Patisserie Salzburg
25 Elm St, New Canaan
(203) 961-7600
Recent Reviews
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I love this place, it’s truly a great bakery. They have a verity of cakes and food. Their coffee is the best.
We always buy our cakes from here. Great birthday cake choices too.
The best in the area.
Theater cake was amazing! I always find what I need here and grab something for on the go.
Disgusting customer service. Sad too because I really enjoyed the food my first time ordering but today a rude lady picked up the phone and while I was ordering was rushing my order and wouldn’t listen or even give me a chance to finish ordering instead she wanted to be combative and then rudely rush me off the phone so I will never spend another dollar here ever again
I was looking for a pastry shop so I could grab one of my sons trainers a Thanksgiving surprise treat. I ordered a box of pastries and another box of cake slices. Today I go in and the Neapolitan looked like some amateur made them. I was also looking to possibly buy a box of some of their almond croissants and other danishes, but they were tiny, unlike the ones I purchased the week before Thanksgiving. Not sure what is going on with this store but I am finding another pastry shop.
Atmosphere: 2
Food: 1
Service: 2
We love going here for pastries. They have a very good collection and pastries are very fresh. Would highly recommend to try if you’re in the neighborhood ??
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Black Forest Tiramisu and Chocolate Cake
AVOID THIS PLACE - I am doing you a favor. Placed a birthday cake order July 8th for pickup July 12th at 9:30am. While placing the order the owner was rude which was an omen. Arrive Friday no cake, no apology just we will try and make one only after accusing the customer that maybe I dialed the wrong store which on the iPhone clearly showed the New Canaan store and length of conversation. Return 2pm July 12th and the staff doesn't know if the cake was paid for even after the owner insisted I provide a credit card in advance for the cake July 8th. Staff calls owner because they don't know if my card has been charged, she then begins yelling at my daughter about the process and wisely my daughter hands the phone back to the staff says I won't speak with her if she is yelling at me. Absolutely disgusting person and no class accepting ownership that SHE screwed up. Yelling at a customer for arriving to grab a birthday cake we ordered in advance which was never made is a terrific business model. Spoke with staff and they were horrified by the owner and apologized for her behavior. I will be spreading the word often and wide! The complaint reviews are accurate.
Atmosphere: 1
Food: 1
Service: 1
Great small business that serves fresh baked goods
Atmosphere: 5
Food: 5
Service: 5
Used to be good. Dow that was made some time ago filled with fresh cream.
Atmosphere: 5
Food: 1
Service: 4
Pastry case was well stocked and treats were fresh, well presented and delish! Good lunch sandwich and pasta salad as well.
Atmosphere: 4
Food: 5
Service: 4
Food sucks. Service sucks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Have gotten pastries and desserts here a few times. The cupcake frosting was like a rock. The read was ok. No idea who there distributor is but they should change .
Atmosphere: 1
Food: 1
Service: 3
My co-worker told me about this place, and I definitely had to check it out. What a delicious looking selection of pastries! I'm personally not a sweets person but was having a craving today! Stopped in for a slice of tiramisu, and wow, was it delicious! Best I've ever had! They also serve food, and I hear it's amazing! Will definitely be back for lunch!
Delicious pastries for every occasion you can imagine. Balanced sweetness makes you visit again and again !
Macaroon boy ?
Beautifully made and delicious pastries and food. Friendly staff.
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