Starbucks

1068-1070 Chapel St, New Haven
(203) 624-3361

Recent Reviews

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Jaden Garbacik

my drink was half full.

Food: 1

Christine Youn

I personally think, their Amerikano is the best shot among the town. Crews are always welcome their customers, nice and clean inside. Don't need to wait long.

Atmosphere: 5

Food: 5

Service: 5

Natalia Tkachenko

This is our neighborhood Starbucks! Every time we go for a walk, we stop by to grab a warm cup of coffee and then explore the beautiful surroundings. Everything Mila is wearing can be found in our store @LuxuryPupShopUS.

Atmosphere: 5

Food: 5

Service: 5

Brandon Velazquez Corte

great people. the staff is friendly and helpful. the place does need improvements.

Atmosphere: 5

Food: 5

Service: 5

Adam Jones

THEY DON’T CARE:

Empty store. Three in the afternoon. Four employees on. Two people waiting for drinks. One at the register.

Ten minutes to pour a coffee that was ordered ahead?

Whoever the new manager is, they are far worse than the last one!

Atmosphere: 2

Food: 4

Service: 1

Sumra Bari

Ample number of tables to work.

Atmosphere: 5

Food: 5

Service: 5

Bendegúz Dörnyei

Waiting time is approximately ~30 minutes. People are nice and working hard, but owner needs to hire more employees.

Atmosphere: 1

Food: 4

Service: 1

Edith Jones

Made my coffee wrong.... All I asked for was a pumpkin spice latte with a little extra milk. What i got was nothing more than a glass of whole milk with the essence of pumpkin.... maybe the cow was milked with a pumpkin in the room. Very disappointing

Alexandra Döring

We, four girls, were waiting for our coffees 30 min. until we decided to go to the server and he discussed with us. I called for the manager and she was ignoring me and we waited 10 minutes again until she finally did our order!

This is the worst starbucks I‘ve ever been!

Atmosphere: 1

Food: 1

Service: 1

Pınar yüksel

You can sit and work loudly without the fear of disturbing other people. Plug available around the last desk. Inside is cold in summer for us with the AC.

Atmosphere: 3

Food: 4

Service: 5

Sneha Rao

Made my coffee and food purchase and then asked for the restroom code. By the time I went, the code they shared wasn't working. I went back and asked them why the code wasn't working and they said the restroom closes for cleaning. Which (1) they didn't seem bothered to explain when giving me the code (2) didn't seem to care that someone, who had already purchased from their store, couldn't use the restroom (3) overall had a poor attitude and wouldn't even make eye contact when talking. They explained that the restrooms close at some point in the day for cleaning - which, for them, was to close it a random 47 minutes before their closing time.

Seems like this is par for the course for this Starbucks location. And is likely not going to change as it's close to the university and will get business no matter how poorly they behave with their customers.

Service: 1

Minsoo

Slowest and most disrespectful Starbucks I’ve ever been to. The employees will literally stand around giggling with each other and not make the drinks even when there aren’t that many customers.

Shahtaj Noor

Big place, always busy but easy to talk. Liked the atmosphere. Stays open longer than most of nearby places. Service is good

Atmosphere: 5

Food: 5

Service: 5

Samantha Matias

I just stopped by 10 mins ago & the young lady that works at this establishment was extremely rude did not follow instructions & when we told her about our order being wrong she came off as if it was our fault. We didn’t feel welcomed from start. 0/10 experience.

Atmosphere: 1

Food: 1

Service: 1

Allie Cunningham

The wait times are slow but customer service is excellent. I ordered a pup cup a few minutes before closing, and the staff went into the back to find a smaller cup (I have a chihuahua) and were very patient and professional. I thought it was adorable that they put my dog’s name on the sticker for the order.

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