BetMGM Sportsbook at Nationals Park

walked into place a bet 3 something today . Black lady at the front asked for my ID very disrespectful, questioning if my ID is fake or not

Atmosphere: 3

Service: 1

Had a great experience. The staff was helpful as my partner, Rufus, and I have never bet in person before and needed help. We got our bets placed with the staff's help and then walked right into the Nats game and our lizzles kept winning all night.
Will definitely go back before or after our next Nats game.

Atmosphere: 5

Food: 5

Service: 5

Want to come to the worst sportsbook this side of the Mississippi? This is your place!

Step right up to MGM Bet at Nationals Park, where dreams go to die and customer service is a long-forgotten myth. We walked in to find not a single soul in the place, and after two minutes, we figured out why. The ticket writer? “On break.” The rest of the staff? Disgruntled, disinterested, and entirely unhelpful. One employee behind the bar looked like he’d rather walk into oncoming traffic than answer a question.

To that same employee, we asked if we could exit through a door and were treated to a condescending gem: “You can… if it says exit, you can exit.” Wow. Thank you, Socrates. I hope your pillow is warm tonight. We didn’t even place a bet.

To top it off, the machines didn’t even allow parlays, literally the most basic function of any sportsbook. The entire experience was so unbelievably bad I thought I was being pranked. I will gladly take my business to the DraftKings app, where I won’t be belittled.

Do yourself a favor and avoid this dump. I’ll be telling people to steer clear of this place for the rest of my life.

Atmosphere: 1

Service: 1

Meh. I dunno. I have found the greatest success and ability to keep my bucks by
... oh what do the kids call it? Oh yeah! I don't bet on baseball. Or other sports. It just works for me.

Atmosphere: 2

Food: 4

Service: 5

Had a great time watching the game! Will be coming back soon!

Atmosphere: 5

Food: 5

Service: 5

Great place! First time there. Staff and management was very helpful and friendly! Definitely will go again!

Atmosphere: 5

Food: 5

Service: 5

This was our second time there and everybody was friendly and helpful!

The Braves game was rained out so we explored the Navy Yard area. The staff at the sportsbook were friendly and helpful. We will be coming back tonight.

Atmosphere: 5

Food: 5

Service: 5

I have been coming down to Bet MGM at Nat's Park for some years now. They are always very helpful. One man who I have seen there for a few years I think his name is Jason or might be Jayson is very helpful and patient with me as I am not exactly the best at doing betting on my cell phone. He has done a great job for me in getting what I need to get done.

Atmosphere: 5

Service: 5

If you win, they make a “business decision” to no longer take your bets. They only want suckers who will lose

The pit boss spent the time to find money I had left in one of the machines three days prior to the fact. Love these guys. Very reputable!

Atmosphere: 5

Service: 5

We were there on a Wednesday night and had a great time. They asked us what games we wanted to watch and showed us how to bet on the machines. Very friendly atmosphere

Atmosphere: 5

Food: 5

Service: 5

Time when you walk in the door you feel lots of love you will have a great time here and also the bartenders are very nice

Great atmosphere and location. Not a lot of markets in house vs Online and some food options would be nice.

Atmosphere: 5

Food: 1

Service: 5

If I could give a 0 star rating, I would. The service was terrible and everyone who worked there were on their phones. Walked in and had no idea what to do/how to work the machines and no one was attentive. My girl asked the front desk person was the same way in how you exit and the hostess was acting super arrogant. Maybe woke up on the wrong side of the bed? Do NOT go here if you want to have a good time.

Atmosphere: 1

Food: 1

Service: 1