Disappointed and thought this could be better. I visited this cafe in anticipation because I wanted to read a book at a cafe with good lighting. I was especially excited for the sofa seat in the review photo. But the sofa was too uncomfortable to sit on and looked like it needed to be repaired. There were breadcrumbs between the sofa and it was not clean. The atmosphere of the cafe was good, so it would be a good space if it was managed more.
Atmosphere: 3
Food: 3
Service: 3
mariana rodriguez
Rudest manager. They will treat you horribly the second you pay and they have your money. Otherwise great place but ruined by the manager
Jaeeun Lee
Disappointed and thought this could be better. I visited this cafe in anticipation because I wanted to read a book at a cafe with good lighting. I was especially excited for the sofa seat in the review photo. But the sofa was too uncomfortable to sit on and looked like it needed to be repaired. There were breadcrumbs between the sofa and it was not clean. The atmosphere of the cafe was good, so it would be a good space if it was managed more.
Atmosphere: 3
Food: 3
Service: 3
Ari Oddo
It's my first time coming here and the coffee and pastries were very mediocre. The atmosphere is very nice but the pumpkin latte tasted like just almonds/vanilla and not pumpkin at all. The croissant tasted like it'd been left out for too long.
Atmosphere: 2
Food: 1
Service: 1
Mohamed Elsankary
Solid coffee & quick service
Atmosphere: 5
Food: 5
Service: 5
Casey Grenier
Very disappointing experience this week. I visit this location weekly and stopped in with my 11 pound puppy and 5th grade daughter . I know Willoughby's is not dog friendly however my daughter was holding our dog while I attempted to order . The employee asked if my dog could be left outside... I told her I was not going to leave my minor child and dog outside on the sidewalk unattended while I order coffee.... no warmth, empathy or compassion. Know your customers and show that you care if I order with you. My dog did not touch the floor or any products ... I'll be bringing my business elsewhere.
Service: 2
Mateusz Cieslak
The atmosphere is cozy and inviting, making it a perfect place to relax or catch up with friends. The staff is friendly and knowledgeable, always ready to recommend a great brew. Highly recommend their specialty coffees – a true treat for the senses!
Perfect spot for a warm beverage. Fantastic chai latte.
Atmosphere: 5
Food: 5
Service: 5
Rona
Another Ridiculous Price Hike!! Today my 9-year relationship with Willoughby's is over! After being a loyal customer for the past 9 years and purchasing a coffee Mon-Fri at either the Church St or York St locations, because of two price increase within the same year for a double shot of espresso. Cost used to be $3.49, then their first increase went up to $4.56 in August 2022, which I thought was ridiculous for a double shot of Espresso, today, May 2023, they've raised it to $5.10!!! Nope, not paying that, that's where I draw the line. OH....and did you know they also charge for ice, yep, $2.50 for a medium cup of ice!! And it's not even good ice, it's kind of hollow and melts faster because it is. The department I work in also gives them a ton of business throughout the academic year.......definitely looking for new options for myself and for our department.
Xi Zoey Lin
A sad and annoying experience today with a somewhat moody staff.I was helping myself get some bulk coffee without realizing it’s not self-serve like in the grocery stores. A staff stopped me after I’ve filled about 1/4 lbs of beans into a bag already, so I apologized and set it aside. Another staff came to help me but spilled the beans EVERYWHERE with careless motions. I sensed a lack of understanding of how much work and effort behind each and every one of these coffee beans. There was no respect shown at all towards the massive labor to even make it possible for us to easily access and taste them. Maybe consider changing it to self-serve in the future cuz the customers can do better.
Connie Steel
This is a simple university coffee shop with great chocolate and almond paste croissants and a nice tea selection. It's perfect for students or faculty to stop and refuel while getting ready for the next class. Lots of ideas in the air in this space! It's one of the rare places in the area open at 7am. Staff are efficient at the cash register, which is nice on a busy day.
