Chick-fil-A in Washington

“You can never go wrong with chick fil a, but it’s not everyday that you go with a group of 11 people to order. That was me with my family and really want to thank the staff for being so patient. I specially want to thank Jahmya who was the one that took our really long order for her patience and courtesy. She was super nice even when we had to change a few things and had like 20 people waiting to order behind us lol Thanks again to the whole staff for making us have a great experience!!!“

“I really enjoy stopping by here whenever I am looking for a quick and reliable meal that I know will taste good. The chicken sandwich is always cooked perfectly with that nice crunch, and the waffle fries are honestly some of my favorite fast-food sides. The service is usually incredibly fast and polite, even when the drive-thru line is wrapping around the building. It is a solid choice for a fast lunch, and I almost always leave happy with my meal.“

“Good portion size. it's a convenient concept if you need to eat with a group of friends with different preferences and restrictions. The place was a bit untidy after a seemingly busy day, but that's the only downside. I appreciate the outdoor seating and a spacious, clean bathroom.“

“I want to commend Louis and Jordan for their excellent customer service. They’re always pleasant, and not just to me, but to other patrons. Even during peak hours, they’ve demonstrated their ability to work well under pressure and without the attitudes that other team members give.

I’m only giving 5-stars so Louis and Jordan get the credit they deserve, but overall this location earned a 1-star from my experiences.“

“I really like this place. The food is fresh and the potatoes have a unique flavor. I love Polynesian sauce. Everything is very rich.
The service is fast, even if you see a line to take your food in the car it won't take too long waiting, this moves quickly and you can enjoy some good real Nuggets or whatever you want.“

“The only thing I was a little bit taken aback by was finding a way into the building where Chick-fil-A is located.. It was the 4th of July holiday weekend and not many spots were open. Even Chick-fil-A closed early. I headed over from Georgetown University Hospital. The main doors were locked. Ugh. Anyway, all was well after I made my way into the building! I was happy Chick-fil-A was open, as the grab-and-go, options just weren't cutting it.“

“You have to manage your expectations for Union Station in general. I wish it was more obvious that this location was an express with different menu options. With that said Ms. Debbie is a breath of fresh air. A “Welcome”, “Good Morning” and a smiling face really go a long way and after an early morning hour plus commute in to DC, her warmth is very refreshing and appreciated. She also made sure everything was running smoothly behind her and in the kitchen all while being on a register.“

“Did some errands and stopped to eat something to eat. When we walked in there was no one in line but people waiting on their food. Got in line to order and there was a trainee who took out order and he was very good. Then it started to get busy and a long line started to form. Ky took charge and communicated very well with her team. She did all with a calm demeanor and a smile on her face. When it came time to get get our food my husband accidentally knocked over his drink. Ky came to our rescue. Assured us that everything was fine and made sure we were OK. My husband felt really bad about spilling his drink that he offered to clean up but Ky reassured him and told him it was OK. Even though it got busy that kind smile never left her face.“

“I just want to make a review because I ordered from the late last night someone picked it up my food was cold I called and the replaced it hassle free and gave me a choice of something else on them. No place is perfect but to fix the mistake and not have to fight with someone to do so is high customer service thanks for y’all great service and it’s very rare for my food not to be fresh so I’m blame it on being almost 10 at closing💜“

“Visiting from out of state and the place was super busy. There is NO inside eating. The to-go orders delivery people have the tendency to block the drive way from drive-thru and they don't care neither.does the location. My order was missing 2 items, but I was already home to complaint. This place is NOT a good representation of what Chick Fil A stands for. 😕“