McDonald's

100 Main St N, Southbury
(203) 262-9820

Recent Reviews

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C A

Bad food and customer service ……

Atmosphere: 1

Food: 1

Service: 1

Laura Benson

Quarter pounder delish

Atmosphere: 5

Food: 5

Service: 5

Dana Richardson

Terrible tasting water. Had to just throw my tea away.

l.kerry Nelson

I can't believe I'm reviewing a McDonald's but it was great. We wanted a sit-down and I'm pretty sure this place doesn't have a drive through. CLEAN and decorated very fun

Atmosphere: 5

Food: 4

Service: 5

Hamish H

No drive through.

Bryant Howerton

Slowest McDonald’s in the world.

Atmosphere: 1

Food: 2

Service: 1

David Carmichall

Faster than most

Atmosphere: 5

Food: 5

Service: 5

Wilson A

I got what I needed, place was crowded

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hamburger, Cheeseburger, Mcchicken, Crispy Chicken Sandwich, Quarter Pounder Hamburger, French Fries, Mcdouble

Tracy YC

No drive thru. Very busy. Only got iced coffees and apple pies but they were better than other locations by far.

Atmosphere: 4

Food: 4

Service: 4

Shari Gleissner

Fast in an out place to stop.

Atmosphere: 4

Food: 5

Service: 5

S S

One of the slower McDs in the region, and considering it has no drive thru, the wait at the counter feels even longer. Clumps of people who don't know where to stand are anxiously waiting for their order number to be called. There is a 'now preparing order number..' board that is never right to add to your frustration (or decrease your boredom). I've noticed over multiple visits that orders are frequently not prepared correctly or passed out in pieces rather than the whole order. There always seems to be one worker who knows what they are doing but moves at snails pace, and another one who moves faster but never knows what he's doing. You can order at the counter, usually one person taking orders, or at one of the 4 touch-screen kiosks. If you order at the kiosk, you won't get your cup to self-serve fill until your order is ready, and if you order at the counter, you won't get your cup unless you ask because for whatever reason, this location never gives you your cup without a prompt. It's weird. There are 2 drinks stations with the standard soda options-no fancy custom coke machines here. There is plenty of seating. The parking lot is dicey. Spaces are narrow, roadway is also narrow, and it is between several other high traffic businesses, so parking is just limited in general. On the other hand, if you're looking for a quick bite, there aren't many speedy choices in town. If McDs is what you're craving, consider driving 5-7 exits west or east for drive thrus in Danbury or Waterbury.

Atmosphere: 2

Food: 3

Service: 2

Rebecca Malone

The entire order was correct and all employees were smiling even though it was packed!!!

Atmosphere: 5

Food: 5

Service: 5

The Housekeeper

Pretty good McDonald’s however it does not have a drive through which sets it a little lower on my list. They didn’t have the frozen Coke and some of the other things I’d hope for too.

Atmosphere: 2

Food: 5

Service: 3

Will Holiman

That Was Awsome

Atmosphere: 5

Food: 5

Service: 5

Tommy Garcia

Amazing staff listen to your order outstanding customer service..

Atmosphere: 5

Food: 5

Service: 5

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