Dunkin'

1825 Meriden-Waterbury Turnpike, Plantsville
(860) 620-1901

Recent Reviews

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Kosta Arch

Place is awful across the board…service, order, attitude.

Atmosphere: 1

Food: 1

Service: 1

Katelyn Ruelle

Always slow and gets orders wrong. You’re better off ordering online as they take priority over those customers than ones who take the time to walk in.

Atmosphere: 3

Food: 3

Service: 1

Alex Monty

Ordered online, nobody inside or in drive through. pulled up 2 mins after ordering greeted by rudest worker, very rude to me waited 10mins for order even though i was only person there. when handed food she looked annoyed/mad to even give items. Not sure why its a problem to pull up after ordering when im the only one there its the same as drive through, no wonder nobody goes to this Dunkin and all the bad reviews even though its on a busy street near multiple businesses. Maybe they should work on customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Thomas

The weekend people are rude and have poor customer service skills .

Service: 1

Cristian Lup

Says they close at 10 pm
We where there at 7 pm
One girl on the phone
Doors locked and drive though closed

Atmosphere: 3

Food: 5

Service: 1

Steve K

It has to be this generation. No leadership, no customer service, and negative attitudes, when they're open. I DO NOT know how this establishment stays in business. It's horrible!

Jary Martinez

Terrible place, they are always closed. We drive commercial trucks and we can't get through the line. They have been closed for about a week.

Jeremy Smith

one of the worst dunkin’s. Food is always sub par and the they are always way behind on food. Most other Dunkin’s are the opposite.

Atmosphere: 1

Food: 1

Service: 2

John Conrad

One of the goodones

Robert Brobeck

Well this isn't the last Dunkin Donuts I've been too recently that has stale and bad Donuts they concentrated more on their variety of different coffees what the name of their business it's not called Dunkin coffee it's called
Dunkin Donuts and their donuts absolutely suck stale and hard please like I mentioned this isn't the the first Dunkin Donuts in recent days that has had bad stale donuts I hope someone in management read this very disappointing last time I buy donuts from them???????

Atmosphere: 2

Food: 1

Service: 2

Melody Sutter-Fisher

Always courteous, helpful and smiling. Love going there

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts

Dee Reid

The store/server failed at establishing themselves as having freshness over fraudulent with regard to my food item. Disappointing for sure.

And there was too much neglect for the front counter ordering. Patrons were made to wait too long with seven employees focusing on drive thru [and online, I guess]. My brew was alright but it's hard to mess up a coffee black. Also for reviewers, make a note the store is in actually in Southington.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Avocado Spread

Nikola V (Veshko)

They close the store 15min before closing time... I lost my time driving there..

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Donuts, Iced Latte

Richard Diego

They call them bagel but, yeah

Atmosphere: 5

Food: 3

Service: 5

Joshua Serafino

The worst Dunkin in Southington. They have messed up multiple orders and don't seem to care at all.

Atmosphere: 1

Food: 1

Service: 1

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