Decent food, service, etc. Good bar for a quiet evening. Pretty limited options for food though, very small menu.
Atmosphere: 4
Food: 4
Service: 4
Matt Ellison
This is a spacious open feeling restaurant with a good bar and spread out tables. The food is upscale but not over-priced (though what isn't anymore). The feel is you're welcome here and you can dress up or down. It's part of a hotel so a mix of interesting people. Yale parents, business people, locals.
Atmosphere: 5
Food: 4
Service: 5
Paul Scholl
Very good meal at good prices. I would definitely recommend Heirloom.
Atmosphere: 5
Food: 4
Service: 5
ben halley, jr
I was new to The Study and my first time dinning at the bar was great... Fabulous Caesar salad very good Chardoney... Diffinately a place to go if one wants to look cool chic and with it!
Atmosphere: 5
Food: 4
Service: 5
rick wade
Literally the worst service I’ve ever seen. 25 minutes without even taking a drink order. The two hostesses literally looked bothered to have their conversation interrupted upon arrival. I should’ve listened to other reviews!
Atmosphere: 1
Food: 1
Service: 1
Chris Catalano
The atmosphere is very “student lounge” which was cool being so close to Yale. The Shakshouka delicious. The Bloody Mary was also excellent. French toast was a big hit. BUT it took about 20 mins to get the drinks we ordered when we were seated and then another 20-25 mins to put in our order. After the meal, the server brought over our check. He said maybe 5 words to us the entire time we were there.+ good food and drinks- high prices and sub-par service
Atmosphere: 4
Food: 4
Service: 2
Rebecca P.
Came for brunch yesterday and it was okay. The service was hit or miss. Everyone was nice it was just a little weird and when it was slow, it was slow. I love that they have a separate brunch menu which I was having a hard time finding in downtown New Haven. We got a few things to share so let's get into that. First the Warm Ricotta: it was ok. I think it was missing an acid or something to it. It was just one note, and lacked a punch of flavor. The Eggs Benedict: also alright. Got it with lox which was good, and so was the egg, but I didn't like the bread it came on. I think it was a biscuit... it was just so soft and wasn't a great texture for the whole bite. The side salad it came with was also a little sad, but I liked the dressing. The pancakes: best dish we ordered. Great size and tasty. Cooked well. We got blueberry which I wish there were more in there. I recommend getting a side berry bowl because that's what we did so we could have more fruit with it. We ended up pouring the rest of our berries on top which was much better. Having said that, we actually ordered a berry and a fruit bowl. The berries were good and the fruit was ok. There were the standard honeydew, cantaloupe, pineapple and grapes. The melons were tasteless but not the resturant's fault. Not a bad experience!
SamS
We were very impressed from the internet to find this breakfast and brunch place. Pictures look great. Made a reservation for 11:15. We had to wait around 10 min to be seated. Table was not as cleaned and salt and paper was all over the table. Staffing was not as friendly and they were just working. No Ketchup was provided with Berger and sandwich and had to wait for awhile. My Cesar Salad with roasted chicken was not what I thought it was going to be. Chicken was very dried and was not as moist. Maybe about 5 white anchovies were laying on the top of salad and the salad was soggy. My daughter was happy with Berger but fries were all dried and looks like it may have been last basket of fries (all broken). Definitely we will go back. Sam from NJ
JMLS
The food would have been four star, if the food did not come out cold for our party. The food did taste good.
Atmosphere: 3
Food: 3
Service: 1
Jeff
I have dined here many times and have always had a great experience. I am frankly baffled by some of the negative reviews. The service was fabulous (thank you Ivan) and bison steak frites perfection. Great meal once again! Thanks!!
The restaurant was definitely MEH. Would I absolutely refuse to go there again, no but wouldn't waste my time. My table was comprised of 9 people and we requested the bill to be split into two. Fine, the waiter took all 9 orders. 20 or so minutes later 4 of us got our food and then waited and waited for the other 5 to get theirs (mind you there were duplicates in each group). The other 5 didn't get their order until the first 4 were finished eating AND that was only after someone got up to complain. Now onto the food it was okay but nothing to write home about. I had the Farro, butternut squash and kale salad - they shouldn't have bothered mentioning the kale since if there was one diced leaf I would have been shocked. There was a lot of Farro. Way unbalanced. The only saving grace was the price was fine.
Once again, it took over an hour to get our order. Ridiculous. This is not the first time that it happened. There were four of us Two orders the food was lukewarm. Unfortunately, we will never go back again.  I spoke to the manager and he chilled me that our order had not been placed for 45 minutes. Unacceptable 
The B.
This was once a good restaurant. Have eaten here 3-4 times since the pandemic and it just hasn't bounced back. Most recent lunch there included salad that was wilted under a heavy, thick and overly salty dressing and some rather dry falafel balls. And was the guy at the next table meeting a CSW? Maybe.
Service was excellent!!!! Server was very nice and quick. Always asking if anything was needed. Our drinks were fantastic, specially the pisco sour and the wine recommendation from the server. Appetizers were good , antipasto fresh and arugula salad amazing !!! Salmon tartar was just ok...missing lime juice and salt. Main dishes were fantastic. My wife asked for the CT burger, fresh a perfectly cooked. My daughter asked for a pasta with red sauce and chicken cutlet... 10 points !!! My dish was Mussels Fra Diavolo 10 points !!! Definitely worth it . Great experience, looking forward to go back soon !!!
c J
We went to Heirloom on January 1 for brunch. I ordered a beef wellington; it was way over cooked, a friend ordered gnocchi, he sent it back it didn't look at all like gnocchi and he had to order something else.
