Dunkin'

93 Meriden Rd, Waterbury
(203) 757-8089

Recent Reviews

Josef Becher

I never, ever go to Dunkin, i have better respect for my health than yo eat fast food regularly. But was in a pinch on my way to work, and stopped for a fast breakfast sandwich. Ordered a sausage e&c on a bagel.. was asked if i wanted anything else, and responded no. Then she preceeded to upsell me on a drink,...nope all set, then an upsell attempt on a donut, again, nope im all set thanks.. she reiterated my oreder then i pulled up and paid. By the time i was already back on road i noticed it wasnt sausage, and too late to turn around. You had one job, one order, only person in line... so worried about upselling me multiple times after knowing my order was complete, that she screwed up the ONE and only thing I ordered. Way to go girl! ?Thank you for reminding me why i only support local, family owned business that pay attention to detail, and know my order before i walk in ...

Amiya Grant

When I got to the windows, immediately was handed the wrong order, it was taken back with an attitude, I said thank you and not one response was said to me, customer service was horrible with this girl, they got 2/3 of my orders wrong and even then I didn’t have an attitude yet one was reciprocated to me.

Food: 1

Service: 1

Crystal Clear

They don’t make things right at all. They need to retrain or something.

Atmosphere: 1

Food: 1

Service: 1

Dark Angel

I went in the morning and I said I my order but they messed it up so I went back and they didn't even fix it the person I was talking to said it's not their

Atmosphere: 2

Food: 4

Service: 1

Matthew Seroczynski

I had to wait 20 minutes for a drive thru order. Horrible service

Raul GONZALEZ

The best am solution...of oh my running late..just a minute will be worth the calm.

Dion Gaming

Colatta taste like water. Wake up wrap bacon pretty ok, the one at Home Depot is better.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Wake

Alissa

I’ve gone here at other times and gotten wraps made better than this but apparently the Sunday employees couldn’t care less about serving food that’s not burnt.

Awilda Medina

Worst Dunkin Donut I even been into! Horrible service!! I been there twice and twice they were rude! Wrong order! I asked for 2 decaf and I get 2 original! Both of the sandwiches were cold and tasted old!! I won’t recommend this place! Not even to my worse enemy!

Gabriela Cruz

Bad service! Food smashed up and my bacon egg and cheese serving cold and put without care bad service

Nalinda Sanjaya

I suggest them to wear a hair net or something. Specially the sandwich station.

Dani Vee

It is very gloomy there. The girl behind the counter that was training a new person was very rude to him. She was very bossy. Instead of showing him what to do she was just telling him and watching to see if he made any mistakes. He made my coffee well, but I feel sorry if he has to work around that energy.

Atmosphere: 1

Service: 1

Raul P

Best D&D I've ever been too. The team here always has a smile in the morning. They always make me laugh when I walk in and treat me with respect and ask if my order is too my liking.The staff always remembers my order, even though I switch it up. They all deserve raises and I'm there in the Mornings before 930am, and look forward to there great customer service.Dietary restrictions: Lactose

Recommended dishes: Bacon Egg and Cheese

Nish R

Worst Dunkin’ Donuts ever .. they all rude and nasty ?

Raul Pereles

Best D&D I've ever been too. The team here always has a smile in the morning. They always make me laugh when I walk in and treat me with respect and ask if my order is too my liking.The staff always remembers my order, even though I switch it up. They all deserve raises and I'm there in the Mornings before 930am, and look forward to there great customer service.Dietary restrictions: Lactose

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