Chipotle Mexican Grill
$ • Mexican, Fast Food, Gluten-Free
Hours:
48 Hale Rd, Manchester
(860) 644-0223
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Worst Chipotle store! The Manchester, CT, Chipotle store has a bad history of poor customer service and messing up 60%+ of online orders. I have left occasional bad reviews on the app when they mess up my orders badly. This last screw-up was the final straw, forcing me to no longer visit this store (by the way, the Glastonbury, CT store has always been AMAZING!). I placed an online order for a 5 PM pickup (confirmation number S22-DA6). I sent my daughter to pick it up. She was...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill has faced some challenges, including issues with stock availability during peak dinner hours and difficulties with their online ordering and pick-up process. Customers have mentioned that this particular location often runs out of items, especially chicken, which can be frustrating. However, when fully stocked and operating smoothly, customers have praised the restaurant's delicious food and generous portion sizes. One customer enjoyed a 25-minute wait for food during a busy time but noted that the staff was working hard despite being short-staffed. Many have highlighted the quality of the food, including the queso, and one customer received a nearly perfect delivery order, with only a minor issue of spilled guacamole. Chipotle is working to improve their service and supply chain to ensure a better dining experience for their customers.