Please shut this place down. Literally no assistance…
dolo b
Horrible service..very dismissive..rude..just bad all bad.i couldn't even get a donut ??
Cheryl Goremusandu
Very poor customer service. As lady called Miaza was very nasty. There’s no management after 6pm according to her. Forget asking for baskin Robbins the lady said it’s not a baskin robbin even though the website states that. Mind you she is not a manager. I drove 30 mins bc it said 24 hrs drive thru and have never experienced this from a baskin Robbins so if you would like late night snacks please do yourself a favor and go to the baskin Robbins in Hyatsville. They have great customer service there.
Carla Hicks
Not open 24 hours!!! Wasted Lyft to get there. It’s in a gas station
Jon-Alan Carlton
The employee didn't speak English very well, and got out soft serve order wrong. Then lied and told us "it was the last one" as if the machine broke on our order....do better! Definitely my last time going there
Candace Armstead
They were lazy. They switched the flavor of my order. When I asked them to correct it, they told me they were out of soft serve icecream. I feel like it was an excuse...that they just didn't want to fix my order. Overall poor service.
Mike Clarke
Don't even come tomorrow this place if you want ice-cream... All they have is soft serve. It shouldn't even be call a Baskin Robbins!
Lerma Scott
Summer day and I wanted something sweet and cold. So cam to BR. And found that they now have an attitude. If you are having a bad day, maybe don't come to work today.
Felecia Jones
Just left there they had no hard ice cream no toppings. The 1 star is being nice...
Lisa Hardy
The visit was okay... the only thing was they didn't have banana splits
Not a good selection. Drove 7 miles to only have a very limited selection. If you are looking for an ice cream sunday you won't get it here. No selection of ice cream. They use one machine to make only shakes with. That is not a baskin Robins. You are better off getting that ice cream fix from a grocery store compared to this location.
Nicole Carter
Baskin robins is not open 24 hr. Only the Dunkin Donuts part is. I waisted a trip
Christina S
NOT open 24 hours. It's also a BR express, not an actual Baskin Robbins. Was told they closed at 9pm, after driving way out of the way.
John Snow
This location is a BP GAS STATION! Date Stamp: 10/29/2016
Please shut this place down. Literally no assistance…
Horrible service..very dismissive..rude..just bad all bad.i couldn't even get a donut ??
Very poor customer service. As lady called Miaza was very nasty. There’s no management after 6pm according to her. Forget asking for baskin Robbins the lady said it’s not a baskin robbin even though the website states that. Mind you she is not a manager. I drove 30 mins bc it said 24 hrs drive thru and have never experienced this from a baskin Robbins so if you would like late night snacks please do yourself a favor and go to the baskin Robbins in Hyatsville. They have great customer service there.
Not open 24 hours!!! Wasted Lyft to get there. It’s in a gas station
The employee didn't speak English very well, and got out soft serve order wrong. Then lied and told us "it was the last one" as if the machine broke on our order....do better! Definitely my last time going there
They were lazy. They switched the flavor of my order. When I asked them to correct it, they told me they were out of soft serve icecream. I feel like it was an excuse...that they just didn't want to fix my order. Overall poor service.
Don't even come tomorrow this place if you want ice-cream... All they have is soft serve. It shouldn't even be call a Baskin Robbins!
Summer day and I wanted something sweet and cold. So cam to BR. And found that they now have an attitude. If you are having a bad day, maybe don't come to work today.
Just left there they had no hard ice cream no toppings. The 1 star is being nice...
The visit was okay... the only thing was they didn't have banana splits
Restaurantji Recommends
This always doesn't have the stuff on the menu.
Not a good selection. Drove 7 miles to only have a very limited selection. If you are looking for an ice cream sunday you won't get it here. No selection of ice cream. They use one machine to make only shakes with. That is not a baskin Robins. You are better off getting that ice cream fix from a grocery store compared to this location.
Baskin robins is not open 24 hr. Only the Dunkin Donuts part is. I waisted a trip
NOT open 24 hours. It's also a BR express, not an actual Baskin Robbins. Was told they closed at 9pm, after driving way out of the way.
This location is a BP GAS STATION! Date Stamp: 10/29/2016
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