were smaller than normal due to the lack of food/ingredients. Condiments table was dirty and filled with garbage. Their bathroom was so dirty I walked in and walked right out. I made an employee aware of the conditions before I left.
Atmosphere: 1
Food: 5
Service: 1
Chloe Martinez
I order from here quite often and the staff simply does not know how to wrap a burrito. Which for a Chipotle you would think is a basic thing you should know. Actually terrible, my burrito is constantly over stuffed and an absolute mess. I always have to rewrap it myself. Every. Single. Time. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Luigi P
When it’s good, it’s great - but especially lately the quality has been lacking. Two things they tend to get wrong - rushing warming up the burrito wrap so that it doesn’t “stick” to itself on wrapping. And then the wrap itself has been shamefully bad, whole thing falls apart as you’re eating it.
They used to have some expert wrappers but not anymore. It’s an art, for the prices nowadays it should be done right.
Atmosphere: 4
Food: 4
Service: 3
Shawn P
Filthy place every single table was dirty and the order which was placed ahead of time took forever. Bunch of people standing around waiting for mobile orders just like the Chipotle on high ridge in Stamford. Severely under staffed.
Gets worse each visit. Orders wrong. Long wait times. Food quality down. Officially moving on to local spots like Tomatillo.
Atmosphere: 1
Food: 2
Service: 1
Anes Omeragic
I ordered regular chicken in a bowl the lady gave me bbq chicken I never asked for that I asked for lettuce the lady gave me tomatoes this is at 1:30pm on Monday July 28th 2025
Atmosphere: 1
Food: 1
Service: 1
Mike CP (Mike)
The facility was poorly maintained. Trash bins were overflowing, every table was unclean, and the beverage station was both understocked and visually unappealing.
Atmosphere: 1
Food: 3
Service: 4
Katherin Portales
Helen such a rude and disgusting person throwing up the food on the counter I asked for two kids plates and she understood bad and she just slapping the plates and didn’t want to charge me to she told the other girl to charge me rude customer really bad and started talking with the other girl I just got chipotle and Eva help me charge
Atmosphere: 3
Food: 5
Service: 1
Patrick Wim
Waiting for app order is like begging for free food. Taking so much longer than promised time, and never gets attention from employees.
Never get my order right. Always give me something different
I had the pleasure of pulling this long hair (that is not mine out) of my mouth while eating my bowl. I tried calling the restaurant and couldn’t get connected. I even submitted a report on the website.
Food: 1
I absolutely love them. They are nice, their portions are fair and their food always tastes so fresh! to all of you workers— thank you!
Atmosphere: 5
Food: 5
Service: 5
place is a hot mess
Atmosphere: 1
Food: 2
Absolute disaster of an ordering experience via app. People are working so hard but they are always understaffed and unorganized. You will wait forever.
Atmosphere: 1
Food: 4
Service: 1
Place does not seem well run. The only server is a kind, middle-aged woman who doesn't speak very much English, yet she's left to fend for herself even when there's a long line. The franchise is dingy and disorganized: it could really use better management.
Atmosphere: 2
Food: 4
Service: 3
Worst chipotle I've ever been to. They ran out of rice, chicken and other vegetables. Portions were smaller than normal due to the lack of food/ingredients. Condiments table was dirty and filled with garbage. Their bathroom was so dirty I walked in and walked right out. I made an employee aware of the conditions before I left.
Atmosphere: 1
Food: 5
Service: 1
I order from here quite often and the staff simply does not know how to wrap a burrito. Which for a Chipotle you would think is a basic thing you should know. Actually terrible, my burrito is constantly over stuffed and an absolute mess. I always have to rewrap it myself. Every. Single. Time. Terrible.
Atmosphere: 1
Food: 1
Service: 1
When it’s good, it’s great - but especially lately the quality has been lacking. Two things they tend to get wrong - rushing warming up the burrito wrap so that it doesn’t “stick” to itself on wrapping. And then the wrap itself has been shamefully bad, whole thing falls apart as you’re eating it.
They used to have some expert wrappers but not anymore. It’s an art, for the prices nowadays it should be done right.
Atmosphere: 4
Food: 4
Service: 3
Filthy place every single table was dirty and the order which was placed ahead of time took forever. Bunch of people standing around waiting for mobile orders just like the Chipotle on high ridge in Stamford. Severely under staffed.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Gets worse each visit. Orders wrong. Long wait times. Food quality down. Officially moving on to local spots like Tomatillo.
Atmosphere: 1
Food: 2
Service: 1
I ordered regular chicken in a bowl the lady gave me bbq chicken I never asked for that I asked for lettuce the lady gave me tomatoes this is at 1:30pm on Monday July 28th 2025
Atmosphere: 1
Food: 1
Service: 1
The facility was poorly maintained. Trash bins were overflowing, every table was unclean, and the beverage station was both understocked and visually unappealing.
Atmosphere: 1
Food: 3
Service: 4
Helen such a rude and disgusting person throwing up the food on the counter I asked for two kids plates and she understood bad and she just slapping the plates and didn’t want to charge me to she told the other girl to charge me rude customer really bad and started talking with the other girl I just got chipotle and Eva help me charge
Atmosphere: 3
Food: 5
Service: 1
Waiting for app order is like begging for free food. Taking so much longer than promised time, and never gets attention from employees.
Food: 4
Service: 2
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