Recommended dishes: Chips & Tomatillo-Red Chili Salsa, Chips & Guacamole
Bella Adoni
I like Chipotle food and I visit the place frequently. This particular store is clean, and the customer service team is friendly. If you crave healthy food, I recommend visiting.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Lindsay Bruce
Worst experience I have ever had at Chipotle. Out of chicken, steak, black beans. Waited 10 mins due to the people working on door dash items first. Also, they refused to make a quesadilla and told me to order it online.Entire restaurant is dirty. My 12 yr old had to clean a table just for us to sit down.This was at 7:20 pm on a Wed.Extremely disappointed
Atmosphere: 1
Food: 1
Service: 1
Valerie Lopez
The girl working was rude, no customer service skills and the dine in area was a mess. I've never been to a Chipotle and had such a horrible experience. I ordered online for pick up and my chips were missing when I got there. I asked about them and was told they are out. I asked if I was going to get my money refunded (since I paid for them) her answer was "no we're out, there's nothing I can do about it." I told her that wasn't right and she laughed. Had I not looked I wouldn't have been told they didn't have them, there's wasn't an offer to compensate for what was paid for. The we walk back to the hotel to find that the meals weren't made correctly either missing the guacamole, sour cream and cheese on top of the chips. I get things happen but her attitude, lack of communication and poor customer service skills show she definitely doesn't need to be in customer service. ?
Atmosphere: 1
Food: 2
Service: 1
Anton Eiss
I’m not from this area and for this chipotle to have such a low rating I’m surprised the 2 young men working the food station and the young lady working the register was very nice and thorough the lady in front of me in line was very demanding and rude though definitely a lack of home training great staff
Atmosphere: 3
Food: 5
Service: 5
Bill S
The chicken is so spicy at times hard to eat . Dirty tables. They are not consistent. Chairs are so hard to seat. They need a new interior designer. Not going
Atmosphere: 3
Food: 2
Service: 3
Isac Linderoth
The food was really good and the service was good
Atmosphere: 5
Food: 5
Service: 5
Ezra Abuabara
Quality is okay and service was subpar. Been here several times and has never improved.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Shubham Shah
The staff is extremely rude, food runs out at night, terrible, stay hungry but don’t go
Rude staff and small protein portions. The man doing my bowl dropped a whole bunch of the chicken from the scoop and refused to add more. It’s unfair that they charge so much for small protein portions. I go to chipotle all the time and this location is awful.
Atmosphere: 1
Food: 1
Service: 1
Diana S
Used to love this chipotle. Lately it has been absolutely gross to walk into, the trash cans are overflowing which really makes me wonder what things look like in the back ... this location needs more staff.
Atmosphere: 1
Food: 3
Service: 1
Benjamin B.
This Chipotle is most deserving a 3 star rating. Prices have slightly increased at Chipotle, however, I've always found the food to be fresh and service to be quick. Usually, the line isn't too bad. The guac can be hit or miss.
Dani
My favorite Chipotle in DC, good portions, and high
Atmosphere: 5
Food: 5
Service: 5
Angela Davis
I ordered a rice bowl, asked for half chicken and barbacoa. I received only half a portion of chicken without barbacoa. No one tried to get in contact with me to update me about no barbacoa.
The staff is actually friendly but the customer right behind me was a karen for being impatient when it took long time for me to pay using my card
Atmosphere: 3
Food: 4
Service: 4
Really good!Vegetarian options: Rice, beans, Picodigayo, cheese, queso, guacamole, chips.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips & Tomatillo-Red Chili Salsa, Chips & Guacamole
I like Chipotle food and I visit the place frequently. This particular store is clean, and the customer service team is friendly. If you crave healthy food, I recommend visiting.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Worst experience I have ever had at Chipotle. Out of chicken, steak, black beans. Waited 10 mins due to the people working on door dash items first. Also, they refused to make a quesadilla and told me to order it online.Entire restaurant is dirty. My 12 yr old had to clean a table just for us to sit down.This was at 7:20 pm on a Wed.Extremely disappointed
Atmosphere: 1
Food: 1
Service: 1
The girl working was rude, no customer service skills and the dine in area was a mess. I've never been to a Chipotle and had such a horrible experience. I ordered online for pick up and my chips were missing when I got there. I asked about them and was told they are out. I asked if I was going to get my money refunded (since I paid for them) her answer was "no we're out, there's nothing I can do about it." I told her that wasn't right and she laughed. Had I not looked I wouldn't have been told they didn't have them, there's wasn't an offer to compensate for what was paid for. The we walk back to the hotel to find that the meals weren't made correctly either missing the guacamole, sour cream and cheese on top of the chips. I get things happen but her attitude, lack of communication and poor customer service skills show she definitely doesn't need to be in customer service. ?
Atmosphere: 1
Food: 2
Service: 1
I’m not from this area and for this chipotle to have such a low rating I’m surprised the 2 young men working the food station and the young lady working the register was very nice and thorough the lady in front of me in line was very demanding and rude though definitely a lack of home training great staff
Atmosphere: 3
Food: 5
Service: 5
The chicken is so spicy at times hard to eat . Dirty tables. They are not consistent. Chairs are so hard to seat. They need a new interior designer. Not going
Atmosphere: 3
Food: 2
Service: 3
The food was really good and the service was good
Atmosphere: 5
Food: 5
Service: 5
Quality is okay and service was subpar. Been here several times and has never improved.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
The staff is extremely rude, food runs out at night, terrible, stay hungry but don’t go
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Rude staff and small protein portions. The man doing my bowl dropped a whole bunch of the chicken from the scoop and refused to add more. It’s unfair that they charge so much for small protein portions. I go to chipotle all the time and this location is awful.
Atmosphere: 1
Food: 1
Service: 1
Used to love this chipotle. Lately it has been absolutely gross to walk into, the trash cans are overflowing which really makes me wonder what things look like in the back ... this location needs more staff.
Atmosphere: 1
Food: 3
Service: 1
This Chipotle is most deserving a 3 star rating. Prices have slightly increased at Chipotle, however, I've always found the food to be fresh and service to be quick. Usually, the line isn't too bad. The guac can be hit or miss.
My favorite Chipotle in DC, good portions, and high
Atmosphere: 5
Food: 5
Service: 5
I ordered a rice bowl, asked for half chicken and barbacoa. I received only half a portion of chicken without barbacoa. No one tried to get in contact with me to update me about no barbacoa.
Food: 3
Recommended dishes: Burrito Bowl