Dunkin'

1949 Silas Deane Hwy, Rocky Hill
(860) 513-1336

Recent Reviews

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Jamie Angeloni

Visited my Grand daughter working coffee always good service was excellent! Love you

Atmosphere: 5

Food: 5

Service: 5

A Barrett

Awful service. Ordered ice coffee, I get to the window, and scan and pay, then they try to hand a hot coffee. When I asked to correct, everyone gets cranky, then employees are more concerned over the fifty cents difference in price than fixing the issue.

When they attempt to fix it, they make it wrong (caramel instead of mocha), I can hear them complaining about me, then some guy starts talking and acting like I’m in the wrong. Tells me not to give them attitude, and gets frustrated when I hand wave at the staff giving me attitude for their issue.

Left without the coffee but got my refund. Won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Kevin Lynch

I miss the old crew the new crew doesn’t enjoy providing good customer service. Will not be returning.

Atmosphere: 1

Food: 5

Service: 1

Mathew Knoff

Sat at the drive through for a good 5 minutes with no one addressing us at the speaker, decide to drive up to pickup window and see that all the cars that were in front of me are now gone. Young blonde girl was really rude and told me I'd have to go back in line if I wanted to order them proceeded to walk away from the window. I won't use this Dunkin again, save yourself the trouble and drive a 1/4 mile down the road and use the other Dunkin. They were really nice and had me out in less time then I sat at this ones drive through.

Atmosphere: 1

Food: 1

Service: 1

Sylvia Rentas

Young women who works in the morning was super rude and had a disgusting attitude over two pumps of mocha. I've stopped getting Dunkin donuts due to most employees having the same attitude towards customers over trivial things such as an extra pump or asking for water. Very upsetting that as loyal customer I'm being treated badly by KIDS with no customer service and very nasty attitudes.

Atmosphere: 1

Food: 1

Service: 1

AJ Zulkeski

Quick and easy breakfast, got all my food within a minute of ordering it. Nice staff.

Atmosphere: 5

Food: 5

Service: 5

frank bocompani

The copy is awesome if you asking me.

Kathy Engel

Not as good as it used to

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Donuts

Marie Bedard

Was verynicecrew very polite and i enjoyed my cinnamon and vanilla

Atmosphere: 4

Food: 4

Service: 4

Sujith Sukumaran

Service was very

Atmosphere: 3

Food: 3

Service: 3

Raj Chowdary Kolli

Every thing you will get

Atmosphere: 4

Food: 4

Service: 4

u don't need my name

Every time I go there my order is continuously never made right, now I have to go to a different Dunkin because of the continuous inconvenience even though it’s right down the street from my job my manager and my coworker say the same thing about this

Atmosphere: 4

Food: 2

Service: 3

Ramya Nekkalapu

Bought a hot caramel latte and it turned out to be at room temperature, not even warm. If I want a cold coffee I would have ordered one!!

Food: 1

Bill Furman

I love their coffee and

Atmosphere: 5

Food: 5

Service: 5

Bri Sanchez

Marchaniek was such a nice lady
She went all out to make an experience unforgettable. I will definitely recommend my friends and family to this place. Great customer service ?

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