A charming cafe a bit off the beaten path, but worth a detour! I had a truly delicious sandwich (turkey avocado blt) and satisfying and yummy hazelnut latte here. The ingredients in the sandwich were super fresh and of good quality. Service was very friendly, welcoming, and helpful. I look forward to my next visit!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
Vicky Luckower
I wish I could give this place higher marks as it’s close to me. Was there many times when it opened really gave it many tries but eventually went elsewhere as it’s kind of noisy and not many tables during winter months. It’s a nicely designed space and sitting outside when weather permits is lovely. When it opened owner was there and moved things along. Seems like not enough staff now. Prices are a bit high, service is slow because few people work there and food is ok but nothing great. Ordered coffee and it was served in a small coffee cup. No one came around to refill or suggested go up to counter to get a refill. They should offer daily specials that are less expensive with no FF and give seniors a discount to increase the number of people who go there as it’s in Heritage Village. It’s probably better for business people and hotel guests. Baked items can be pricey like a piece of pie/cake for $7 or more. I’ll try it again but it needs something…
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagel
Deb Cody
Great place to stop for a meal or a cup of tea
Food: 5
Service: 5
Patty S
Great food, Sierra is amazing!! She is a gem!!
Atmosphere: 5
Food: 5
Service: 5
Yashwant Gangwar
Rude staff. We ordered coffee and a cake. Without asking staff started putting in a paper bag and when I asked her that we are eating here she rudely said next time tell me when ordering. After that she gave coffee in paper cups. Mind you I tipped her well. Horrible never going back or recommending anyone
Atmosphere: 3
Food: 3
Service: 1
Virgilio Galvao
Amazing place, friendly service, great food. Will get back soon for sure!!!
Atmosphere: 5
Food: 4
Service: 5
Craig Hickcox
Great coffee and food in a nice casual atmosphere.
Atmosphere: 5
Food: 5
Service: 5
S S
We were really disappointed to go here for 'brunch' the other weekend. They don't serve brunch, even though they claim they do. It's just regular breakfast or a turkey sandwich. Limited parking, no table service and super limited and pricy menu. It is really a coffeehouse with some dishes, promoting itself as a cafe. You have to wait in the coffee line to place your meal order, then take a number stand and place it on your table. Someone walks the dishes out, after a significant amount of time, but otherwise does not check on you. But you have to tip at the counter when you pay, not knowing what service (or lack of service) you will receive. We ordered hot tea which was literally boiling in the to-go cup-no mugs here, and a coffee, also in a paper cup. By the end of the meal the tea was still too hot to drink. The coffee fixings are over by the front door, which makes sense for to-go customers, but awkward and inconvenient for dining in. There are also patio tables. The sun blasts into the primary side of the Cafe, and like the business before it, no shades or blinds. Sun is good but you shouldn't need shades indoors, and I'm not exaggerating, you really do need them. Again, same situation with the deli that was in this space prior. IYKYK. Our dishes were very ordinary. The hash brown filets were really, really greasy. The rest of our meal was good, not great. The food portion was modest but fine, but served on improbable small plates, making it difficult to get at with a knife and fork. The sign says you don't have to bus your own table, but the bussing 'station ' is right out in the open and most people did anyway. Overall, we were really disappointed in this place, and with the inconvenient location and limited parking (in walking distance of the Heritage Hotel and likely gets it's primary business from guests) we won't be returning.
Wheelchair accessibility: Flat entry, wide aisle for entering, wait at the counter may be difficult due to crowding, outdoor seating with enough room.
Atmosphere: 1
Food: 2
Service: 1
Michael Jacobs
Ludicrously good cappuccino without ludicrous prices
Food: 5
Service: 4
Kristen Rozansky
A hidden gem for breakfast in Soutbury. Food was very good. The restaurant was absolutely freezing so took a star off for being uncomfortably cold, but otherwise would definitely go back
Have visited many times for a quick iced coffee, finally decided to sit down and eat with some friends, would literally never do it again! The girl behind the counter was one of the most inexperienced rudest workers I have like ever experienced. She was so short with us, took almost 40 minutes to make our drinks (we ordered the same thing, they were completely different colors and tasted terrible!), the food was good which was the only saving grace. This girl did not smile a SINGLE time. The place had people but it was not busy enough to be acting as immaturely as she was. The best way I can explain her behavior was that she was basically throwing a temper tantrum because there were people who wanted service. At one point she literally shoo’d me out because I asked if the coffees were ready and that i’d be happy to grab them so she didn't have to walk them all the way outside. A couple at a near table literally began speaking with us about how terrible this service was. 15 year industry girlie - this place was so unprofessional! (:
Atmosphere: 4
Food: 4
Service: 1
Melissa Cote
The food was delicious. The staff was courteous and the service was efficient. My lunch consisted of the chopped salad and the hibiscus refresher, whereas my fiancé had the falafel wrap with fries.
Julie A
This place is such a gem! Exceptional coffee creations, food, nice service, and beautiful ambiance.
Atmosphere: 5
Food: 5
Service: 5
Ben Cooper
The food is great, the unbelievable slow and poor service really turns us off the this place. If they could figure out how to get an order out faster than 58 minutes for a sandwich this place would be great.
