So I had to call the restaurant bc I was having difficulty with the website.The operator was incredibly impatient, he was ready to hang up and I had to yell wait, wait so I could pay by CC.Why is it so difficult to order takeout nowadays?A simple phone call to the restaurant should not be this frustrating.I hope the food isn’t as bad as the ordering process.
Karene Krause
I’ve been craving good Chinese food but, found Great Chinese food! Thank you!
Tyb xahj
I walked in feeling a watering scent snatch me out of the air and pulled me to my table, never have i experienced such amazing
Atmosphere: 5
Food: 5
Service: 5
alicia Chrzanowski
The food was good but when I got it it was cold because the driver was
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Crab Rangoon
Hilary Poole
For years this has been our go-to place for delivery. Now they never get the order right, and the worst part is, if you call about it, they laugh at you. They do NOT care about their customers, not even a little. There are lots of other delivery places around. If you want to receive the food you pay for, go anywhere else.
Food: 2
Service: 1
Kent McLaughlin
Food is excellent! Our new favorite Chinese takeout.
Atmosphere: 5
Food: 5
Service: 5
Joe Sarducci
Excellent food at great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef w Mixed Vegetable
Faith K
In the order to retain their customer base, I strongly suggest that this business prioritize the improvement of their customer service. Regrettably, my recent experience was unsatisfactory, and as a result, I will not be patronizing this establishment in the near future.
Atmosphere: 1
Food: 3
Service: 1
Kit N.
Only thing that was good was the donuts.Dont waste your time or money. Order from Hong Kong Star or Moon Star.
Favorite place in Torrington to get Chinese food. Always good and prices reasonable.
Food: 5
Sapphire Riddick
I got hunny chicken, the breading was so soggy and mushy. It didn't taste like hunny or even smell like hunny. Crab ragoons were dry and barely had any filling. Low mein was the only thing half way decent and eggroll. I tried.
Jeffrey Arnold
Since the pandemic this place like many still has no eat In space set up. Food was good but like everything else a bit pricey.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pork Fried Rice, Crab Rangoon
Liz M.
Horrible customer service. Heads up the charge $1 for 3 soy sauce packages. Will never go there again. Extremely rude.
Kevin Joseph
Great food same old dim lighted experience inside but to be expected we are not going for the atmosphere...
So I had to call the restaurant bc I was having difficulty with the website.The operator was incredibly impatient, he was ready to hang up and I had to yell wait, wait so I could pay by CC.Why is it so difficult to order takeout nowadays?A simple phone call to the restaurant should not be this frustrating.I hope the food isn’t as bad as the ordering process.
I’ve been craving good Chinese food but, found Great Chinese food! Thank you!
I walked in feeling a watering scent snatch me out of the air and pulled me to my table, never have i experienced such amazing
Atmosphere: 5
Food: 5
Service: 5
The food was good but when I got it it was cold because the driver was
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Crab Rangoon
For years this has been our go-to place for delivery. Now they never get the order right, and the worst part is, if you call about it, they laugh at you. They do NOT care about their customers, not even a little. There are lots of other delivery places around. If you want to receive the food you pay for, go anywhere else.
Food: 2
Service: 1
Food is excellent! Our new favorite Chinese takeout.
Atmosphere: 5
Food: 5
Service: 5
Excellent food at great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef w Mixed Vegetable
In the order to retain their customer base, I strongly suggest that this business prioritize the improvement of their customer service. Regrettably, my recent experience was unsatisfactory, and as a result, I will not be patronizing this establishment in the near future.
Atmosphere: 1
Food: 3
Service: 1
Only thing that was good was the donuts.Dont waste your time or money. Order from Hong Kong Star or Moon Star.
Delivery. Food was ok.
Restaurantji Recommends
Favorite place in Torrington to get Chinese food. Always good and prices reasonable.
Food: 5
I got hunny chicken, the breading was so soggy and mushy. It didn't taste like hunny or even smell like hunny. Crab ragoons were dry and barely had any filling. Low mein was the only thing half way decent and eggroll. I tried.
Since the pandemic this place like many still has no eat In space set up. Food was good but like everything else a bit pricey.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pork Fried Rice, Crab Rangoon
Horrible customer service. Heads up the charge $1 for 3 soy sauce packages. Will never go there again. Extremely rude.
Great food same old dim lighted experience inside but to be expected we are not going for the atmosphere...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Rice