1. They lie about the elevators. They do not work. I told them my husband and I are disabled and need elevator access, it’s part of why we chose this building. They assured us that even if one goes down, there’s more than one and also 24hour emergency maintenance. They are all broke an maintenance doesn’t answer any calls or messages left. Residents who have been here longer say this is regularly happening. I was put on the 5th floor.. We spammed emergency maintenance for hours and nothing
2. They say they have a loading dock for when you move in. They proceeded to claim that the maintenance man in charge of the loading dock kept “missing us” to open it up, but we sat there with our U-Haul from 12:30pm to 4pm and he never came by! Liars!
3. Our toilet is broken and it’s clear they knew because there’s a whole fabulous bottle sitting in the back tank of the toilet… as a fix?? It was leaking horribly our first hour in the unit and nobody will answer phones or come fix it so there’s just a toilet leaking in my bathroom no fix in sight.
4. The stairs you have to take are not maintained. They are filthy and smell like pee and are horrible to have to climb… but you have to cause the elevators are broken
5. The “pretty wooden floors” are scratched to hell, there’s no light at all in the bedroom, the leasing agent Emily is hard to get ahold of, all of the office is actually.
6. They don’t tell you until after you sign your lease but you have to pay an extra $100+ a month on parking that’s down the street.
Everything is broken and anyone you talk to with PMC property just lies to you if you can even get ahold of them. Beware.
Atmosphere: 1
Service: 1
Jonah Acreman
When I leased this apartment, Emily told me that the elevators don't break down frequently and if they do you can always call maintenance and they'll fix it within 15 minutes. Well, now that I'm here, the elevator has been broken for hours and emergency maintenance has not answered a single phone call. The residents passing by me told me that this is an every day occurrence. My disabled wife and mother as well as myself (I am also disabled) had to climb 5 flights of stairs several times to get our things up to our apartment. Do not lease here, they will lie to you just to make a buck off of vulnerable people. Not just unacceptable, but absolutely heinous negligence.
Syed Ali
not good but cheap for main st
Atmosphere: 2
Food: 3
Service: 2
Darryl Wilsonsr
Great Food & Affordable Price
MT zain
Love this place
Courtney Loring
Literally the worst experience my boyfriend and I have ever had. DO NOT MOVE HERE!! I do not care how much space you get and that the rent is cheap it is a hell scape. First of all the rent being very affordable was null and void because I got charged 400/month for electric which was charged through the building and I was not a direct ever source customer so essentially we were scammed. We reported the building to PURA and it was uncovered that the meter reports were not up to state standards.
The lobby smells disgusting all the time, homeless people come into the building, there are bugs of many varieties but most importantly there are bed bugs. We reported the bed bugs and an exterminator came, but was entirely ineffective as we saw bed bugs again two weeks later. We ended up self sealing our own unit with chemicals and duct tape until we finally moved out about a month after the initial siting. Management doesn’t care about you, maintenance sucks, AC was broken all summer and my electric was still 400/month. There are always issues recurring after maintenance “fixes” them. Just for the love of god save yourself the trouble. Also you have to pay to park at minimum 130/month to have your car close by.
Ruth Nieh
Bedbugs resulted in the loss of our mattress and bed frame, elevator was constantly broken, and they stole my security deposit and continued to charge me rent after I moved out at the end of my lease due to a hidden “auto-renew” feature (RENTERS, BEWARE). Someone even tried to break into my apartment because the security was so bad — I had to call the police. Truly a terrible experience.
Alexander Barber
Yolanda, Maria, Jeanie are three of the most laziest property managers on Earth. This place is INFESTED with roaches. They do not care. The 9th floor leaks every time it rains. They do not care. The elevators are always down.They do not care.
These people are the worst. Avoid at all costs. You are better off sleeping in the backseat of your car.
Leena D
No response to calls or enquiries..
Jeremy Vega
0/10, absolutely do not recommend! There’s a reason their reviews are terrible across the board. Alicia was extremely unprofessional & unresponsive, she also kept a money order for a credit check that was never processed & ignored me when I asked for it back. You would think the people in the offices are swamped by how unresponsive they are but then you walk in the office & they’re doing absolutely nothing.. just sitting on their phone. Try somewhere else! These people are trash & if you do, hopefully you don’t get stuck with Alicia. She was a nightmare to deal with.