Disappointed and thought this could be better. I visited this cafe in anticipation because I wanted to read a book at a cafe with good lighting. I was especially excited for the sofa seat in the review photo. But the sofa was too uncomfortable to sit on and looked like it needed to be repaired. There were breadcrumbs between the sofa and it was not clean. The atmosphere of the cafe was good, so it would be a good space if it was managed more.
Atmosphere: 3
Food: 3
Service: 3
Rudest manager. They will treat you horribly the second you pay and they have your money. Otherwise great place but ruined by the manager
Disappointed and thought this could be better. I visited this cafe in anticipation because I wanted to read a book at a cafe with good lighting. I was especially excited for the sofa seat in the review photo. But the sofa was too uncomfortable to sit on and looked like it needed to be repaired. There were breadcrumbs between the sofa and it was not clean. The atmosphere of the cafe was good, so it would be a good space if it was managed more.
Atmosphere: 3
Food: 3
Service: 3
It's my first time coming here and the coffee and pastries were very mediocre. The atmosphere is very nice but the pumpkin latte tasted like just almonds/vanilla and not pumpkin at all. The croissant tasted like it'd been left out for too long.
Atmosphere: 2
Food: 1
Service: 1
Solid coffee & quick service
Atmosphere: 5
Food: 5
Service: 5
Very disappointing experience this week. I visit this location weekly and stopped in with my 11 pound puppy and 5th grade daughter . I know Willoughby's is not dog friendly however my daughter was holding our dog while I attempted to order . The employee asked if my dog could be left outside... I told her I was not going to leave my minor child and dog outside on the sidewalk unattended while I order coffee.... no warmth, empathy or compassion. Know your customers and show that you care if I order with you. My dog did not touch the floor or any products ... I'll be bringing my business elsewhere.
Service: 2
The atmosphere is cozy and inviting, making it a perfect place to relax or catch up with friends. The staff is friendly and knowledgeable, always ready to recommend a great brew. Highly recommend their specialty coffees – a true treat for the senses!
Atmosphere: 5
Service: 5
Good place for a cup of coffee
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Iced Latte
Excellent decaf
Atmosphere: 3
Food: 5
Service: 5
Serious coffee!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Perfect spot for a warm beverage. Fantastic chai latte.
Atmosphere: 5
Food: 5
Service: 5
Another Ridiculous Price Hike!! Today my 9-year relationship with Willoughby's is over! After being a loyal customer for the past 9 years and purchasing a coffee Mon-Fri at either the Church St or York St locations, because of two price increase within the same year for a double shot of espresso. Cost used to be $3.49, then their first increase went up to $4.56 in August 2022, which I thought was ridiculous for a double shot of Espresso, today, May 2023, they've raised it to $5.10!!! Nope, not paying that, that's where I draw the line. OH....and did you know they also charge for ice, yep, $2.50 for a medium cup of ice!! And it's not even good ice, it's kind of hollow and melts faster because it is. The department I work in also gives them a ton of business throughout the academic year.......definitely looking for new options for myself and for our department.
A sad and annoying experience today with a somewhat moody staff.I was helping myself get some bulk coffee without realizing it’s not self-serve like in the grocery stores. A staff stopped me after I’ve filled about 1/4 lbs of beans into a bag already, so I apologized and set it aside. Another staff came to help me but spilled the beans EVERYWHERE with careless motions. I sensed a lack of understanding of how much work and effort behind each and every one of these coffee beans. There was no respect shown at all towards the massive labor to even make it possible for us to easily access and taste them. Maybe consider changing it to self-serve in the future cuz the customers can do better.
This is a simple university coffee shop with great chocolate and almond paste croissants and a nice tea selection. It's perfect for students or faculty to stop and refuel while getting ready for the next class. Lots of ideas in the air in this space! It's one of the rare places in the area open at 7am. Staff are efficient at the cash register, which is nice on a busy day.
Amazing service. Great food!
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