I've been to this location a total of 3 times. 1st time was bad, 2nd time was ok and the 3rd time was awful. The problem really isn't the quality of the food, it's the entire process. Most of the staff were rude and unwelcoming.
$12+ for a regular sub is a joke. I don't know who is, but I wasn't even close to full from the regular. Topping selection is very limited and the sandwiches just fall apart when you eat them. The bread is so thin it's more like a flatbread than a sub.
The slicing of the meat in front of you is just a fancy gimmick to hide that fact that this place is just a more expensive Subway. Do yourself a favor, go to Dibellas in town and get way more sub for your money
Atmosphere: 2
Food: 3
Service: 1
Christina R
Greeted upon walking in which is very nice since & was my first time at this location so I didn’t know where to pick up. The woman who greeted me kudos to her as they were pretty busy. The food is good, better than the food at CCSU.
Atmosphere: 5
Food: 4
Service: 5
Matthew G
Is it good? I guess it fills the occasional void. Overpriced, skimpy serving sizes, and often incorrect preparation. Asked for one type of bread, was given another. Steak serving was pitiful. Price tag was hefty.
Atmosphere: 4
Food: 3
Service: 4
Kenneth Manson
Nice fast food sandwiches lots of meat and nice employees
Out 4 Blunch!
Ordered a buffalo chicken cheese steak and it was extremely sloppy, watery, and fell apart the moment it was picked up. Do better.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Buffalo Chicken
Carlos Velazquez
Employees really seem to have a hard time communicating with people or just have bad communication skills overall because the two times I've been there I waited more than 10 minutes for online orders that were already READY when I got there. Seven different bodies and no one could've take the initiative to grab the damn bag for me? That takes a literal second. And again, it happened TWICE. Negative first impression.
Service: 1
Sean O'Brien
Service sucked to night went for th first time and guy couldn’t even figure out how to grill my sandwich even after I explained it next time will just stick to Di Bella’s atleast they know how to use a flat top
Lisa Hicks
They made my sandwich wrong and then when I called Andrew got smart with me and told me there’s nothing he can do for me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Club Supreme
Shelby Burger
Most efficient and positive restaurant I've been to in a long time. It was scary watching how efficiently the entire staff was working. They're setting the standard for my dining experiences in the future. And I'm not Just blowing smoke.
Atmosphere: 5
Food: 5
Service: 5
Justin Franklin
Ordered pickup tonight. It was ready on time and the order was just right! My girls (2 & 4) are both really picky but devoured their sandwiches (salami, cheese, tomato, pickles, mayo, and mustard) which is a testament to how good the ingredients are. They did not skimp on the toppings—in fact it was a little too much mustard for my wife’s liking but I enjoyed it.
A little pricy—we spent $50 but me and my wife are able to get 2 meals out of it. With that, it’s just a little more than going to fast food and it’s much higher quality.
I'm a vegetarian and love the respect they give customers. They cleaned the machines and always have a smile.
Atmosphere: 5
Food: 5
Service: 5
Brian B Gomes
Food was ready as promised and taste was expected. Ordered the giant Italian.
Atmosphere: 4
Food: 4
Service: 4
Trevor Valenti
Marcos was amazing, super friendly, efficient and everything in our order was perfect! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Sean Nyari
Picked up for doordash. Lady was VERY rude when I told her the name.
Service: 1
Raymond G
Sandwiches as ordered and staff pleasant, it's worth the drive just for these reasons. The closest JMs to me can't seem to manage (see my previous review)- this store is obviously managed better.
I've been to this location a total of 3 times. 1st time was bad, 2nd time was ok and the 3rd time was awful. The problem really isn't the quality of the food, it's the entire process. Most of the staff were rude and unwelcoming.
$12+ for a regular sub is a joke. I don't know who is, but I wasn't even close to full from the regular. Topping selection is very limited and the sandwiches just fall apart when you eat them. The bread is so thin it's more like a flatbread than a sub.
The slicing of the meat in front of you is just a fancy gimmick to hide that fact that this place is just a more expensive Subway. Do yourself a favor, go to Dibellas in town and get way more sub for your money
Atmosphere: 2
Food: 3
Service: 1
Greeted upon walking in which is very nice since & was my first time at this location so I didn’t know where to pick up. The woman who greeted me kudos to her as they were pretty busy. The food is good, better than the food at CCSU.
Atmosphere: 5
Food: 4
Service: 5
Is it good? I guess it fills the occasional void. Overpriced, skimpy serving sizes, and often incorrect preparation. Asked for one type of bread, was given another. Steak serving was pitiful. Price tag was hefty.
Atmosphere: 4
Food: 3
Service: 4
Nice fast food sandwiches lots of meat and nice employees
Ordered a buffalo chicken cheese steak and it was extremely sloppy, watery, and fell apart the moment it was picked up. Do better.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Buffalo Chicken
Employees really seem to have a hard time communicating with people or just have bad communication skills overall because the two times I've been there I waited more than 10 minutes for online orders that were already READY when I got there. Seven different bodies and no one could've take the initiative to grab the damn bag for me? That takes a literal second. And again, it happened TWICE. Negative first impression.
Service: 1
Service sucked to night went for th first time and guy couldn’t even figure out how to grill my sandwich even after I explained it next time will just stick to Di Bella’s atleast they know how to use a flat top
They made my sandwich wrong and then when I called Andrew got smart with me and told me there’s nothing he can do for me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Club Supreme
Most efficient and positive restaurant I've been to in a long time. It was scary watching how efficiently the entire staff was working. They're setting the standard for my dining experiences in the future. And I'm not
Just blowing smoke.
Atmosphere: 5
Food: 5
Service: 5
Ordered pickup tonight. It was ready on time and the order was just right! My girls (2 & 4) are both really picky but devoured their sandwiches (salami, cheese, tomato, pickles, mayo, and mustard) which is a testament to how good the ingredients are. They did not skimp on the toppings—in fact it was a little too much mustard for my wife’s liking but I enjoyed it.
A little pricy—we spent $50 but me and my wife are able to get 2 meals out of it. With that, it’s just a little more than going to fast food and it’s much higher quality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm a vegetarian and love the respect they give customers. They cleaned the machines and always have a smile.
Atmosphere: 5
Food: 5
Service: 5
Food was ready as promised and taste was expected. Ordered the giant Italian.
Atmosphere: 4
Food: 4
Service: 4
Marcos was amazing, super friendly, efficient and everything in our order was perfect! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Picked up for doordash. Lady was VERY rude when I told her the name.
Service: 1
Sandwiches as ordered and staff pleasant, it's worth the drive just for these reasons. The closest JMs to me can't seem to manage (see my previous review)- this store is obviously managed better.
Atmosphere: 5
Food: 5
Service: 5
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