Terrible management company, terrible security. Most of their properties are managed the same, worth it to look elsewhere for living in downtown Hartford.
Daniel
Terrible management and horrible maintenance. Do yourself a favor and look somewhere else. Rent prices may be appealing but it's not worth the safety risk and HVAC costs.
Ian Zane
This company use RealPage to artificially drive up rental prices on their properties.Also, they are slumlords. They refuse to operate the HVAC in their buildings correctly, we have had multiple roach and infestation issues, and the building refuses to even fix their gym equipment. For example, the rowing machine in the basement has been broken for 2 and a half years. They will not do anything about it.The heating and air conditioning only work one at a time, meaning that in October (when it's still 70 degrees here), they turn off the AC. This doesn't seem so bad until you realize the building is a brick oven and temperatures within apartments reach 80 degrees.Never ever, no matter what, live here. The rent here is cheaper than most places in Downtown Hartford. IT IS CHEAPER FOR A REASON. AVOID LIKE THE PLAGUE, which the rats that live in the building will give you considering the building won't hire exterminators!
Gaby Brown
Do NOT move here. I repeat do NOT move here. They will lie about the apartment building. The security guard is not security, the do nothing. Homeless people have lived in the basement and threatened residents when asked to leave. The building management will do NOTHING about major issues. I saw a baby roach in my apartment mid July and placed a work order for the exterminator. No one got back to me and it took a couple days of calling the property management company asking for the exterminator to call for them to get me the exterminator. I now have started seeing grown roaches in the lobby and hallway. I have placed work orders and called management asking if they will do anything about this but have heard nothing back. The square footage and large W/D are great but the pests are not. I understand we live in the downtown area but the management not having the exterminator come quickly to my apartment or do any type of pest mitigation in the public areas is unacceptable. I can’t wait for my lease to end in November
NISHIT JAIN
No security for your deliveres, No prompt maintenance, no Parking whatsoever, No remote Entries.The unit is spacious but the planning is very bad, I have a pillar in the centre of my bedroom. Go anywhere else.
Do NOT move here!!!
1. They lie about the elevators. They do not work. I told them my husband and I are disabled and need elevator access, it’s part of why we chose this building. They assured us that even if one goes down, there’s more than one and also 24hour emergency maintenance. They are all broke an maintenance doesn’t answer any calls or messages left. Residents who have been here longer say this is regularly happening. I was put on the 5th floor..
We spammed emergency maintenance for hours and nothing
2. They say they have a loading dock for when you move in. They proceeded to claim that the maintenance man in charge of the loading dock kept “missing us” to open it up, but we sat there with our U-Haul from 12:30pm to 4pm and he never came by! Liars!
3. Our toilet is broken and it’s clear they knew because there’s a whole fabulous bottle sitting in the back tank of the toilet… as a fix?? It was leaking horribly our first hour in the unit and nobody will answer phones or come fix it so there’s just a toilet leaking in my bathroom no fix in sight.
4. The stairs you have to take are not maintained. They are filthy and smell like pee and are horrible to have to climb… but you have to cause the elevators are broken
5. The “pretty wooden floors” are scratched to hell, there’s no light at all in the bedroom, the leasing agent Emily is hard to get ahold of, all of the office is actually.
6. They don’t tell you until after you sign your lease but you have to pay an extra $100+ a month on parking that’s down the street.
Everything is broken and anyone you talk to with PMC property just lies to you if you can even get ahold of them. Beware.
Atmosphere: 1
Service: 1
When I leased this apartment, Emily told me that the elevators don't break down frequently and if they do you can always call maintenance and they'll fix it within 15 minutes. Well, now that I'm here, the elevator has been broken for hours and emergency maintenance has not answered a single phone call. The residents passing by me told me that this is an every day occurrence. My disabled wife and mother as well as myself (I am also disabled) had to climb 5 flights of stairs several times to get our things up to our apartment. Do not lease here, they will lie to you just to make a buck off of vulnerable people. Not just unacceptable, but absolutely heinous negligence.
not good but cheap for main st
Atmosphere: 2
Food: 3
Service: 2
Great Food & Affordable Price
Love this place
Literally the worst experience my boyfriend and I have ever had. DO NOT MOVE HERE!! I do not care how much space you get and that the rent is cheap it is a hell scape. First of all the rent being very affordable was null and void because I got charged 400/month for electric which was charged through the building and I was not a direct ever source customer so essentially we were scammed. We reported the building to PURA and it was uncovered that the meter reports were not up to state standards.
