2301 Georgia Ave NW Unit A, Washington
Very stingy. Went today got a bowl & they didn't even fill the bottom of the bowl w rice. I asked for more they told more that's extra. When I tell you half my bowl doesn't even have rice in it, there's no rice on one side of the bowl! A girl before asked for more & they told her the same thing. I would think filling up the bottom is minimum but no they told to pay extra to fill up the bottom. Lol never again
WROST CHIPOTLE EVER. THE MANAGER HAD THE WORST CUSTOMER SERVICE I EVER EXPERIENCED IN MY LIFE. STINGY WITH THE PORTIONS AND TRY TO CHARGE YOU JUST FOR A SIDE OF SOUR CREAM!!! DONT WASTE YOUR TIME COMING TO THIS LOCATION. RUDE AND DISGUSTING MANAGER.
Its good. I can't eat it every day.
It's a good place to go there
Come on you know its good already why you checking
The taste of the food has been getting alot better.
This location is disgusting. The employees are extremely rude and they try to nickel and dime you for an extra side of salsa.
Your standard Chipotle location, convenient location to campus or Banneker Rec center. Dropped in on same day as move in and there was a decent line that went pretty fast. Location is clean and staff was on the ball when I was there.
My go to chipotle! Not all Chipotles are created equal and this one definitely stands apart from its siblings. It's like they sent their staff to culinary school because the meats/veggies/condiments are always seasoned to perfection which is very unlike other Chipotles I've been to around the country. The location has a very high health score which is both uncommon for the area and very satisfying to the germ conscious people like myself.
This is one of the best chipotles in the DMV. They have a very high health score and it's always clean when I go in there. The service is fast and the employees are friendly. Aside from customer service, the food is very flavorful. Not all Chipotles are created equal when it comes to flavor. IYKYK. I've become a loyal customer
I been getting service everytime I been there. everyone work hard but SARAIA WORKS ð??ð??ð??
They over charge on everything. I can buy the same bowl 2 days in a row and pay different prices for each. It's like they charge for what they want when they want to do so
Love their food and service
Always clean and quick service. Canâ??t complain.
Dirty unsanitized and the staff is just bad customer service. They serve little food the pinto beans are always undercooked just terrible service
I ordered delivery from this chipotle for the third time. The first time my order was randomly given to somebody before the door dash delivery driver arrived. There was no resolution. I had to contact door dash and they told me to use chipotles online form to contact customer service and request a refund. I didn't eat that night. Thanks. The second time I ordered several months later, the food came (much later than when it was estimated) and they forgot my salad dressing. Okay. At least I had food. I just ordered from the chipotle app again. Door dash was on their way to pick up my order and when the driver arrived, once again this chipotle managed to give my food away to somebody else who was not me or my driver. The driver put the manager on the phone. The manager refused to remake the food and send it with the driver and said that they needed to be contacted by door dash directly to resolve the issue. I called door dash. They tried for 20 minutes to get this restaurant on the phone and they finally gave up and told me I have to request a refund from chipotle. Once again, a night with no food. What a terribly run restaurant to not even be able to manage to hand food to the right person.
Convenient location but they don't give much meat here and customer service was so so, flat out refused to give me salt when I asked for it
Great portions, very friendly, A decent amount of space
Good food. Easy walk to campus.
Started making my burrito with ridiculously tiny amounts of rice and beans. About half what I usually get, and I go to Chipotle often. When I asked about it I was yelled at by staff. "You have to ask for it." Wow.
This location is conveniently located on 7th Street at Howard University and across the street from the McDonald's on the corner.
Fast working and the workers are great when it come to getting extra things.
Food served warm, somewhat friendly servers, and cleanliness maintained.
The service is consistently quick and efficient.
This location has horrible customer service!!! I ordered an chicken salad and I asked for dressing the cashier only gave me one with very little in it. Then told me if I wanted another one, I'll have to pay $1.48. Then cashier rather argue about it then just let me pay for another one. Ridiculous!!!
I and my family love eating at Chipotle. Its a great option for vegetarians. However this particular one is a hit or miss depending on who is working i guess. On the last visit it wasnt as clean as we would have liked and that isnt an option for me. I had to ask for the table to be wiped down. The young lady didnt do a great job and i had to go behind her with a feww of their paper napkins. 3 stars given.
Bad customer service. Complained about bad sour cream and neither the cashier nor manager made any effort to apologize or remedy the problem, insisting that they taste test the food before serving, and thus implying that I was being dishonest.
The customer service at this Chipotle is not good. Most of the workers do not listen to customers complaints and do not take action at all.
Horrible they can't comprehend online orders and they give you what they want and not what you ordered the employees ate very unprofessional
Howard University Location in Washington, DC is very clean and the staff was Very Professional!
This chipotle is literally a hit or miss. At one point they were selling brown guacamole and still charging the same price. And when I asked the employee why it looked like that he says "thats just what it looks like today"...
Rude. Inpersanable stuff.
The chicken bowl I got here was hands down the best chipotle meal Iâ??ve ever had. And Iâ??ve had many meals at Chipotleâ??s.
Went in for chips and guacamole. Was happy with the service was in an out in less than 5 minutes, however, I know the lines can get really long. Standard chipotle
Solid 3.5 stars with our experience today. There was no line. Service was pleasant. Order area appeared clean. (I hate when there are fingerprints all over the glass...) The pinto beans were a little dry, as if they'd sat there all day. But we got our bellies full and that's what was important!
Usually when I go to Chipotle and I order my food, the worker who is taking orders in the line are in a rush and seem to be routine but Elio, who greeted me and took my order, was not such. He listened to me carefully and gave me a fair amount of each ingredient that I wanted. The vibe that he gave off was a nice one and I really appreciated it.
Elio offered the most amazing customer service, all though it was busy, I was still greeted with a smile. Usually I come into chipotle and feel a little rushed but Elio made sure to take his time with my order. You don't find this kind of customer service often and because of him, I will be returning !
Its ok it's just that some of the younger staff has poor attitudes and makes a faithful patron not patronize them anymore.
Do you mind your food being tossed at you and inconsistent portion sizes. Some days good, some days blah. No eye contact and servers are almost too into their conversations to hear your requests.
If I could give ZERO stars I would! Worst customer service I have ever had to deal with! I ordered online for a sports team so it was a large $300 + order (30 burritos). I ordered at 6pm and made the pickup 9pm. When we went to pick it up, they said they never had received the order. After a very rude conversation with a women there who was completely condescending, I spoke to a man who eventually did find my reservation, and even though it was COMPLETELY their fault, never once apologized or tried to make the situation better. I was the one who had to tell him that they will make the burritos right there and then. They finally did and an hour later we received our food, and they even forgot two orders. Again, never go to this location!
2301 Georgia Ave NW Unit A, Washington, DC 20001