Starbucks

I finished my iced chai latte only to discover a long strand of hair in my cup 😖☹️ I enjoyed my drink up to that point.

Every time I come here they make my matcha wrong.. I guess the baristas aren’t as experienced.. I literally have to settle for the matcha they give me because no matter how many times I send it back it’s still wrong! This location is the closet to me but I go to the downtown location instead because I can’t stand my drink being wrong! & one time there was hair in my drink😫 a long piece of hair smh.

Dirty, the servers were backed up, but couldn’t move any slower. Probably the worst Starbucks I’ve ever been to. Even the coffee was awful not that it’s ever very good

Atmosphere: 1

Food: 2

Service: 1

Staff is amazing and so is the service. Hands down my favorite Starbucks!!

Atmosphere: 5

Food: 5

Service: 5

Horrible customer service 10 min to get acknowledged 20 min wait for your beverage

Atmosphere: 1

Food: 2

Service: 1

My coffee spot

Atmosphere: 5

Food: 5

Service: 5

The slowest Starbucks I’ve ever visited. Sadly it’s the only one near my house. Even placing order ahead of time it’s still not ready and you’ll be waiting. Youll be in drive thru line for 15 plus minutes then get to the window and workers are clicked up laughing and talking. Then receive your order and it’s made incorrectly but who’s got time to wait another 20 mins it’s ridiculous. Very unprofessional if I could rate no stars I would.

Always out of items. Long waits, which is weird because fully staffed. Rude customers.

Atmosphere: 4

Food: 4

Service: 4

World's slowest Starbucks. Expect waiting 15 mins in a drive thru with 2 cars ahead of you for your coffee everytime.

Service: 1

Hopefully they never mess up your drink b/c if you even go back in for a comp or a redo you will get the BIGGEST attitude from one of their workers who shouldn’t even be running the take away window!! I will never go back to this location!!

Atmosphere: 3

Food: 2

Service: 1

I wanted to celebrate my birthday with a free meal or drink and the environment is clean however, the cashier, 20 or 21 years old, and he had a mustache had a nasty, rude, pretentious attitude all because I wanted it and he had to change my free order in the system. His name starts with an A, he does not have to be snobbish about my contemplation of a free drink because my account was new but he did have to provide respect as a former customer new to the area. Apparently he spends more time on his phone on Grindr which could be why orders were moving slowly, rather than learning to diversify his customer service. I am coming in to receive my free drink for my birthday at a better location.

Very disappointed to find out they were sold out on hot coffee,iced coffee and cold brew very odd. Meanwhile I also noticed they were at least 10 people besides myself in the store, there were 4 workers I noticed a tall male with glasses doing all the work, another female clocking out instead of helping with the line then clocking out, and the other two were on drive through. The gentleman was very helpful with my order and kept communication all through out. The atmosphere was also in disarray. Unfortunately I will not be returning to this location. Thank you to the gentleman for giving me at least a minimal good experience.

I would like to acknowledge the wonderful assistant manager (Taylor) at this location. She was extremely courteous and helpful in assisting us to look for an item thay we thought we had lost at this location. It turns out that we found it elsewhere, but she was so pleasant that it left my wife and I feeling thankful for her diligence and kindness.

By reading some of the other reviews, I can see that poor customer service and bad attitudes is a theme at this Starbucks. It was one of those times where it’s not really what was said, but more so how it was said. Sounded like the lady at the drive thru didn’t want to be there today. Then you say something and are left wondering if there was anything done to your drink.

Waited in store for 15 minutes after ordering with no other customers before or behind us, two workers sipping on drinks while one fulfilled drive thru orders on her own. Also multiple machines dirty with liquids left out. As a former employee my daughter knows what standards are expected and unfortunately this location left a lot to be desired.