Chick-Fil-A - 1401 Maryland Ave NE

Chicken, Fast Food

1401 Maryland Ave NE, Washington
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Reviews for Chick-fil-A

Worst customer service ever. Myself and several of my friends came and had a large order and they got nothing right they gave us stuff we didn’t even order and when we told them the cashier was so unprofessional, unpleasant and rude. After several attempts they still didn’t get it right. This is the third time I’ve been there and the service is absolutely appalling. Management needs to do a better job of screening employees and train them on customer service at the very...read full review
I’m only taking responsibility for the fact that I didn’t check the bag before pulling off. After realizing that my order was wrong, I immediately contacted them and was assured that I could come in the next day to either receive some type of complementary item or refund. When I actually did go in, a different worker Susanna spoke to me with such a disrespectful, undermining tone, that turned me off completely from even coming back to this franchise. Typically, this company...read full review
Always satisfied at this location (taste wise.) I've been going here on and off ever since they opened. I kinda miss when they were Checkers but every time I go here I always get the food I order. Sadly this doesn't always happen in a timely fashion. There have been times that I had waited in line for a long while just for a milkshake. And there was a time that an employee had accidentally destroyed my cupholder. There was also a time that they messed up my shake, yet I still...read full review

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