They take your order than start doing something else, there were like 3-4 customer, they forgot about our drinks and got 4-5 new customers in front of us
Atmosphere: 3
Food: 4
Service: 1
Brandon Brooks
Total dump
Atmosphere: 1
Food: 1
Service: 1
Jan
If there were negative stars ..that is how I would rate this place. Line of people waiting to order was out the door. One cashier and 5 prep staff standing around. Each order at the register was a minimal 5-6 mins just to take the order. Cashier would run in back and yell at prep staff after taking order instead of taking the next order of the person waiting in line. I walked out and will not be returning
Service: 1
Kevin Malone
Waited 30 minutes for a mobile order they forgot half of it, bacon was completely raw bagels not toasted at all cream cheese was sour.
Atmosphere: 1
Food: 1
Service: 1
songbird372 P
Tried it for the first time,service slow as molasses on all ends. the cashier, coffeemaker sooo slow and the cook! Apologized for the wait to get the order said it was busy,3 before me then After the wait was another 20 min for coffee!only good thing is Russ bought my coffee! Tried one more time to see,No Bueno!
Why bother opening with one employee only? Not being able to do orders let alone mobile orders? Extreme wait times? Store is a mess too, doesn't look like they even have the time to clean.
Atmosphere: 1
Food: 1
Service: 1
Donna Engleman
There were plenty of donuts for free donut day. Wish the donuts were bigger, thats my only complaint. They tasted good, and the drinks in my order were correct. Staff was friendly.
Atmosphere: 4
Food: 4
Service: 5
Elle Uns
I haven't been to a Dunkin in months and now I remember why. Bagel was rock hard and cold by the time my beverage was done, I had to gently remind the gal behind the counter that beverages in house ordered after mine (about 5) had been made and sent out the door. She stated she had other drinks lined up and was waiting on my espresso. Made it in less than half a minute. Got to work, took a sip and dumped it. Tasted burnt.
I also don't want to kick someone while they're down but nearly every vertical surface as well as the mobile order pickup shelves are coated in spilled drinks. I probably wouldn't have noticed if I wasn't standing around for so long waiting. I don't understand why Dunkin keeps opening locations if this is the standard of current locations.
Doughnuts are not the same
Atmosphere: 3
Food: 2
Service: 3
Awesome
Atmosphere: 5
Food: 5
Service: 5
They take your order than start doing something else, there were like 3-4 customer, they forgot about our drinks and got 4-5 new customers in front of us
Atmosphere: 3
Food: 4
Service: 1
Total dump
Atmosphere: 1
Food: 1
Service: 1
If there were negative stars ..that is how I would rate this place. Line of people waiting to order was out the door. One cashier and 5 prep staff standing around. Each order at the register was a minimal 5-6 mins just to take the order. Cashier would run in back and yell at prep staff after taking order instead of taking the next order of the person waiting in line. I walked out and will not be returning
Service: 1
Waited 30 minutes for a mobile order they forgot half of it, bacon was completely raw bagels not toasted at all cream cheese was sour.
Atmosphere: 1
Food: 1
Service: 1
Tried it for the first time,service slow as molasses on all ends. the cashier, coffeemaker sooo slow and the cook! Apologized for the wait to get the order said it was busy,3 before me then After the wait was another 20 min for coffee!only good thing is Russ bought my coffee! Tried one more time to see,No Bueno!
Atmosphere: 1
Service: 1
Slow service. Very unorganized poor management
Atmosphere: 1
Food: 1
Service: 1
Not many employees long line and wait for items
Atmosphere: 2
Food: 2
Service: 3
Rude manager. Yelled at everyone
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I Had A Dounut
Atmosphere: 5
Food: 5
Service: 5
Why bother opening with one employee only? Not being able to do orders let alone mobile orders? Extreme wait times? Store is a mess too, doesn't look like they even have the time to clean.
Atmosphere: 1
Food: 1
Service: 1
There were plenty of donuts for free donut day. Wish the donuts were bigger, thats my only complaint. They tasted good, and the drinks in my order were correct. Staff was friendly.
Atmosphere: 4
Food: 4
Service: 5
I haven't been to a Dunkin in months and now I remember why. Bagel was rock hard and cold by the time my beverage was done, I had to gently remind the gal behind the counter that beverages in house ordered after mine (about 5) had been made and sent out the door. She stated she had other drinks lined up and was waiting on my espresso. Made it in less than half a minute. Got to work, took a sip and dumped it. Tasted burnt.
I also don't want to kick someone while they're down but nearly every vertical surface as well as the mobile order pickup shelves are coated in spilled drinks. I probably wouldn't have noticed if I wasn't standing around for so long waiting. I don't understand why Dunkin keeps opening locations if this is the standard of current locations.
Atmosphere: 1
Food: 1
Service: 2
Very dirty, slow, food was overcooked and sloppy.
Atmosphere: 1
Food: 1
Service: 1
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