Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
258 CT-12, Groton
(860) 910-0664
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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What an absolute joke. Ordered a salad, bowl, kids meal and three bags of chips. My husband comes home missing the entire kids meal except a quesadilla, all of the chips, the juice box and dressing for my salad. My husband goes back asking for the missing items and is told them they have no chips. ridiculous.
Went in to eat, employee used the restroom and didn’t wash hands. Then went into the bathroom and there was no running water. Absolutely disgusting. Touching food after using the restroom and no running water!!!
8:40 pm. Locking the door. Told we need to order online and go thru drive thru. Not enough staff. Apparently the five staff members we observed is not enough?!? Get home and looks horrible. Oh, and one order didn’t have the guacamole. No receipt in bag, but I’m sure we were charged as it was listed on the to-go container! No chips to boot.
After last time not getting black beans in our order, just about done with this location. Pathetic!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers delicious and fresh on-the-go food options, including a new tasty al pastor chicken dish. The restaurant has friendly and kind staff, though wait times can vary. The drive-through moves incredibly slowly, and orders are often missing utensils and napkins. Pick-up inside can be chaotic, with orders frequently placed in the wrong spot. The preparation area is messy, with food and condiment spills. They often run out of items like brisket, black beans, guacamole, and peppers/onions. Parking can be tricky depending on the time of day, but spots usually open up within 5 minutes. Despite the issues, some staff members, like Kyrie, provide excellent service. The overall experience is decent, and the small parking lot is shared with another establishment.