Horrible coffee. They dont have an expresso machine, it's all drip and it tastes like it has oil in it. Very strange.
Atmosphere: 1
Food: 1
Service: 1
Heather Quirk
3/5 times I have ordered from here my order has been more than 45 minutes late. Do not do delivery from here. The employees are not helpful and act bothered when you call for help.
Atmosphere: 1
Food: 3
Service: 1
Merry Kroeger
This place must have gone out of business- they were closed.
lach vieja
Bad treatment to customers especially the person where we picked up our order. I was the one who ordered food in the cashier but my husband was the one who went to take the food. He asked the person in the pick order if that was our order since the small buzzer was not working, the staff was so irritable to answer and said just take what you ordered! Thankfully the cashier went to clarify things. It’s not a busy day, less customers.
Atmosphere: 5
Food: 3
Service: 1
Chelsea
Me and the girls at my job ordered here today and the soup was awful, watery and cured, I ended up having to throw it in the trash and I'm so upset because I've been looking forward to having the cheddar broccoli soup but because of this I will probably never order or go to this location ever again in my life! Somebody NEEDS to correct this because this health hazard location won't be open much longer if the soup keeps being made this way! I'm sorry but this ruined my day unfortunately 😔
Food: 1
Galyna Shulimova
If you like Panera Bread, this is a great location
Atmosphere: 4
Food: 4
Service: 4
Jeremy Edmunds
Panera Bread in New Haven offers a familiar fast-casual dining experience. The menu features a range of pastries and breads that are generally unremarkable but consistent with what you'd expect from the national chain. Salads, priced around $14, come with extra cold chicken and are on par with other locations. The coffee selection is adequate, neither exceptional nor distinctively disappointing.
The restaurant provides plenty of seating for customers, making it suitable for both quick meals and longer stays. The self-service system allows patrons to order and dine at their own pace without feeling rushed. Amenities are standard for a chain restaurant of this type.
Overall, this Panera Bread location delivers a predictable experience that aligns with the brand's middling reputation. It's a reliable option for those seeking a quick meal or a place to work or study, though it will not stand out in terms of culinary offerings.
Atmosphere: 4
Food: 4
Service: 4
james rowlette
Clean and welcoming. Looks small from the street, but is actually large.
Atmosphere: 4
Food: 4
Service: 4
Green Systems
Nasty place in downtown New Haven, if you ask them bathroom access they scream at you and give these dirty keys
Atmosphere: 1
Food: 1
Service: 1
Swetha Rakhecha
Panera Bread at this location was the first place I ordered from in the USA, and the experience couldn’t have been better. As someone new to the country, I needed help with the payment process, and the person taking my order was incredibly helpful and patient. Their kindness and support made me feel at ease and really improved my initial experience in the US. The food was delicious, and the service was exceptional. I’m grateful for the warm welcome and would highly recommend this place!
This was my first time coming to this location and I wasn't satisfied. This Employee that had a long black bonnet on was being rude when I asked about my order. The people in the front wasn't so friendly either. The food wasn't that great and the lettuce looked putrid. I will not be coming back to this location again... 0/10
Service: 1
Julio Rodriguez
Horrible. This place is a health hazard. Rotten lettuce in the salad. They do not ask what side you want. They leave it up to you to figure out that some items are to be picked up up front.
Atmosphere: 1
Food: 1
Service: 1
Jason Kirk
Parking: Good for walking to. Limited street metered parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
Michael
Very over priced for small portions of low quality food
Atmosphere: 4
Food: 1
Service: 4
Djour Coco
This Panera is disgusting and the manager was rude and didnt want to take accountability for being wrong . He doesn’t provide good customer service.
Horrible coffee. They dont have an expresso machine, it's all drip and it tastes like it has oil in it. Very strange.
Atmosphere: 1
Food: 1
Service: 1
3/5 times I have ordered from here my order has been more than 45 minutes late. Do not do delivery from here. The employees are not helpful and act bothered when you call for help.
Atmosphere: 1
Food: 3
Service: 1
This place must have gone out of business- they were closed.
Bad treatment to customers especially the person where we picked up our order. I was the one who ordered food in the cashier but my husband was the one who went to take the food. He asked the person in the pick order if that was our order since the small buzzer was not working, the staff was so irritable to answer and said just take what you ordered! Thankfully the cashier went to clarify things. It’s not a busy day, less customers.
Atmosphere: 5
Food: 3
Service: 1
Me and the girls at my job ordered here today and the soup was awful, watery and cured, I ended up having to throw it in the trash and I'm so upset because I've been looking forward to having the cheddar broccoli soup but because of this I will probably never order or go to this location ever again in my life! Somebody NEEDS to correct this because this health hazard location won't be open much longer if the soup keeps being made this way! I'm sorry but this ruined my day unfortunately 😔
Food: 1
If you like Panera Bread, this is a great location
Atmosphere: 4
Food: 4
Service: 4
Panera Bread in New Haven offers a familiar fast-casual dining experience. The menu features a range of pastries and breads that are generally unremarkable but consistent with what you'd expect from the national chain. Salads, priced around $14, come with extra cold chicken and are on par with other locations. The coffee selection is adequate, neither exceptional nor distinctively disappointing.
The restaurant provides plenty of seating for customers, making it suitable for both quick meals and longer stays. The self-service system allows patrons to order and dine at their own pace without feeling rushed. Amenities are standard for a chain restaurant of this type.
Overall, this Panera Bread location delivers a predictable experience that aligns with the brand's middling reputation. It's a reliable option for those seeking a quick meal or a place to work or study, though it will not stand out in terms of culinary offerings.
Atmosphere: 4
Food: 4
Service: 4
Clean and welcoming. Looks small from the street, but is actually large.
Atmosphere: 4
Food: 4
Service: 4
Nasty place in downtown New Haven, if you ask them bathroom access they scream at you and give these dirty keys
Atmosphere: 1
Food: 1
Service: 1
Panera Bread at this location was the first place I ordered from in the USA, and the experience couldn’t have been better. As someone new to the country, I needed help with the payment process, and the person taking my order was incredibly helpful and patient. Their kindness and support made me feel at ease and really improved my initial experience in the US. The food was delicious, and the service was exceptional. I’m grateful for the warm welcome and would highly recommend this place!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Cheese
Restaurantji Recommends
This was my first time coming to this location and I wasn't satisfied. This Employee that had a long black bonnet on was being rude when I asked about my order. The people in the front wasn't so friendly either. The food wasn't that great and the lettuce looked putrid. I will not be coming back to this location again... 0/10
Service: 1
Horrible. This place is a health hazard. Rotten lettuce in the salad. They do not ask what side you want. They leave it up to you to figure out that some items are to be picked up up front.
Atmosphere: 1
Food: 1
Service: 1
Parking: Good for walking to. Limited street metered parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich and Soup Mac
Very over priced for small portions of low quality food
Atmosphere: 4
Food: 1
Service: 4
This Panera is disgusting and the manager was rude and didnt want to take accountability for being wrong . He doesn’t provide good customer service.
Service: 1
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