Oh boy... It's Dunkin? A good one? Not really. It's pretty boring with a so-so selection. EXCEPT FOR THE FACT THEY SEEM TO BE OUT OF DONUTS A GOOD AMOUNT. I wish I could like this place, I really do, but Insomnia takes the cake. Go to Insomnia Cookies for sugar, not this dump.
Atmosphere: 2
Food: 2
Service: 1
Dove F (Dove)
Twice I went for a hot chocolate, a raspberry hot chocolate, and it tastes like mop water. That’s the best way to describe it. I have no clue. I’ve never experienced this with Dunkin’ Donuts before the service is awful.
Tristan Breheny
The best dunkin at messing up your order!
Donna Davis
Absolutely ridiculous. Several employees working, zero acknowledgement of people waiting at the order counter. After about 15 minutes, someone finally told everyone waiting for service to order thru the electronic kiosk. A little interpersonal communication might make a difference with food that's marginal at best. This is what happens with the younger generations who learned to communicate through text instead of each other.
Atmosphere: 1
Food: 2
Service: 1
Russell Cowles Jr.
Great coffee and donuts
Atmosphere: 4
Food: 5
Service: 4
S AM
Shout out to everyone working there today during the heat wave. All very friendly and kind, and they got the perfect ratio of syrup in my drink.
Atmosphere: 5
Food: 5
Service: 5
Nick Dct
Dean was very friendly and personable when handling an issue regarding another Dunkin that I had mixed up with this location. Great customer service & above and beyond help! 👍👍
Atmosphere: 5
Food: 5
Service: 5
Matthew
Service is lacking customer service is so much worse waited. 20 minutes on a sandwich Most of the crew was, yeah, either on their phone or off in their own little world doesn't seem to have any anything. Managerial oversight of any kind corporate needs to. Seriously? Look into the store and do a revamp on all employees and management
Atmosphere: 1
Food: 1
Service: 1
Amanda King
This Dunkin is easy to go to as a college student but recently the quality has gone downhill rapidly. This is the second time I’ve received food that was cold and had to be reheated. The quantity of food has also been reduced, such as coffee and drinks clearly having more ice and cold foam to make it seem larger than it is, and one order of hash browns being FOUR (4) when there used to be more. When picking up my mobile order of food and drinks I was asked at the window if I had ordered drinks, to which after explaining exactly what I ordered they immediately brought them out to me. Mind you, my name was written on both my food and the drinks, so why ask if you already had the drinks in hand that had MY NAME on it? I don’t want to come off as a “Karen” but seriously, some further training in order handling and hospitality needs to be in place. The picture below is my order that was COLD to the touch that had to be recooked.
Honest Reviewer
First time there I ordered what I always get at any other dunks but today they were pretty oblivious. I always go inside to ask for "a large frozen coffee with the holiday cookie signature flavor, a shot of espresso, and whipped cream with all the fixings that usually comes with a signature latte. I told the guy twice behind the counter but didn't seem to understand my English very well so I told him he is probably going to make it wrong. When I got it it was wrong so I said "i told you you wouldn't make it right even after I explained it twice because its not in the menu, its a custom order..." The girl behind the counter that made it came at me with attitude and said I didn't ask for it the right way and was trying to "make things complicated' when she wasn't even listening to me repeat my order to make sure they didnt mess it up. My gf got so embarrassed by the workers attitude that she wanted a refund and didn't even give her all the money back. The manager stepped into the situation too late after the damage was done from the worker's awesome attitude.
This is how I ask for it and how to make it:
Lg Frozen Coffee Add Holiday Cookie Flavor Add shot of espresso Add the fixings that come with the signature latte to the top. Thats it. Not confusing at all.
Add it to the menu so there's no confusion because I'm not the only person that orders a frozen coffee this way just for them to mess it up 99% of the time. I told everyone waiting in the drive thru to leave after what they did to us and they would be treated the same way when they get your order wrong. Some people that were waiting over 15 minutes left and I laughed. We called corporate and we wont be going back there again. Thanks for wasting our time.
Could hear them speaking spanish about a customer calling them feo and Pendeja (meaning ugly and stupid) Speaking any language with coworkers is fine live your life no judgement about that part just watch what y’all are saying!
Atmosphere: 1
Food: 1
Service: 1
Hailey Wanamaker
Asked for light cream cheese, received this
Caitlin Cavaliere
I love these ladies, they always have a great attitude, and are very kind and always make it right the first time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Debra Jean
I gave 3 stars to the atmosphere bc this location needs a good renovation. Its not welcoming and not a reflection to the service or food. The DD staff are always respectful when I get my DD every morning.
