Dunkin'
1825 Meriden-Waterbury Turnpike, Plantsville
(860) 620-1901
Recent Reviews
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Great customer service give them all a raise
Atmosphere: 5
Food: 5
Service: 5
Good energy in the morning
If I can give zero stars I will. Staff are rude, can tell they do not want to be here on Saturday. No hello through drive-through no hold on waited about 16 minutes in drive through.
Stopped in for a coffee and a doughnut. Staff were friendly. The one lady working Wednesday afternoon was super fast working the drive through. Good experience.
Atmosphere: 4
Food: 4
Service: 3
I just rung up there phone wanted to mention thanks and you're awesome
I froze up before I could explain myself.
I'm Zhe and use also work for Dunkin for years and years so when I still come thru for caffeine and delicious treats
Atmosphere: 5
Food: 5
Service: 5
Waited in drive thru for 10 min not even a hold on a second from drive thru workers. Drove around went inside felt as though I should beg them for service waited another six min to be waited on and another 6 min for coffee because none was ready. I was the only person in the place. Dunkin you really need to properly train your staff. Do better!
Atmosphere: 1
Food: 4
Service: 1
Made fun of my boyfriend’s drink choice. At least they made it right.
Atmosphere: 1
Food: 4
Service: 1
Gave me bacon egg cheese no bacon when I went back they gave me another one cold cheese and sai I have to wait for it to melt!
Atmosphere: 1
Food: 1
Service: 1
Just asked for the Dunkin Wrap with a side order of hash browns. The employee gave me a chipotle hash brown sandwich with cheese. When I told her this isn’t what I had ordered and if she could switch, she immediately said “That’s not what you said.. and there’s no manager here” the sandwich she claimed I ordered also has pork in it which I don’t eat.
Service: 1
I've been to this Dunkin 3 times. The first time I assumed I just got a stale bagel. The second time I realized they only have stale bagels. The third time I was mad at myself for expecting it to be different.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
If you say you’re open at 4AM, you should be open at 4AM.
Service: 1
They stay getting my order wrong.
Atmosphere: 3
Food: 2
Service: 2
Typical Dunkin Donuts. Excellent and Friendly Staff. Very clean.
Atmosphere: 5
Food: 4
Service: 5
Seemingly nobody in this building wants to take an order, I wanna talk to a person not hit buttons on a screen…
Very nice and clean Dunkin. Easy on and off the highway to get to and service was excellent.
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