“made a wrong turn and ended up on Gold Star Hwy. never knew it was a part of Mystic. Came to a DD to get a snack and it was a really nice bunch of servers taking care of your needs. Friendly,polite,and showed us where we made a wrong turn, we got a half dozen and some drinks but was impressed on how well they were taking care of the customers and us as well. Very clean and the quality of the product was good. Donuts were fresh and were put into a box very well and not mushed up as some places do. a good place to stop. One of our friends got a toasted bagel and said it was great with cream cheese. so I say,go here they are nice and they loved the kids.“
“The Stars are for the food, avocado toast is great, hash brown awesome, beyond sausage is a must, never had a bad donut ever so that's a plus. I hate DD coffee though it sucks but not as bad as Starbucks coffee. Coconut fusions though, had three the first day I tried it had to keep going back“
“My experience us only drive thru, and it's been great so far. No complaints. I've gone in a few times near closing hours and have gotten a donut or two for free. It doesn't happen all the time, but it's a nice gesture every once in a while.“
“I got the Mango Pineapple with Lemonade which was great! Now the Peach Passionfruit with Lemonade? I haven't have Dunkin' in awhile, but the Peach refresher tasted like it was made with grapefruit, it was strange? I'll try to get the Peach ? refreshers from another DD soon for comparison.“
“Biggest Dunkin' Donuts have seen in a while. So much Elbow Room. All that floor space and only a handful of tables spread out, There was so much empty space it could have passed as a dance floor. Plus 2 little cushioned arm-chairs w a tiny table off to the side, like a lounge. Never saw anything like it; twas pretty cool!“
“For all those complaining about the bathroom unfortunately that is not a decision made by the staff but the owner of the franchise so please be understanding it’s not their fault! I’m a regular and they are great! For a group short staff they really mean well, the girls are great and def try their best to be nice and helpful to the best extent they can go, a please and a thank you can go a long way for them! Imagine getting screamed/accused/cussed out every day for a honest mistake and 99% they will fix that mistake! I enjoy chatting with them and yes they can be stressed but don’t take it personal it comes with job! I recommend this group especially with the two girls one who one is tall and pretty and the fun pretty and loud one that’s makes coffee and food they both are awesome and entertaining to watch cuz they love each you can tell! Once again, be nice and respectful to them it goes both ways!My orders are always great!They are efficient and fun to be around!“
“This location was very clean (we went inside). We arrived in late morning for a doughnut fix & were happy to see there was still a decent selection. As always, the doughnuts were delicious. Service was a bit annoying though. There was a single person working & she was busy filling a drive through order when we walked in to an empty store. We were fine waiting, but she asked us to use the order kiosk if we were ordering to-go. So we did as told, which takes longer than ordering "in person". Annoying when only getting 2 doughnuts. By the time we were done at the kiosk, she was finished with the several drinks for her drive through & attended to us. She pulled the slip from our kiosk order & said, "Oh, only 2 doughnuts? Which would you like?" Now, I had just spent 2 minutes looking them up on the kiosk screen, & going through the added annoyance of the screen not responding to my touch, only to have her ASK which doughnuts I wanted. Isn't that on the slip? The server was very pleasant the whole time. My gripe is with the OVER-reliance on technology. Like I said at the beginning, it would have been quicker to order & pay "in person", cheaper for Dunkin' too, because they would not have had to pay a cc transaction fee - I pay cash for small things.“