I stopped by the BJ's in Torrington, because I needed some honey and cheese. This BJ's surprisingly wasn't that busy on two nights before Christmas. It was well stocked, but it took me some time to find everything I was looking for because the layout of this store is a bit different from the one in West Hartford. There was a very kind lady offering samples of corn and apple sauce, she was working at both stations simultaneously. Each time I passed by her she offered it to me again. I told her, I just had it, she said "that's ok, have another one!" I always thought the people who check for your BJ's membership card as you're walking in was the most ridiculous job, because you can't really do much without your card. On this occasion they didn't ask for my card. I was convinced it was in my purse. After my shopping cart was filled and I went to pay, I discovered I didn't have my card. Lucky it was in my car, so all time wasn't wasted. Their job to check for your card, actually has a purpose, holding you responsible that you know where your card is. BJ's is a Club Warehouse. Their membership is $55 annually. This is where I typically go to fill up my car with gas. Their gas prices are the best.
Cheryl Stevens
You all have a sexual predator working there. I’d never go near the store.
Gigi D.
STOP THE BULLYING Have lived behind BJ's for 20+ years. We bought our home & Bjs moved in 1 month later. I attended every city meeting, spoke to Bjs management was promised a stockade fence & dense shrubbery would be installed, as well as parking lot lights pointed away from our home & no deliveries between midnight-4a.Exactly NONE of that happened. Instead we are constantly dealing with noise & light pollution to the extent that we have been sleep deprived for over 20 yrs, called names by the 3rd shift crew, treated poorly by Managers. Posting the truth in a review is the only recourse we have.STOP THE BULLYING Put up the fence & turn the lights away!
Joe B.
Much less chaotic than the West Hartford location, and worth the drive even with a slightly less variety of some meats and food items. They have the gas filling station in the lot, and they share a space with the Dollar Store a, liquor store and a Dunkin' Donuts so you can really get most (if not all) your shopping done in one spot.
Karen Yanavich
Was told that they open at 9 but if your there by or at 8-830 they will let u in and they come out and say not opening til 9. Manager come out and says oh we’re gonna start that tomorrow. Shame on you saying that to a person with a disability. SHAME ON U!
Alexander Wang
This is the smallest BJ's in the all of BJ's. but it still has everything we need.
Kevin Curley
Customer service is non-existent at this location. My latest experience has caused me to switch my shopping to Costco. I was shopping on a Monday morning and only 1 employee operated register was open. Being the 4th customer waiting in line, I informed the floor manager that only 1 register was open. I was told that only 1 register operates before 11am and that I should go to self-checkout. It appears that the Torrington BJs management has set a goal to essentially force members to check out their own goods.
Kelly Graham
No deli, clothes, or version both. West Hartford on New Park Road is the best place I've been to.
Eddie Tatro
This location isn't exactly the best. If you want a full service deli and more items to chose from I suggest the Southington location!
I stopped by the BJ's in Torrington, because I needed some honey and cheese. This BJ's surprisingly wasn't that busy on two nights before Christmas. It was well stocked, but it took me some time to find everything I was looking for because the layout of this store is a bit different from the one in West Hartford. There was a very kind lady offering samples of corn and apple sauce, she was working at both stations simultaneously. Each time I passed by her she offered it to me again. I told her, I just had it, she said "that's ok, have another one!" I always thought the people who check for your BJ's membership card as you're walking in was the most ridiculous job, because you can't really do much without your card. On this occasion they didn't ask for my card. I was convinced it was in my purse. After my shopping cart was filled and I went to pay, I discovered I didn't have my card. Lucky it was in my car, so all time wasn't wasted. Their job to check for your card, actually has a purpose, holding you responsible that you know where your card is. BJ's is a Club Warehouse. Their membership is $55 annually. This is where I typically go to fill up my car with gas. Their gas prices are the best.
You all have a sexual predator working there. I’d never go near the store.
STOP THE BULLYING Have lived behind BJ's for 20+ years. We bought our home & Bjs moved in 1 month later. I attended every city meeting, spoke to Bjs management was promised a stockade fence & dense shrubbery would be installed, as well as parking lot lights pointed away from our home & no deliveries between midnight-4a.Exactly NONE of that happened. Instead we are constantly dealing with noise & light pollution to the extent that we have been sleep deprived for over 20 yrs, called names by the 3rd shift crew, treated poorly by Managers. Posting the truth in a review is the only recourse we have.STOP THE BULLYING Put up the fence & turn the lights away!
Much less chaotic than the West Hartford location, and worth the drive even with a slightly less variety of some meats and food items. They have the gas filling station in the lot, and they share a space with the Dollar Store a, liquor store and a Dunkin' Donuts so you can really get most (if not all) your shopping done in one spot.
Was told that they open at 9 but if your there by or at 8-830 they will let u in and they come out and say not opening til 9. Manager come out and says oh we’re gonna start that tomorrow. Shame on you saying that to a person with a disability. SHAME ON U!
This is the smallest BJ's in the all of BJ's. but it still has everything we need.
Customer service is non-existent at this location. My latest experience has caused me to switch my shopping to Costco. I was shopping on a Monday morning and only 1 employee operated register was open. Being the 4th customer waiting in line, I informed the floor manager that only 1 register was open. I was told that only 1 register operates before 11am and that I should go to self-checkout. It appears that the Torrington BJs management has set a goal to essentially force members to check out their own goods.
No deli, clothes, or version both. West Hartford on New Park Road is the best place I've been to.
This location isn't exactly the best. If you want a full service deli and more items to chose from I suggest the Southington location!
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