Parking: Because DD shares space with an old gas station and a pizza take out on the other side its busy with customers. DD you can do better!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese
Elaine Chague
I spent 1/2 listening to the employees cuss, complain about customers and trash two other employees on Sunday morning around 8am. The muffin I had was very
Oh boy... It's Dunkin? A good one? Not really. It's pretty boring with a so-so selection. EXCEPT FOR THE FACT THEY SEEM TO BE OUT OF DONUTS A GOOD AMOUNT. I wish I could like this place, I really do, but Insomnia takes the cake. Go to Insomnia Cookies for sugar, not this dump.
Atmosphere: 2
Food: 2
Service: 1
Twice I went for a hot chocolate, a raspberry hot chocolate, and it tastes like mop water. That’s the best way to describe it. I have no clue. I’ve never experienced this with Dunkin’ Donuts before the service is awful.
The best dunkin at messing up your order!
Absolutely ridiculous. Several employees working, zero acknowledgement of people waiting at the order counter. After about 15 minutes, someone finally told everyone waiting for service to order thru the electronic kiosk. A little interpersonal communication might make a difference with food that's marginal at best. This is what happens with the younger generations who learned to communicate through text instead of each other.
Atmosphere: 1
Food: 2
Service: 1
Great coffee and donuts
Atmosphere: 4
Food: 5
Service: 4
Shout out to everyone working there today during the heat wave. All very friendly and kind, and they got the perfect ratio of syrup in my drink.
Atmosphere: 5
Food: 5
Service: 5
Dean was very friendly and personable when handling an issue regarding another Dunkin that I had mixed up with this location. Great customer service & above and beyond help! 👍👍
Atmosphere: 5
Food: 5
Service: 5
Service is lacking customer service is so much worse waited. 20 minutes on a sandwich Most of the crew was, yeah, either on their phone or off in their own little world doesn't seem to have any anything. Managerial oversight of any kind corporate needs to. Seriously? Look into the store and do a revamp on all employees and management
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is easy to go to as a college student but recently the quality has gone downhill rapidly. This is the second time I’ve received food that was cold and had to be reheated. The quantity of food has also been reduced, such as coffee and drinks clearly having more ice and cold foam to make it seem larger than it is, and one order of hash browns being FOUR (4) when there used to be more. When picking up my mobile order of food and drinks I was asked at the window if I had ordered drinks, to which after explaining exactly what I ordered they immediately brought them out to me. Mind you, my name was written on both my food and the drinks, so why ask if you already had the drinks in hand that had MY NAME on it? I don’t want to come off as a “Karen” but seriously, some further training in order handling and hospitality needs to be in place. The picture below is my order that was COLD to the touch that had to be recooked.
First time there I ordered what I always get at any other dunks but today they were pretty oblivious. I always go inside to ask for "a large frozen coffee with the holiday cookie signature flavor, a shot of espresso, and whipped cream with all the fixings that usually comes with a signature latte. I told the guy twice behind the counter but didn't seem to understand my English very well so I told him he is probably going to make it wrong. When I got it it was wrong so I said "i told you you wouldn't make it right even after I explained it twice because its not in the menu, its a custom order..." The girl behind the counter that made it came at me with attitude and said I didn't ask for it the right way and was trying to "make things complicated' when she wasn't even listening to me repeat my order to make sure they didnt mess it up. My gf got so embarrassed by the workers attitude that she wanted a refund and didn't even give her all the money back. The manager stepped into the situation too late after the damage was done from the worker's awesome attitude.
This is how I ask for it and how to make it:
Lg Frozen Coffee
Add Holiday Cookie Flavor
Add shot of espresso
Add the fixings that come with the signature latte to the top. Thats it.
Not confusing at all.
Add it to the menu so there's no confusion because I'm not the only person that orders a frozen coffee this way just for them to mess it up 99% of the time.
I told everyone waiting in the drive thru to leave after what they did to us and they would be treated the same way when they get your order wrong. Some people that were waiting over 15 minutes left and I laughed.
We called corporate and we wont be going back there again. Thanks for wasting our time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Could hear them speaking spanish about a customer calling them feo and Pendeja (meaning ugly and stupid) Speaking any language with coworkers is fine live your life no judgement about that part just watch what y’all are saying!
Atmosphere: 1
Food: 1
Service: 1
Asked for light cream cheese, received this
I love these ladies, they always have a great attitude, and are very kind and always make it right the first time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I gave 3 stars to the atmosphere bc this location needs a good renovation. Its not welcoming and not a reflection to the service or food. The DD staff are always respectful when I get my DD every morning.
Parking: Because DD shares space with an old gas station and a pizza take out on the other side its busy with customers. DD you can do better!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese
I spent 1/2 listening to the employees cuss, complain about customers and trash two other employees on Sunday morning around 8am. The muffin I had was very
Atmosphere: 1
Food: 1
Service: 1
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