Atmosphere: 5
Food: 5
Service: 1
Steve
Quaint side stop. A little expensive but the food is good. Service is solid. Never too busy (never been for breakfast though). Great spot for a first date
A charming cafe a bit off the beaten path, but worth a detour! I had a truly delicious sandwich (turkey avocado blt) and satisfying and yummy hazelnut latte here. The ingredients in the sandwich were super fresh and of good quality. Service was very friendly, welcoming, and helpful. I look forward to my next visit!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
I wish I could give this place higher marks as it’s close to me. Was there many times when it opened really gave it many tries but eventually went elsewhere as it’s kind of noisy and not many tables during winter months. It’s a nicely designed space and sitting outside when weather permits is lovely. When it opened owner was there and moved things along. Seems like not enough staff now. Prices are a bit high, service is slow because few people work there and food is ok but nothing great. Ordered coffee and it was served in a small coffee cup. No one came around to refill or suggested go up to counter to get a refill. They should offer daily specials that are less expensive with no FF and give seniors a discount to increase the number of people who go there as it’s in Heritage Village. It’s probably better for business people and hotel guests. Baked items can be pricey like a piece of pie/cake for $7 or more. I’ll try it again but it needs something…
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagel
Great place to stop for a meal or a cup of tea
Food: 5
Service: 5
Great food, Sierra is amazing!!
She is a gem!!
Atmosphere: 5
Food: 5
Service: 5
Rude staff. We ordered coffee and a cake. Without asking staff started putting in a paper bag and when I asked her that we are eating here she rudely said next time tell me when ordering. After that she gave coffee in paper cups. Mind you I tipped her well. Horrible never going back or recommending anyone
Atmosphere: 3
Food: 3
Service: 1
Amazing place, friendly service, great food.
Will get back soon for sure!!!
Atmosphere: 5
Food: 4
Service: 5
Great coffee and food in a nice casual atmosphere.
Atmosphere: 5
Food: 5
Service: 5
We were really disappointed to go here for 'brunch' the other weekend. They don't serve brunch, even though they claim they do. It's just regular breakfast or a turkey sandwich. Limited parking, no table service and super limited and pricy menu. It is really a coffeehouse with some dishes, promoting itself as a cafe. You have to wait in the coffee line to place your meal order, then take a number stand and place it on your table. Someone walks the dishes out, after a significant amount of time, but otherwise does not check on you. But you have to tip at the counter when you pay, not knowing what service (or lack of service) you will receive. We ordered hot tea which was literally boiling in the to-go cup-no mugs here, and a coffee, also in a paper cup. By the end of the meal the tea was still too hot to drink. The coffee fixings are over by the front door, which makes sense for to-go customers, but awkward and inconvenient for dining in. There are also patio tables. The sun blasts into the primary side of the Cafe, and like the business before it, no shades or blinds. Sun is good but you shouldn't need shades indoors, and I'm not exaggerating, you really do need them. Again, same situation with the deli that was in this space prior. IYKYK. Our dishes were very ordinary. The hash brown filets were really, really greasy. The rest of our meal was good, not great. The food portion was modest but fine, but served on improbable small plates, making it difficult to get at with a knife and fork. The sign says you don't have to bus your own table, but the bussing 'station ' is right out in the open and most people did anyway. Overall, we were really disappointed in this place, and with the inconvenient location and limited parking (in walking distance of the Heritage Hotel and likely gets it's primary business from guests) we won't be returning.
Wheelchair accessibility: Flat entry, wide aisle for entering, wait at the counter may be difficult due to crowding, outdoor seating with enough room.
Atmosphere: 1
Food: 2
Service: 1
Ludicrously good cappuccino without ludicrous prices
Food: 5
Service: 4
A hidden gem for breakfast in Soutbury. Food was very good. The restaurant was absolutely freezing so took a star off for being uncomfortably cold, but otherwise would definitely go back
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Have visited many times for a quick iced coffee, finally decided to sit down and eat with some friends, would literally never do it again!
The girl behind the counter was one of the most inexperienced rudest workers I have like ever experienced.
She was so short with us, took almost 40 minutes to make our drinks (we ordered the same thing, they were completely different colors and tasted terrible!), the food was good which was the only saving grace.
This girl did not smile a SINGLE time. The place had people but it was not busy enough to be acting as immaturely as she was. The best way I can explain her behavior was that she was basically throwing a temper tantrum because there were people who wanted service.
At one point she literally shoo’d me out because I asked if the coffees were ready and that i’d be happy to grab them so she didn't have to walk them all the way outside.
A couple at a near table literally began speaking with us about how terrible this service was.
15 year industry girlie - this place was so unprofessional! (:
Atmosphere: 4
Food: 4
Service: 1
The food was delicious. The staff was courteous and the service was efficient. My lunch consisted of the chopped salad and the hibiscus refresher, whereas my fiancé had the falafel wrap with fries.
This place is such a gem! Exceptional coffee creations, food, nice service, and beautiful ambiance.
Atmosphere: 5
Food: 5
Service: 5
The food is great, the unbelievable slow and poor service really turns us off the this place. If they could figure out how to get an order out faster than 58 minutes for a sandwich this place would be great.
Atmosphere: 5
Food: 5
Service: 1
Quaint side stop. A little expensive but the food is good. Service is solid. Never too busy (never been for breakfast though). Great spot for a first date
Atmosphere: 4
Food: 4
Service: 4
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