There was a dude with a nappy Afro, pimples, and glasses, idk if he was a manager or something but he was in a rush to take my order and didn’t get ts right. He shouldn’t work for fast food if he got a nasty attitude.
Atmosphere: 2
Food: 4
Service: 1
RELATIONSHIPS AS A WHOLE
As a lover of Dunkin I find it disgusting to hear that they do not plan to give there employees the minimum wage increase and that is pure cruelty to the amount of work these employees do in a day with no breaks. We the customer have a voice the employees feel they don't Dunkin needs to be more appreciative of there employees and I pray they do better by them.
Donielle “Blessed-Blessed” Lorde
The staff is always friendly and courteous. The store is always clean.
Atmosphere: 5
Food: 5
Service: 5
iris medina
I go to this location every morning for the past 3 years, the staff is amazing and call me by my name and know my puppies that most times come with me. Even when I place my order they remind me if I forget to ask for something I usually do, today Liz couldn’t understand my coffee order, transfer me to someone else without letting me know I had to repeat my order after saying it to her 4 times. I always order strawberry jelly for my hash brown orders and never get charge for which I wouldn’t mind to pay but when she charge me for it today I asked her why and she said is always charge I told her no is not and she said in a very rude tone what? You wanted or not and I said yes I want it but I never pay for it in 3 years can you call the manager. She than said we don’t have a manager and I said than who told you that you had to charge me for it as she had told me that on the drive thru speaker, she said no one I made the decision and I said ok can you find out with someone else. She called on her cell Edison’s the regional manager and asked me again what you want to do my manager said to charge you and both times I was explaining to her she walked away from window and left me talking to myself and when she came back I told her she had a nasty attitude and she rolled her eyes and said I have a line what you want and I did it mind paying but if she would of told me there’s an additional cost sorry for the misunderstanding and direct me to ask management next time I was back it would of been different than the way she addressed to me very disrespectful and leave a customer talking by her self when I wasn’t using profanity or any attitude was very rude will not be coming back after 3 years of loyalty to this Dunkin cause f situation with this employee is not addressed CUSTOMER SERVICE IS A PLUS, customers like me keep your business going and staff like Liz break great business relations.
doreen rogers
I love this store I go everyday they know just how to make my chai latte and the service is great always clean the bathroom is always clean
Parking: East Main Street Waterbury Connecticut 06705-2720
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Amaya Brown
Ordered sausage egg and chz and got a sandwich with just egg and cheese. no sausage whatsoever. It even says the name of the sandwich on the ticket so how do you miss the main part of the sandwich. ??♀️
If you don't rate this five stars or don't see the amazing customer service they provide You are insane and need to have a psychiatric evaluation immediately.
Parking: Roughly 20 spots
Kid-friendliness: I would say it's kid-friendly because they sell donuts. I don't know any kids and doesn't like donuts.
Wheelchair accessibility: Yes it has wheelchair accessibility and handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Donuts
Omkar Damle
Horrible staff attitude. Gave me 2 chai's instead of 3. When i asked for another one i was served one but with a horrible attitude.
There was a dude with a nappy Afro, pimples, and glasses, idk if he was a manager or something but he was in a rush to take my order and didn’t get ts right. He shouldn’t work for fast food if he got a nasty attitude.
Atmosphere: 2
Food: 4
Service: 1
As a lover of Dunkin I find it disgusting to hear that they do not plan to give there employees the minimum wage increase and that is pure cruelty to the amount of work these employees do in a day with no breaks. We the customer have a voice the employees feel they don't Dunkin needs to be more appreciative of there employees and I pray they do better by them.
The staff is always friendly and courteous. The store is always clean.
Atmosphere: 5
Food: 5
Service: 5
I go to this location every morning for the past 3 years, the staff is amazing and call me by my name and know my puppies that most times come with me. Even when I place my order they remind me if I forget to ask for something I usually do, today Liz couldn’t understand my coffee order, transfer me to someone else without letting me know I had to repeat my order after saying it to her 4 times. I always order strawberry jelly for my hash brown orders and never get charge for which I wouldn’t mind to pay but when she charge me for it today I asked her why and she said is always charge I told her no is not and she said in a very rude tone what? You wanted or not and I said yes I want it but I never pay for it in 3 years can you call the manager. She than said we don’t have a manager and I said than who told you that you had to charge me for it as she had told me that on the drive thru speaker, she said no one I made the decision and I said ok can you find out with someone else. She called on her cell Edison’s the regional manager and asked me again what you want to do my manager said to charge you and both times I was explaining to her she walked away from window and left me talking to myself and when she came back I told her she had a nasty attitude and she rolled her eyes and said I have a line what you want and I did it mind paying but if she would of told me there’s an additional cost sorry for the misunderstanding and direct me to ask management next time I was back it would of been different than the way she addressed to me very disrespectful and leave a customer talking by her self when I wasn’t using profanity or any attitude was very rude will not be coming back after 3 years of loyalty to this Dunkin cause f situation with this employee is not addressed CUSTOMER SERVICE IS A PLUS, customers like me keep your business going and staff like Liz break great business relations.
I love this store I go everyday they know just how to make my chai latte and the service is great always clean the bathroom is always clean
Parking: East Main Street Waterbury Connecticut 06705-2720
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Ordered sausage egg and chz and got a sandwich with just egg and cheese. no sausage whatsoever. It even says the name of the sandwich on the ticket so how do you miss the main part of the sandwich. ??♀️
Food: 1
COFFEE
Kid-friendliness: Yup
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Bacon Egg and Cheese
Great food and beverage but horrible and rude staff.
Worst service i ever had at
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Muffins
Service smiling faces everything about Dunkin is trueI run on Dunkin love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Muffins
Restaurantji Recommends
Slow and rude food undervcooked
Atmosphere: 1
Food: 1
Service: 1
If you don't rate this five stars or don't see the amazing customer service they provide You are insane and need to have a psychiatric evaluation immediately.
Parking: Roughly 20 spots
Kid-friendliness: I would say it's kid-friendly because they sell donuts. I don't know any kids and doesn't like donuts.
Wheelchair accessibility: Yes it has wheelchair accessibility and handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Donuts
Horrible staff attitude. Gave me 2 chai's instead of 3. When i asked for another one i was served one but with a horrible attitude.
Atmosphere: 1
Food: 4
Service: 1
Easy drive thru order and go.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
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