The lobby smells disgusting all the time, homeless people come into the building, there are bugs of many varieties but most importantly there are bed bugs. We reported the bed bugs and an exterminator came, but was entirely ineffective as we saw bed bugs again two weeks later. We ended up self sealing our own unit with chemicals and duct tape until we finally moved out about a month after the initial siting. Management doesn’t care about you, maintenance sucks, AC was broken all summer and my electric was still 400/month. There are always issues recurring after maintenance “fixes” them. Just for the love of god save yourself the trouble. Also you have to pay to park at minimum 130/month to have your car close by.
Bedbugs resulted in the loss of our mattress and bed frame, elevator was constantly broken, and they stole my security deposit and continued to charge me rent after I moved out at the end of my lease due to a hidden “auto-renew” feature (RENTERS, BEWARE). Someone even tried to break into my apartment because the security was so bad — I had to call the police. Truly a terrible experience.
Yolanda, Maria, Jeanie are three of the most laziest property managers on Earth. This place is INFESTED with roaches. They do not care. The 9th floor leaks every time it rains. They do not care. The elevators are always down.They do not care.
These people are the worst. Avoid at all costs. You are better off sleeping in the backseat of your car.
No response to calls or enquiries..
0/10, absolutely do not recommend! There’s a reason their reviews are terrible across the board. Alicia was extremely unprofessional & unresponsive, she also kept a money order for a credit check that was never processed & ignored me when I asked for it back. You would think the people in the offices are swamped by how unresponsive they are but then you walk in the office & they’re doing absolutely nothing.. just sitting on their phone. Try somewhere else! These people are trash & if you do, hopefully you don’t get stuck with Alicia. She was a nightmare to deal with.
Restaurantji Recommends
Terrible management company, terrible security. Most of their properties are managed the same, worth it to look elsewhere for living in downtown Hartford.
Terrible management and horrible maintenance. Do yourself a favor and look somewhere else. Rent prices may be appealing but it's not worth the safety risk and HVAC costs.
This company use RealPage to artificially drive up rental prices on their properties.Also, they are slumlords. They refuse to operate the HVAC in their buildings correctly, we have had multiple roach and infestation issues, and the building refuses to even fix their gym equipment. For example, the rowing machine in the basement has been broken for 2 and a half years. They will not do anything about it.The heating and air conditioning only work one at a time, meaning that in October (when it's still 70 degrees here), they turn off the AC. This doesn't seem so bad until you realize the building is a brick oven and temperatures within apartments reach 80 degrees.Never ever, no matter what, live here. The rent here is cheaper than most places in Downtown Hartford. IT IS CHEAPER FOR A REASON. AVOID LIKE THE PLAGUE, which the rats that live in the building will give you considering the building won't hire exterminators!
Do NOT move here. I repeat do NOT move here. They will lie about the apartment building. The security guard is not security, the do nothing. Homeless people have lived in the basement and threatened residents when asked to leave. The building management will do NOTHING about major issues. I saw a baby roach in my apartment mid July and placed a work order for the exterminator. No one got back to me and it took a couple days of calling the property management company asking for the exterminator to call for them to get me the exterminator. I now have started seeing grown roaches in the lobby and hallway. I have placed work orders and called management asking if they will do anything about this but have heard nothing back. The square footage and large W/D are great but the pests are not. I understand we live in the downtown area but the management not having the exterminator come quickly to my apartment or do any type of pest mitigation in the public areas is unacceptable. I can’t wait for my lease to end in November
No security for your deliveres, No prompt maintenance, no Parking whatsoever, No remote Entries.The unit is spacious but the planning is very bad, I have a pillar in the centre of my bedroom. Go anywhere else.
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