First time placing a mobile order for over 50$ I was called back and told the kitchen was closed, this was little over 40 minutes before scheduled closing time. Second order I made they neglected to put the 4 sauces in the bag that I had already paid for and didn’t realize they weren’t there until home. Both time I was not refunded. Pretzels are good but the quality of the staff is meager to say the least. Won’t be continuing to pay for products I don’t receive at this location.
Food: 3
Service: 1
Jodi Palmieri
I know from past experiences this isn’t a cheap treat but today was told because they ran out of cups I had to buy the larger size pretzels. I refused and somehow the young man working figured out another solution or perhaps he upcharged me in the end. I should have gotten a receipt but he didn’t offer one either.
Team Hamtaro
The pretzels were really good. Cheap ones as well and highly recommended making a quick stop on the shopping run.
Rewards program it's a pain to have to call auntie anne's to get points. When your business is suppose to have a QR code on the receipt for its customers. It's not that hard to fix this issue. Maybe your employees aren't trained well. Your going to lose customers and close if you don't keep people happy and make it easier for them. This an ongoing problem and you lost me as customer.
Joe Planeta
Top of the line pretzels are sold at this place
Dawn M.
Love love love these pretzels and the staff is always so friendly! I seldom go to a place where they say welcome to Auntie Annes and Cinnabon. That made me smile! Real customer service!
Garett Henson
Went to this location with my little bro. terrible customer service from all staff. Very rude and the pretzels were dry. Only thing that worked out and turned out right was little bro was happy. I advise everyone to go to Danbury Auntie Anne's. Worst national pretzel day in the books.
Wesley Ortiz
The pretzels are average for Antie Anne, but they seriously short change you on the large pretzel bites.
the super sky
Cashier girl is very helpfully when you don’t know what to order . And friendly with the kids ..
First time placing a mobile order for over 50$ I was called back and told the kitchen was closed, this was little over 40 minutes before scheduled closing time. Second order I made they neglected to put the 4 sauces in the bag that I had already paid for and didn’t realize they weren’t there until home. Both time I was not refunded. Pretzels are good but the quality of the staff is meager to say the least. Won’t be continuing to pay for products I don’t receive at this location.
Food: 3
Service: 1
I know from past experiences this isn’t a cheap treat but today was told because they ran out of cups I had to buy the larger size pretzels. I refused and somehow the young man working figured out another solution or perhaps he upcharged me in the end. I should have gotten a receipt but he didn’t offer one either.
The pretzels were really good. Cheap ones as well and highly recommended making a quick stop on the shopping run.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pretzel Nugget Bucket Snack Pack
pretzels are delicious
Rewards program it's a pain to have to call auntie anne's to get points. When your business is suppose to have a QR code on the receipt for its customers. It's not that hard to fix this issue. Maybe your employees aren't trained well. Your going to lose customers and close if you don't keep people happy and make it easier for them. This an ongoing problem and you lost me as customer.
Top of the line pretzels are sold at this place
Love love love these pretzels and the staff is always so friendly! I seldom go to a place where they say welcome to Auntie Annes and Cinnabon. That made me smile! Real customer service!
Went to this location with my little bro. terrible customer service from all staff. Very rude and the pretzels were dry. Only thing that worked out and turned out right was little bro was happy. I advise everyone to go to Danbury Auntie Anne's. Worst national pretzel day in the books.
The pretzels are average for Antie Anne, but they seriously short change you on the large pretzel bites.
Cashier girl is very helpfully when you don’t know what to order . And friendly with the kids ..
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