Decent food, service, etc. Good bar for a quiet evening. Pretty limited options for food though, very small menu.
Atmosphere: 4
Food: 4
Service: 4
This is a spacious open feeling restaurant with a good bar and spread out tables. The food is upscale but not over-priced (though what isn't anymore). The feel is you're welcome here and you can dress up or down. It's part of a hotel so a mix of interesting people. Yale parents, business people, locals.
Atmosphere: 5
Food: 4
Service: 5
Very good meal at good prices. I would definitely recommend Heirloom.
Atmosphere: 5
Food: 4
Service: 5
I was new to The Study and my first time dinning at the bar was great... Fabulous Caesar salad very good Chardoney... Diffinately a place to go if one wants to look cool chic and with it!
Atmosphere: 5
Food: 4
Service: 5
Literally the worst service I’ve ever seen. 25 minutes without even taking a drink order. The two hostesses literally looked bothered to have their conversation interrupted upon arrival. I should’ve listened to other reviews!
Atmosphere: 1
Food: 1
Service: 1
The atmosphere is very “student lounge” which was cool being so close to Yale. The Shakshouka delicious. The Bloody Mary was also excellent. French toast was a big hit. BUT it took about 20 mins to get the drinks we ordered when we were seated and then another 20-25 mins to put in our order. After the meal, the server brought over our check. He said maybe 5 words to us the entire time we were there.+ good food and drinks- high prices and sub-par service
Atmosphere: 4
Food: 4
Service: 2
Came for brunch yesterday and it was okay. The service was hit or miss. Everyone was nice it was just a little weird and when it was slow, it was slow. I love that they have a separate brunch menu which I was having a hard time finding in downtown New Haven. We got a few things to share so let's get into that. First the Warm Ricotta: it was ok. I think it was missing an acid or something to it. It was just one note, and lacked a punch of flavor. The Eggs Benedict: also alright. Got it with lox which was good, and so was the egg, but I didn't like the bread it came on. I think it was a biscuit... it was just so soft and wasn't a great texture for the whole bite. The side salad it came with was also a little sad, but I liked the dressing. The pancakes: best dish we ordered. Great size and tasty. Cooked well. We got blueberry which I wish there were more in there. I recommend getting a side berry bowl because that's what we did so we could have more fruit with it. We ended up pouring the rest of our berries on top which was much better. Having said that, we actually ordered a berry and a fruit bowl. The berries were good and the fruit was ok. There were the standard honeydew, cantaloupe, pineapple and grapes. The melons were tasteless but not the resturant's fault. Not a bad experience!
We were very impressed from the internet to find this breakfast and brunch place. Pictures look great. Made a reservation for 11:15. We had to wait around 10 min to be seated. Table was not as cleaned and salt and paper was all over the table. Staffing was not as friendly and they were just working. No Ketchup was provided with Berger and sandwich and had to wait for awhile. My Cesar Salad with roasted chicken was not what I thought it was going to be. Chicken was very dried and was not as moist. Maybe about 5 white anchovies were laying on the top of salad and the salad was soggy. My daughter was happy with Berger but fries were all dried and looks like it may have been last basket of fries (all broken). Definitely we will go back. Sam from NJ
The food would have been four star, if the food did not come out cold for our party. The food did taste good.
Atmosphere: 3
Food: 3
Service: 1
I have dined here many times and have always had a great experience. I am frankly baffled by some of the negative reviews. The service was fabulous (thank you Ivan) and bison steak frites perfection. Great meal once again! Thanks!!
Restaurantji Recommends
The restaurant was definitely MEH. Would I absolutely refuse to go there again, no but wouldn't waste my time. My table was comprised of 9 people and we requested the bill to be split into two. Fine, the waiter took all 9 orders. 20 or so minutes later 4 of us got our food and then waited and waited for the other 5 to get theirs (mind you there were duplicates in each group). The other 5 didn't get their order until the first 4 were finished eating AND that was only after someone got up to complain. Now onto the food it was okay but nothing to write home about. I had the Farro, butternut squash and kale salad - they shouldn't have bothered mentioning the kale since if there was one diced leaf I would have been shocked. There was a lot of Farro. Way unbalanced. The only saving grace was the price was fine.
Once again, it took over an hour to get our order. Ridiculous. This is not the first time that it happened. There were four of us Two orders the food was lukewarm. Unfortunately, we will never go back again.  I spoke to the manager and he chilled me that our order had not been placed for 45 minutes. Unacceptable 
This was once a good restaurant. Have eaten here 3-4 times since the pandemic and it just hasn't bounced back. Most recent lunch there included salad that was wilted under a heavy, thick and overly salty dressing and some rather dry falafel balls. And was the guy at the next table meeting a CSW? Maybe.
Service was excellent!!!! Server was very nice and quick. Always asking if anything was needed. Our drinks were fantastic, specially the pisco sour and the wine recommendation from the server. Appetizers were good , antipasto fresh and arugula salad amazing !!! Salmon tartar was just ok...missing lime juice and salt. Main dishes were fantastic. My wife asked for the CT burger, fresh a perfectly cooked. My daughter asked for a pasta with red sauce and chicken cutlet... 10 points !!! My dish was Mussels Fra Diavolo 10 points !!! Definitely worth it . Great experience, looking forward to go back soon !!!
We went to Heirloom on January 1 for brunch. I ordered a beef wellington; it was way over cooked, a friend ordered gnocchi, he sent it back it didn't look at all like gnocchi and he had to order something else.
Atmosphere: 4
Food: 2
Service: 3