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“Drive thru Kay tried helping me with Dunkin app .
Unfortunately it would take a lot more time due to having to install app .
I thanked her and ended conversation when a car came in behind me . It's about all of us not just me .
She provided 100%
customer service .
Nice when people care about each other .
Today Monday 8/19/24
Wow , I really hate the app . It's confusing and Mondays are 100 points as a bonus and free coffee with purchase for 14 days the app kept charging me for the coffee . Aliyah knows the app and how to navigate it . Thank God ? ? otherwise Today would have been my last day going there .“
“They were sooo nice in this Dunkin!!!! Everyone that worked here was kind and friendly. My daughter knocked over my coffee and the manager swooped in, cleaned it all up and replaced the food and drinks that were ruined!!!! They weren’t mad at all they were so kind and warm. Great team!!“