Dunkin'

132 Taftville-Occum Rd, Norwich
(860) 383-2915

Recent Reviews

Andrea Drex

The most rudest customer service I’ve experienced

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Donuts

Corinne Ackerman

Have been to this location twice. The first time they were OUT of bagels. The second time they were out of sprinkles for their donuts and no ketchup. Who ever does the ordering for this location, WAKE UP and do your job.

Food: 1

Harry “Chip” Elliott

Great Dunkin'

Atmosphere: 5

Food: 5

Service: 5

Avery Hall

My drinks never right. Still horrible service. Hire new people or train them again.

Atmosphere: 1

Food: 1

Service: 1

Connecticut Video Dump

My drinks never right. Still horrible service. Hire new people or train them again.

Atmosphere: 1

Food: 1

Service: 1

Danny Koko

It was the worst dunkin' I've ever been to. I've been here 4 days this week, and every single day was a horrible experience. They have more people working in there than most dunkins I've seen, and they are the slowest. Not a few minutes, 10 to 25 min wait every day even with ordering ahead 5-10 mins. They mess up basic orders every day. And they've made me late coming back from break 3 days this week. I don't recommend I'd go to the next one

Atmosphere: 1

Food: 1

Service: 1

michael broder

Dunkin has really started to go downhill in terms of quality. 2 bagels with nothing on them and a donut for $6.26??? Really? The bagels used to be decent, now they've suffered shrinkflation and a quality dip. The people were great though.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Donuts

Garrett Radcliffe (Jare)

Went there this morning and tried to order food and they were out of everything I was asking for , no bagels , no English muffins , no croissants, this one has been going downhill fast

Rosalie Fry

Truly the best service I have ever received at a Dunkin Donuts

Jessica Collett

Drive through gals are my favorite and they never get my coffee wrong. However, sometimes you run into a cranky one - not one of the regular employees though. :) so on a daily basis they’re my favorite dunkin to go to!

Atmosphere: 4

Food: 4

Service: 4

Mary Ingelsby

I used to go every morning, but the attitude from some staff wasn't so pleasant, so I stopped and started to go to Greenville, whom I may add is MUCH faster, and wonderful staff. I went back to this location this morning, and yes, again, nasty attitude from a staff member to make my morning miserable now due to her. And to think, all I ordered was two donuts!!!!!If she would've waited until I actually drove off before saying her nasty comment TO ME, this review would not have been written.I have ALWAYS been super nice, and I tip very largely, sorry, but back to Greenville my service goes, as well as my friends after I tell then how unprofessional you just were....over two donuts!?!? Wow

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Donuts

ZmanIsTheMan

Was at the drive thru in the middle of giving my order when someone else came on the speaker interrupting me and yelling that they were closing in 6 minutes. Very rude.

James Searles

Well lit, well stocked up with donuts. Service was as quick as it could be for a busy drive through location. I ordered inside and the wait was still short.

Atmosphere: 5

Food: 5

Service: 5

Beth Phillips

Customer service was awful guy openly mocked my coffee order totally inappropriate

Craig “Cccc no” Roderick

The worse place I've been and there was a colored worker there who took 20m to make andwich save your money go somewhere else

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