Chick-fil-A

Name: Chick-fil-A
Address: 4505 Wisconsin Ave NW, Washington, DC, 20016, US
Telephone: (202) 844-6802
Price range: $
Rating: 2.6

$ • Fast Food, Chicken Shop, Salad

Hours:
4505 Wisconsin Ave NW, Washington
(202) 844-6802

Menu Order Online

About Chick-fil-A

Chick-fil-A is a popular restaurant for food lovers. The management is excellent, and the staff is kind and hardworking. The food is cooked perfectly, especially the fries and chicken. The downtown location might be a bit chaotic, but the dining room is pleasant. Some customers wish for bigger pickles on their sandwiches. Using the Chick-fil-A app for rewards is highly recommended for a more rewarding experience.

While the quality of the food remains good, the location can sometimes be low on the scale by Chick-fil-A standards, with occasional mistakes like forgetting hash browns. There are only street parking options, which can be inconvenient. Customer service experiences vary; one customer described a rude encounter at the pick-up window, feeling that some staff members need retraining.

However, staff members like Ruth have made positive impressions by being professional, friendly, and efficient. Her efforts have improved the overall experience at this location, and she should be recognized for her excellent service. Overall, the restaurant offers good food and a pleasant dining environment, though some improvements in customer care could enhance the experience further.