Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Munchkins Donut Hole Treats
English Muffin
Classic Donuts
Hash Browns
Croissant
Muffins
Bagels
Dunkin' Donuts Reviews
96 ratings
Share your opinion about Dunkin'
While they may not always have my cold brew they always have cheerful customer service reps that go above and beyond to ensure you have whatever you order in a timely fashion. The team has great conflict resolution when dealing with irate customers.
⭐⭐⭐⭐⭐ Will return
⭐⭐⭐⭐⭐ Will return
Angel and Gio were extremely helpful, kind, informative, and went the extra mile to provide the best customer service possible when I came on Tuesday early afternoon!!! I haven’t received such professional and respectful service from a fast food chain in a long time. These guys deserve a raise! Haha. Thank you for everything, I will be returning to this precise location due to their treatment and warm smiles!
I miss the ladies that used to work here. Now my orders are always incorrect I ask for tea they give me coffee and so on. 😐
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
Dunkin' on Airport Road in Hartford, CT is known for excellent customer service. The staff, especially the young ladies in the morning, are hardworking and attentive. Customers appreciate the Frozen Hot Chocolate, a must-try item. The team ensures orders are accurate and served with a smile, making each visit a delightful experience. The establishment is also very clean, and the atmosphere is quiet and friendly. There are plenty of people behind the counter ready to help, and the overall environment is nice and welcoming. While the quality of food is consistent with other Dunkin's, the friendly and well-trained staff, who often recognize regular customers and call them by their first name, are what keep people coming back. The service can vary depending on who is working, but the positive attitude of the staff makes each visit enjoyable.