Dunkin'

2536 Albany Ave, West Hartford
(860) 232-8849

Recent Reviews

Steven M. Perrone Jr.

I'm not usually one to leave negative reviews, and generally only do after a few bad experiences.Every time I have come into this Dunkin, the dining room is uncleaned, and the staff takes a very long time to get the orders ready.I have placed a mobile order 10 or more minutes before, and still waited over 15 minutes in the store.Something needs to change either about the staffing or the training, but since it will be quicker for me to go out of my way to a different Dunkin, that will be what I do from now on, unfortunately.

Atmosphere: 1

Food: 3

Service: 1

Sahirah Boyd

I really wanted to like this Dunkin as it's close to my job. This is the second time I ordered decaffeinated iced coffee and I've been given caffeinated. I am unable to have caffeinated coffee and while I'm aware Dunkins decaf has some caffeine ita still only SOME. The workers don't pay attention and as a result I am left with a racing heart. I'm pretty annoyed and will just leave them off.

Atmosphere: 1

Food: 1

Service: 1

Shelly West

I was charged full price and had tipped them- they did not mention they were out of bacon for my bacon/tater tots- I had to come back after leaving to ask if they had bacon and they said they were “all out”- as the guy is in the process of laying strips of bacon on food to be cooked directly in front of me. It was served in a gross cup with dried cheesy fingerprints all around the the side. Annoyed and grossed out.

Allen McMahon

I saw the guy at the register pick his nose. I called him and and told him he needs to wash his hands. He told me I need to wash my mouth.

Atmosphere: 1

Food: 1

Service: 1

Angelina W.

I can't even begin to explain!! I can't eat meat and I watched bacon fall onto my sandwich and she packed it anyways!!! I waited for around 5 minutes in line without even a greeting and ended up having to throw my sandwich away super disgusted, I NEVER WRITE REVIEWS but this is ridiculous

Faustaud Shatterstone

They need tech support. Equipment problems out of the local management's control.

Atmosphere: 3

Food: 5

Service: 5

Briella L.

Honestly a great dunkin, The staff is always so nice and the girls who work there are so welcoming. They make my drink amazingly and the same every time. (surprisingly difficult to find a dunkin that can do that)

shaan n

Great staff, great service, great way to start the day

Suparna Banerjee

Very quick service. One time the manager also gave me free donuts bcz she wanted to! Always nice to drop by!

Amy Johnson

Friendly staff, good coffee and food items are fresh and/or made to order.

Adolfo Chacon

Getting food ready was fast and place is clean.

Casandra Smith

The worst experience I've had with a Dunkin donuts this far.

valerie murphy

It was great

dawn tyson

Unpleasant experience n terrible coolata. One staff was nice hence the star. The other needs training n not play w her hair while handling food n drinks especially during covid.

Desmond Leitz

Great staff, they gave me a free donut on my birthday!

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