Great place overall for a business meeting. Modern setup be to quiet. Good and service was also excellent.
Licia
The food at Heirloom is always delicious and healthy whether breakfast, lunch or dinner. We have eaten at Heirloom many times and have never been disappointed with the quality of the food. Occasionally the service while very courteous, can be slow and the noise levels can sometimes be higher than ideal on the weekends. In spite of this, Heirloom is our go to place to eat in New Haven and we recommend it highly.
Silvia
Clearly stated what my food allergies are, so imagine my surprise when my plate was removed from me (after a couple of bites) because it contained the allergen! Disappointed to say the least.
Rachel
Has gone downhill. Service was very poor, inattentive and slow. Food was not cooked properly and some was cold.
Joanna
This was our first time at Hairloom. The place is very nicely decorated as well as comfortable sitting. Valet parking was helpful. Food was very good, although I wish the portions would match the pricing. the cheese board was a bit too pricey. Ambience was great the level of noice was not disturbing at all. Service could have been a bit better. Overall we had a great time and would recommend to visit.
JM
Loved the ambience of this restaurant. Had the Octopus starter and the Lamb pasta, both very good. My son loved his Mocktails. Our server Isael was very helpful and accommodating. We'll definitely be back for that Fudge Cake!
FoodieRD
Menu items sounded promising but overall flavor was “meh.” Prosciutto on the prosciutto and burrata appetizer was some of the thickest sliced prosciutto I've ever seen. Expected some kick with the harissa salmon, but it just wasn't there. The salmon was cooked to perfection however. Wait staff did not bring a cocktail menu or inquire about drinks within reasonable time after being seated. Brought out large dinner plates before appetizers were even reasonably consumed (had them maybe 10 minutes?). I wouldn't go back except for maybe a drink at the hotel bar.
Michael
Overall a tasty meal in a very nice environment. Only complaint was the gluten free blueberry salad with chicken definitely left my celiac wife feeling quite ill. Won't be able to go again!
Chaztine Crayne
Food and waitstaff was great. Bloody Mary was 10/10!
A Ha
One of the worst places that I have been. Very ignorant with sub zero customer Service. Not much choices and unpleasent people.
We'll never know if the food was any good because we left after being ignored for 30 minutes. Not enough wait staff and no organization.
Atmosphere: 2
Service: 1
Lawrence Lynch
I was looking for a good breakfast place. Nice looking interior, I sat down order two eggs and beacon. There was able staff for the dinning room not overly crowed, waited 25 minutes nothing arrived, no one stopped by to give me an update. At that point my brain had be satisfied by watching everyone else eat. I went across the street and eat in a Thai Restaurant.
Atmosphere: 4
Food: 1
Service: 1
Catherine
LOVE HEIRLOOM! I dined with my two best friends and we had a wonderful time. The ambiance is beautiful, the food is delicious, highly reccomened the burratta and fingerling potatoes! The fried rice with salmon was outstanding also! We each had a few cocktails each, my favorite was the Blueberry Brumble! The service was on point and the staff was very kind! The clean restroom is also a plus. I will be bringing my husband there for a date night next time ! 10/10
Dined for breakfast on a weekday, just as the restaurant opened. Although a few cuts of bacon served were cooked unevenly, delicious. The assorted fruit & pancakes were nothing extraordinary, and requested orange juice was forgotten by a team member until requested again to a separate team member. Dining experience could be considered as a standard menu with moderate tastes.
Slightly overpriced for the food quality. The snapper was dry, but scallops were delicious. We had a pie for dessert and have had better pies from the grocery store so that left us disappointed. Nice selection of cocktails and mocktails. Staff was friendly.
Great place overall for a business meeting. Modern setup be to quiet. Good and service was also excellent.
The food at Heirloom is always delicious and healthy whether breakfast, lunch or dinner. We have eaten at Heirloom many times and have never been disappointed with the quality of the food. Occasionally the service while very courteous, can be slow and the noise levels can sometimes be higher than ideal on the weekends. In spite of this, Heirloom is our go to place to eat in New Haven and we recommend it highly.
Clearly stated what my food allergies are, so imagine my surprise when my plate was removed from me (after a couple of bites) because it contained the allergen! Disappointed to say the least.
Has gone downhill. Service was very poor, inattentive and slow. Food was not cooked properly and some was cold.
This was our first time at Hairloom. The place is very nicely decorated as well as comfortable sitting. Valet parking was helpful. Food was very good, although I wish the portions would match the pricing. the cheese board was a bit too pricey. Ambience was great the level of noice was not disturbing at all. Service could have been a bit better. Overall we had a great time and would recommend to visit.
Loved the ambience of this restaurant. Had the Octopus starter and the Lamb pasta, both very good. My son loved his Mocktails. Our server Isael was very helpful and accommodating. We'll definitely be back for that Fudge Cake!
Menu items sounded promising but overall flavor was “meh.” Prosciutto on the prosciutto and burrata appetizer was some of the thickest sliced prosciutto I've ever seen. Expected some kick with the harissa salmon, but it just wasn't there. The salmon was cooked to perfection however. Wait staff did not bring a cocktail menu or inquire about drinks within reasonable time after being seated. Brought out large dinner plates before appetizers were even reasonably consumed (had them maybe 10 minutes?). I wouldn't go back except for maybe a drink at the hotel bar.
Overall a tasty meal in a very nice environment. Only complaint was the gluten free blueberry salad with chicken definitely left my celiac wife feeling quite ill. Won't be able to go again!
Food and waitstaff was great. Bloody Mary was 10/10!
One of the worst places that I have been. Very ignorant with sub zero customer Service. Not much choices and unpleasent people.
Atmosphere: 1
Service: 1
Restaurantji Recommends
We'll never know if the food was any good because we left after being ignored for 30 minutes. Not enough wait staff and no organization.
Atmosphere: 2
Service: 1
I was looking for a good breakfast place. Nice looking interior, I sat down order two eggs and beacon. There was able staff for the dinning room not overly crowed, waited 25 minutes nothing arrived, no one stopped by to give me an update. At that point my brain had be satisfied by watching everyone else eat. I went across the street and eat in a Thai Restaurant.
Atmosphere: 4
Food: 1
Service: 1
LOVE HEIRLOOM! I dined with my two best friends and we had a wonderful time. The ambiance is beautiful, the food is delicious, highly reccomened the burratta and fingerling potatoes! The fried rice with salmon was outstanding also! We each had a few cocktails each, my favorite was the Blueberry Brumble! The service was on point and the staff was very kind! The clean restroom is also a plus. I will be bringing my husband there for a date night next time ! 10/10
Dined for breakfast on a weekday, just as the restaurant opened. Although a few cuts of bacon served were cooked unevenly, delicious. The assorted fruit & pancakes were nothing extraordinary, and requested orange juice was forgotten by a team member until requested again to a separate team member. Dining experience could be considered as a standard menu with moderate tastes.
Slightly overpriced for the food quality. The snapper was dry, but scallops were delicious. We had a pie for dessert and have had better pies from the grocery store so that left us disappointed. Nice selection of cocktails and mocktails. Staff was friendly.
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