Came to pick up an order as an Uber Eats driver and there was only one person preparing uber take out orders while there were 3 front counter employees standing around doing absolutely nothing. Why couldn't they prepare the rest of the order instead of having people wait idle for 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Frank Lin
got the order completely wrong and forgot the guac which costs extra
Atmosphere: 3
Food: 5
Service: 1
Kayla P
Adding to the bad reviews - my carne asada burrito with double carne, lettuce, fresh tomato salsa, white rice and cheese arrived as...... literally rice and sour cream smashed in a small wrap.
Stupid would be a compliment.
Atmosphere: 1
Food: 1
Service: 1
Arlene Candelaria
This place is disgusting wow is everything from the food to the dining room The juice container was dirty ! Food look bad all dry n empty! Never again
Jasmine Brown
Terrible service. There were 6 people working and none of them want to service us. Employees are touching money with the same gloves they use for food. They only fill your bowl half way because they are to lazy to refill the food trays. The food is dry and burnt. Don't waste your time coming here
Atmosphere: 1
Food: 1
Service: 1
saketh deva
Staff really don’t care about customers here They make people wait for long long hours They don’t even respond or care
Atmosphere: 1
Food: 1
Service: 1
Stephanie
Service here is absolutely beyond disgusting.... I was here 11/29 on a Saturday around 3:30 I walk in with the assumption everything was going to be ok ...so I walk in I ask for 2 bowls i stated that I was taking the order home .. as we get down to the toppings I asked can I please put my toppings on the side since I will be taking it home ...she stated that I have to be charged for each individual topping because I wanted to take it home so I was a bit taken back with that statement because how are you going to charge me something I already paid for because I want it on the side !? I'm standing there baffled so im in silence like what do I do she already made the bowl right so im still standing there she looks back at the person on the grill with an attitude he says just give it to her I replied sir im not trying to be rude or anything but you want to charge me what I already paid for so she gives me the side for just one bowl not 2 but 1...I ask her can I please speak to a manager she replies i am one so i stated that she needs to adjust her customer service skills as a manager. I sit in the parking lot for a second not even wanting the food anymore I did not go back inside and ask for a refund because I feel it was not going to be in my favor I am definitely entitled to a refund due to me not receiving what I actually paid for I then called 1800 Chipotle this store literally needs some adjustments I understand people go through things and im sorry for that but that did not give you the right to mistreat anyone horrible horrible. She had no name tag
Food: 1
Service: 1
Tina Tuozzoli
Place is filthy dirty.
Atmosphere: 1
Food: 2
Service: 3
christian satta
Been there a few times and had absolutely awful experience everytime, they are rude, take so long, and more literally the worst experiences I've ever had
Atmosphere: 1
Food: 2
Service: 1
JASON CALDWELL
Food and preparation not ready. Doors open for business is 1045, then you should be PREPARED to serve customers. FIRST IMPRESSION is below average
Been going to this chipotle since it open up & lately the customer service has been very horrible.
Gamalier Feliciano
Portion size is bad at this location.
Atmosphere: 2
Food: 3
Service: 3
NiueBelle
Came here to pick up food for my family but I forgot to ask for a side. I came in and asked if I could get a side of salsa and a nice man was helping me when the girl at the cash register started yelling at him loudly and telling he he was “annoying” and punching her hand. She then tried to charge me for the side which I have never had to pay for before. Horrible service and embarrassing attitudes!!!
Atmosphere: 1
Service: 1
Jaichand Ramsaroop
These people do not give enough protein. I paid for the double and it still wasn't enough. The regular has just a small spoon of chicken. Definitely not enough protein for the amount of carbs that they pack in the bowls. I will not be a returning customer. You guys suck!
Came to pick up an order as an Uber Eats driver and there was only one person preparing uber take out orders while there were 3 front counter employees standing around doing absolutely nothing. Why couldn't they prepare the rest of the order instead of having people wait idle for 30 minutes
Atmosphere: 1
Food: 1
Service: 1
got the order completely wrong and forgot the guac which costs extra
Atmosphere: 3
Food: 5
Service: 1
Adding to the bad reviews - my carne asada burrito with double carne, lettuce, fresh tomato salsa, white rice and cheese arrived as...... literally rice and sour cream smashed in a small wrap.
Stupid would be a compliment.
Atmosphere: 1
Food: 1
Service: 1
This place is disgusting wow is everything from the food to the dining room The juice container was dirty ! Food look bad all dry n empty! Never again
Terrible service. There were 6 people working and none of them want to service us. Employees are touching money with the same gloves they use for food. They only fill your bowl half way because they are to lazy to refill the food trays. The food is dry and burnt. Don't waste your time coming here
Atmosphere: 1
Food: 1
Service: 1
Staff really don’t care about customers here
They make people wait for long long hours
They don’t even respond or care
Atmosphere: 1
Food: 1
Service: 1
Service here is absolutely beyond disgusting.... I was here 11/29 on a Saturday around 3:30 I walk in with the assumption everything was going to be ok ...so I walk in I ask for 2 bowls i stated that I was taking the order home .. as we get down to the toppings I asked can I please put my toppings on the side since I will be taking it home ...she stated that I have to be charged for each individual topping because I wanted to take it home so I was a bit taken back with that statement because how are you going to charge me something I already paid for because I want it on the side !? I'm standing there baffled so im in silence like what do I do she already made the bowl right so im still standing there she looks back at the person on the grill with an attitude he says just give it to her I replied sir im not trying to be rude or anything but you want to charge me what I already paid for so she gives me the side for just one bowl not 2 but 1...I ask her can I please speak to a manager she replies i am one so i stated that she needs to adjust her customer service skills as a manager. I sit in the parking lot for a second not even wanting the food anymore I did not go back inside and ask for a refund because I feel it was not going to be in my favor I am definitely entitled to a refund due to me not receiving what I actually paid for I then called 1800 Chipotle this store literally needs some adjustments I understand people go through things and im sorry for that but that did not give you the right to mistreat anyone horrible horrible. She had no name tag
Food: 1
Service: 1
Place is filthy dirty.
Atmosphere: 1
Food: 2
Service: 3
Been there a few times and had absolutely awful experience everytime, they are rude, take so long, and more literally the worst experiences I've ever had
Atmosphere: 1
Food: 2
Service: 1
Food and preparation not ready. Doors open for business is 1045, then you should be PREPARED to serve customers. FIRST IMPRESSION is below average
Restaurantji Recommends
Was fresh and quick
Been going to this chipotle since it open up & lately the customer service has been very horrible.
Portion size is bad at this location.
Atmosphere: 2
Food: 3
Service: 3
Came here to pick up food for my family but I forgot to ask for a side. I came in and asked if I could get a side of salsa and a nice man was helping me when the girl at the cash register started yelling at him loudly and telling he he was “annoying” and punching her hand. She then tried to charge me for the side which I have never had to pay for before. Horrible service and embarrassing attitudes!!!
Atmosphere: 1
Service: 1
These people do not give enough protein. I paid for the double and it still wasn't enough. The regular has just a small spoon of chicken. Definitely not enough protein for the amount of carbs that they pack in the bowls. I will not be a returning customer. You guys suck!
Atmosphere: 1
Food: 1
Service: 1
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