DoorDash Order took over an Hour. They deliver orders themself.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Box of 6 Cookies Chocolate Chunk Cookie Double Chocolate Mint White Chocolate Macadamia
Sam V
i ordered my cookies around 11 and they didn’t get there until 12:30. the cookie tracker was a horrible way of knowing when they were going to get to me. when they did get here, the cookies were wrong and they were cold. no apologies of why it took so long and no communication from the store.
Food: 3
Service: 2
Thomas Hayes
Cookies are very gooey and warm,workers are so nice definitely going back
Atmosphere: 5
Food: 5
Service: 5
SURNA BHASKAR
Love the cookies. Love the customer service. Love the ambiance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Brownie
michael frye
Apple cookie was the best cookie I’ve ever had in my life
Atmosphere: 5
Food: 5
Service: 5
Ten W
Out of the peanut butter cookies
Anh Nguyen
I absolutely loved these cookies: fresh, warm and yummy. This is one of the best cookie shops in Connecticut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chunk
Ruby Cruz
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Atmosphere: 4
Food: 5
Service: 5
Brittany Chalyce
Tina S. and I’m convinced the S stands for Star. She really made my insomnia cookies order experience that much sweeter (pun intended) came for cookies left with great convo. One thing I noticed about Aina if she has ability to manage and maneuver a large customer base her personality is fun and exciting she is professional courteous kind she’s very informative and I feel like she genuinely cares about the people she interacts with I am a very new customer and have only been to Insomnia three times first time I was treated and twice now as a customer. I said that to say I still don’t know what I’m doing and someone was like it’s just cookies however trying to utilize the rewards system has come with a learning curve she spoke to me about that and so many of the other offerings.Tina is a blessing to this franchise I hope to continue to see her upon my visits.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Chunk Cookies, Cookies
Loove these cookies! Always warm and fresh out of the oven, with the option to pair with their ice cream.
I recently went there to get a birthday cookie cake for my brother and it was perfect. It was a generous size and had the option to choose three different cookie types. We got the m&m, classic chocolate chip, and double chocolate chunk. It comes with a standard happy birthday image printed on top, but they have other messages you could get printed as well. Staff was super friendly too!
S S
Best cookies ever.
Atmosphere: 5
Food: 5
Service: 4
Kennedy Johnson
I love this place. I usually get it every time. My mom comes home from work and when we go to the place.
Very nice place. I like how small it is, and their selection of cookies. My first time here and it was very good. Very nice service as well and a very nice atmosphere. Definitely will come back again.
Atmosphere: 5
Food: 5
Service: 5
Food of CT
Insomnia is one of my go-to cookie shops! I’ve never had a bad experience here. The cookies are always perfectly done - not raw in the middle, but the right amount of melty. We thought the ice cream was great and couldn’t get over how big the cookie sandwich was! The staff always works quickly to get us our treats, and it’s nice that there’s a few seats, because the ice cream never would’ve lasted if we took it to go. Already can’t wait for my next visit!
DoorDash Order took over an Hour. They deliver orders themself.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Box of 6 Cookies Chocolate Chunk Cookie Double Chocolate Mint White Chocolate Macadamia
i ordered my cookies around 11 and they didn’t get there until 12:30. the cookie tracker was a horrible way of knowing when they were going to get to me. when they did get here, the cookies were wrong and they were cold. no apologies of why it took so long and no communication from the store.
Food: 3
Service: 2
Cookies are very gooey and warm,workers are so nice definitely going back
Atmosphere: 5
Food: 5
Service: 5
Love the cookies.
Love the customer service.
Love the ambiance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Brownie
Apple cookie was the best cookie I’ve ever had in my life
Atmosphere: 5
Food: 5
Service: 5
Out of the peanut butter cookies
I absolutely loved these cookies: fresh, warm and yummy. This is one of the best cookie shops in Connecticut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chunk
Download the app for deals
Atmosphere: 4
Food: 5
Service: 5
Tina S. and I’m convinced the S stands for Star. She really made my insomnia cookies order experience that much sweeter (pun intended) came for cookies left with great convo. One thing I noticed about Aina if she has ability to manage and maneuver a large customer base her personality is fun and exciting she is professional courteous kind she’s very informative and I feel like she genuinely cares about the people she interacts with I am a very new customer and have only been to Insomnia three times first time I was treated and twice now as a customer. I said that to say I still don’t know what I’m doing and someone was like it’s just cookies however trying to utilize the rewards system has come with a learning curve she spoke to me about that and so many of the other offerings.Tina is a blessing to this franchise I hope to continue to see her upon my visits.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Chunk Cookies, Cookies
Delicious melt in your mouth flavor!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chunk, Cookies, Salted Caramel, Ice Cream Sandwich, Chocolate Chip
Restaurantji Recommends
Loove these cookies! Always warm and fresh out of the oven, with the option to pair with their ice cream.
I recently went there to get a birthday cookie cake for my brother and it was perfect. It was a generous size and had the option to choose three different cookie types. We got the m&m, classic chocolate chip, and double chocolate chunk. It comes with a standard happy birthday image printed on top, but they have other messages you could get printed as well. Staff was super friendly too!
Best cookies ever.
Atmosphere: 5
Food: 5
Service: 4
I love this place. I usually get it every time. My mom comes home from work and when we go to the place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Insomnia Chocolate Cookie Butter, Chocolate Chunk, Cookie Selection, Cookies, Chocolate Chip
Very nice place. I like how small it is, and their selection of cookies. My first time here and it was very good. Very nice service as well and a very nice atmosphere. Definitely will come back again.
Atmosphere: 5
Food: 5
Service: 5
Insomnia is one of my go-to cookie shops! I’ve never had a bad experience here. The cookies are always perfectly done - not raw in the middle, but the right amount of melty. We thought the ice cream was great and couldn’t get over how big the cookie sandwich was! The staff always works quickly to get us our treats, and it’s nice that there’s a few seats, because the ice cream never would’ve lasted if we took it to go. Already can’t wait for my next visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chunk, Cookies
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