I would have given a higher rating if it weren’t for the poor customer service of Chris :( however, everyone else was great
Manny Pena
Around 4:30 PM, I stopped by this Starbucks and asked for a cup of ice. I was told I needed to be a paying customer, which I completely understand. I even offered to pay for the cup of ice, but I was denied and told I could buy a coffee if I wanted the cup. Is this really how customers are treated?
I explained that I had already made two purchases earlier that morning and offered to show my receipt. The employee, Chris, initially agreed to check it, but then refused, saying that because my purchase was from 10 AM, it didn’t count and I was “not a paying customer.”
This experience was incredibly disappointing. I visit this location daily and support this business regularly, yet the one time I needed something as simple as a cup of ice, I was refused, even after offering to pay for it and despite having made a purchase that same day.
If this is how paying customers are treated, I will seriously reconsider continuing to support this establishment.
Xiaozhou Fan
Worst Starbucks ever. 6 staffs in the store and finally someone took my order after standing there for at least 5 minutes. Not organized at all.
Alexxa Lynn
I love coming every other week for a coffee and croissant before work, the staff is very nice and friendly~~
Atmosphere: 4
Food: 5
Service: 4
Addie McKenna-Hansen
we love it here! Great service! great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Emma Heinmiller
So sweet! Made my day!
Robert Pinto
This is a nice Starbucks. The parking is ok. Pretty standard for a smaller location. Very nice people working there. The service is fast and attentive. The store is also very clean inside which is a big plus. I always enjoy stopping by here when I'm in Milford. I look forward to stopping by again soon.
Atmosphere: 5
Food: 5
Service: 5
Lori Miko
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Keith
Nice place for a meeting. Never heard of paying 6.56 for a medium sized latte. If it wasn't for the meeting a client i honestly wouldn't of went here.
Atmosphere: 5
Service: 4
Jagrithi Mandanna
This Starbucks is decent but not particularly outstanding. The baked goods often don’t look fresh and are mostly out of stock by the time I get here, and while the service is fine, it’s nothing exceptional.
My last Starbucks I went too. They made my café latte perfectly.
Atmosphere: 5
Food: 5
Service: 5
Lee Burton
Over the past five visits at this location, every time I order normal hot coffee (not a blended or a pink drink), the coffee is poured by the automated machine and the employees then forget about it, allowing it to go cold. I have to prompt them to finish making my drink every time. And it's cold, almost every time. Once the server offered to remake it for me which was nice.
Atmosphere: 4
Food: 3
Service: 3
Michele L
Love this Starbucks! Very friendly staff and my drinks are always perfect! Reyna and Hillary are my barista rockstars 😎 only complaint is the music can be a little loud at times
Atmosphere: 4
Food: 4
Service: 5
Brodie Tamas
I didn’t like how I was treated
Atmosphere: 1
Food: 1
Service: 1
Michael Chastain
Worst in store customer service. Waited 20 minutes for my coffee I ordered in store. Never completed. This is a to go Starbucks location. Stay away except for to go orders.
I would have given a higher rating if it weren’t for the poor customer service of Chris :( however, everyone else was great
Around 4:30 PM, I stopped by this Starbucks and asked for a cup of ice. I was told I needed to be a paying customer, which I completely understand. I even offered to pay for the cup of ice, but I was denied and told I could buy a coffee if I wanted the cup. Is this really how customers are treated?
I explained that I had already made two purchases earlier that morning and offered to show my receipt. The employee, Chris, initially agreed to check it, but then refused, saying that because my purchase was from 10 AM, it didn’t count and I was “not a paying customer.”
This experience was incredibly disappointing. I visit this location daily and support this business regularly, yet the one time I needed something as simple as a cup of ice, I was refused, even after offering to pay for it and despite having made a purchase that same day.
If this is how paying customers are treated, I will seriously reconsider continuing to support this establishment.
Worst Starbucks ever. 6 staffs in the store and finally someone took my order after standing there for at least 5 minutes. Not organized at all.
I love coming every other week for a coffee and croissant before work, the staff is very nice and friendly~~
Atmosphere: 4
Food: 5
Service: 4
we love it here! Great service! great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
So sweet! Made my day!
This is a nice Starbucks. The parking is ok. Pretty standard for a smaller location. Very nice people working there. The service is fast and attentive. The store is also very clean inside which is a big plus. I always enjoy stopping by here when I'm in Milford. I look forward to stopping by again soon.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Nice place for a meeting. Never heard of paying 6.56 for a medium sized latte. If it wasn't for the meeting a client i honestly wouldn't of went here.
Atmosphere: 5
Service: 4
This Starbucks is decent but not particularly outstanding. The baked goods often don’t look fresh and are mostly out of stock by the time I get here, and while the service is fine, it’s nothing exceptional.
Food: 3
Service: 3
Restaurantji Recommends
My last Starbucks I went too. They made my café latte perfectly.
Atmosphere: 5
Food: 5
Service: 5
Over the past five visits at this location, every time I order normal hot coffee (not a blended or a pink drink), the coffee is poured by the automated machine and the employees then forget about it, allowing it to go cold. I have to prompt them to finish making my drink every time. And it's cold, almost every time. Once the server offered to remake it for me which was nice.
Atmosphere: 4
Food: 3
Service: 3
Love this Starbucks! Very friendly staff and my drinks are always perfect! Reyna and Hillary are my barista rockstars 😎 only complaint is the music can be a little loud at times
Atmosphere: 4
Food: 4
Service: 5
I didn’t like how I was treated
Atmosphere: 1
Food: 1
Service: 1
Worst in store customer service. Waited 20 minutes for my coffee I ordered in store. Never completed. This is a to go Starbucks location. Stay away except for to go orders.
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