Dunkin'

1659 Storrs Rd, Storrs
(860) 429-1302

Recent Reviews

Anna Conroy

Could hear them speaking spanish about a customer calling them feo and Pendeja (meaning ugly and stupid) Speaking any language with coworkers is fine live your life no judgement about that part just watch what y’all are saying!

Atmosphere: 1

Food: 1

Service: 1

Hailey Wanamaker

Asked for light cream cheese, received this

Caitlin Cavaliere

I love these ladies, they always have a great attitude, and are very kind and always make it right the first time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Debra Jean

I gave 3 stars to the atmosphere bc this location needs a good renovation. Its not welcoming and not a reflection to the service or food. The DD staff are always respectful when I get my DD every morning.Parking: Because DD shares space with an old gas station and a pizza take out on the other side its busy with customers. DD you can do better!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sausage Egg and Cheese

Joseph B.

Worst service every time. Ordered 4 donuts and they just mashed the loose donuts in a bag (not even wrapped in the little parchment paper to keep them from getting messed up). This is absurd at this point. I come here so often for my morning coffee and a little breakfast and the staff is always so nasty and can't be bothered and they hand you your food all mangled and undercooked. This business is a joke and I'm so deeply disappointed to see how consistently bad it is with no accountability whatsoever.

Elaine Chague

I spent 1/2 listening to the employees cuss, complain about customers and trash two other employees on Sunday morning around 8am. The muffin I had was very

Atmosphere: 1

Food: 1

Service: 1

Cameron Nemeth

They made my food quickly, and gave me extra bacon.

Atmosphere: 4

Food: 5

Service: 5

Asim Gautam

I have been to a number of dunkin's. This is the worst I have ever been to. I was there for a mobile order and the lady at the window bashed at me saying that I should have waited for a bit at the order station to give my order info. I had shouted I had a mobile order at the ordering station but no response. I have been to other dunkin's but they kindly hand in my order after saying my name. There is no point in ordering ahead at this particular dunkin. Very disapointed.

Atmosphere: 1

Food: 2

Service: 1

Product Photographer

They apparently close 15 minutes earlier than 9 so they can "clean". Last i heard cleaning happens after close. I and one other car were turned away and told we would not be served 10+ minutes before their closing time

Shirlz Delsignore

I ordered hot vanilla chi tea and it tasted sour and watered down. The breakfast wrap of eggs and sausage was greasy and cold as were the hash browns. Service was great even when I requested refund for the undeniable tea.

Atmosphere: 1

Food: 1

Service: 4

Carlos Medinas

I went there and ordered a few items and one of those items was a cinnamon raisin bagel toasted with butter and jelly. I waited for like 8 minutes with no one else around but maybe 2 cars in the drive thru.Not only was the wait ridiculous. I finally get the item and it didn’t have any jelly on it. I asked about the jelly and I then get told, oh we don’t have any; we looked around but there’s a Dunkin down the road who would have jelly.So you’d expect me to PAY FOR ANOTHER BAGEL and to waste even more time and gas?!? At least let me know ahead of time that my bagel wasn’t going to be made right. I would’ve appreciated it more than finding out after waiting near 10 minutes with me being ready for a bagel that took way longer than it should’ve in the first place.Disappointing….

Atmosphere: 2

Food: 1

Service: 1

Jillian Webber

Just stopped here, had an issue with a drink from another location. Even though it was not the same franchise owner, this location was willing to fix it for me Very nice would Def stop again

Food: 5

Service: 5

Caroline P.

I swear they mess up every order on purpose here. Every single time I have gone they have given iced tea instead of iced coffee, forgotten items, and just overall screwed up. Not to mention the employees just hide in the back until you ring the bell on the counter.

Nadine

My friend and I came through the drive thru around 12:30 this afternoon to pick up our mobile order. We come to this Dunkin regularly, and have never been so dissatisfied. The older man in a blue polo was yelling at his coworkers, and used the word “stupid” to describe them. He was very unprofessional, and should not be treating his coworkers with such disrespect. Regardless of his childish behavior, the young woman handed me my cold brew with a smile on her face and told me to have a wonderful day. Neither of us will be coming back to this Dunkin, and we will be calling to address this to a manager first thing tomorrow. I suggest to stay away from this location:)Kid-friendliness: This is not an environment I want my kids around ever again.

Atmosphere: 1

Food: 1

Service: 1

Wendy O'Bready

The worker was very nice and pleasant.

Atmosphere: 5

Service: 5

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