Jersey Mike's Subs
611 Boston Post Rd, Madison
(203) 350-0125
Recent Reviews
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terrible customer service
My dog and I are happy customers. The plain mini roast beef sandwich was a hit!! Will be back soon ✌🏼😌
Atmosphere: 5
Food: 5
Service: 5
Stopped here before a movie. Staff was polite but service was very slow. We were the only two customers and our server stopped working on the order frequently to join in conversations with her coworkers. No problem with people being in a good mood or enjoying their work but you should be able to make a sandwich and talk at the same time.
Atmosphere: 4
Food: 4
Service: 2
This location is not open yet. But the manager was amazing. My family had been driving on the road coming from a rained out soccer game. He allowed us to use the bathroom. This may not seem like much, but it meant the world to me and my family.
Service: 5
Great food served fast- which was needed so we could make it to our movie tonight, and no other fast-food options. Highly recommend the chicken Philly sandwich and the Stubborn black cherry tarragon soda. Welcome to Madison, Jersey Mike’s- thanks for coming!
Atmosphere: 5
Food: 5
Service: 5
Great subs! Quick nice service 10/10 clean environment :)
Atmosphere: 5
Food: 5
Service: 5
I thought the higher prices would equate to better food but it very much does not. The Subway that was in this location prior at least gave you what you paid for. The afternoon service is rough. I get it's busy at the standard meal rushes, but the staff act like they genuinely hate you as you walk in. Not worth the cost at any level.
Atmosphere: 2
Food: 1
Service: 1
We went for the giveaway day, but we screwed it up. We were awake early, but we still enjoyed the subs.
Atmosphere: 4
Food: 5
Service: 4
Awful service and rude employees. Bradley and wall is close by and much better
place used to be subway. its fine for what is is. very expensive “regular” size sandwich for what i got, plus chips and soda cost me over 19$. probably not going back. bradley and wall is better food and costs less, just up the road too.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Im was so happy to learn they had this shop open very close to where I work. That said, staff is disorganized, orders take double the time the website suggests, and also noticed other customers receiving the wrong items.
I want to come back, but only after the staff has a grip on whats happening.
Atmosphere: 3
Food: 4
Service: 3
Service with an attitude. Wont be returning anytime soon, customer service is severely lacking. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I’m usually very pleased with my experience at jersey mikes Madison, however today was different. I came here with my special needs students and we were treated so rudely. Upon arrival we were given dirty looks and asked if “we all needed to be here at once.” One woman making the sandwiches refused to take our students order and instead made us write down every order on paper, and then proceeded to get mad that she had to make all the sandwiches. If 13 customers walked in at once that were not special needs, I’m sure this interaction would have gone very differently. Whether it was implied or not, it felt very discriminatory and made us all very uncomfortable. There is a difference between being stressed and completely disrespectful. The only person that treated us with kindness was Amani the cashier. I wish I could rate the service lower than a one. We are not pleased, embarrassed, and will definitely not be returning.
Service: 1
AMAZING SANDWICHES!
Atmosphere: 5
Food: 5
Service: 5
Consistently great sandwiches and helpful, considerate people. Big Kahuna, classic Italian, and Club Supreme keep me coming back!
Atmosphere: 5
Food: 5
Service: 5
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