This location continues to disappoint. I ordered two donuts: one chocolate cake and one strawberry iced. I received a glazed and a chocolate iced instead. Even my simple coffee order was rushed and made incorrectly. Nearly everyone around me picking up their order also had something wrong. It seems like following basic instructions and/ or reading is a challenge here.
I’m visiting and should’ve trusted my first impression instead of giving this place a second chance. Do yourself a favor and get your coffee and breakfast treats elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Perry
Small but good
Atmosphere: 5
Food: 5
Service: 5
Jerhemy Aguilar
Bad customer service, they don't know how to talk to people, It's not the clients' fault that they are not happy in their lives.
Dartunorro Clark
I order donuts through the app. Dunkin Donuts did not have donuts. Go figure.
Atmosphere: 1
Food: 1
Service: 1
Griffin Bouwens
Awful service today. Donuts are always stale, so I avoid them- but still wanted an ice tea. Can’t mess that up, but you can mess up the service. Employee acted like simple questions about the sweetness of the tea was the biggest inconvenience of her life. As someone who used to work at a tea shop, I have full empathy for retail and service workers. I also have a full understanding when someone is awful at their job. Rather than paying I just turned around and walked out.
Atmosphere: 1
Food: 1
Service: 1
John N
The cashier would not allow me to order a cup of water instead of the coffee that would come with the $6 meal deal.
Service: 1
SixSGMA
I walked in and found two employees having a screaming match. I promptly left. Painfully poor management. Never returning.
Atmosphere: 1
Food: 1
Service: 1
Bilqees Stover
Horrible customer service! Please go to the one on G street which is a few blocks away. Every time I come here, they rush making drinks and make a mistake on mine. When I say something, they get offended and do not want to fix my drink.
Atmosphere: 1
Food: 4
Service: 1
HumanFairy
The service is amazing. Yesenia is so professional and nice. 🥰🥰🥰🥰 I recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Alexandra Hyatt
Wouldn’t give me a cup of water even though I paid watered-down coffee. Cashier had a major attitude about it.
Staff is rude and dismissive and the coffee is always burnt.
Atmosphere: 1
Food: 2
Service: 1
Jane Saw
If you want your online order missing items, your croissant for your sandwich burnt (seriously, we're adults here and you're microwaving my food. how did you do this.) and somehow there to be no doughnuts available ever, this is the Dunkin for you!
Atmosphere: 1
Food: 1
Service: 1
Dimitri
The two employees literally ignored everyone in line until people just walked out after waiting for 15+ minutes to be acknowledged. Not a "sorry, be right with you" - you just don't exist. Haven't seen this one before. Wow.
Service: 1
Kara
donuts are always stale. have given this place so many chances.
This location continues to disappoint. I ordered two donuts: one chocolate cake and one strawberry iced. I received a glazed and a chocolate iced instead. Even my simple coffee order was rushed and made incorrectly. Nearly everyone around me picking up their order also had something wrong. It seems like following basic instructions and/ or reading is a challenge here.
I’m visiting and should’ve trusted my first impression instead of giving this place a second chance. Do yourself a favor and get your coffee and breakfast treats elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Small but good
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, they don't know how to talk to people, It's not the clients' fault that they are not happy in their lives.
I order donuts through the app. Dunkin Donuts did not have donuts. Go figure.
Atmosphere: 1
Food: 1
Service: 1
Awful service today. Donuts are always stale, so I avoid them- but still wanted an ice tea. Can’t mess that up, but you can mess up the service. Employee acted like simple questions about the sweetness of the tea was the biggest inconvenience of her life. As someone who used to work at a tea shop, I have full empathy for retail and service workers. I also have a full understanding when someone is awful at their job. Rather than paying I just turned around and walked out.
Atmosphere: 1
Food: 1
Service: 1
The cashier would not allow me to order a cup of water instead of the coffee that would come with the $6 meal deal.
Service: 1
I walked in and found two employees having a screaming match. I promptly left.
Painfully poor management. Never returning.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service! Please go to the one on G street which is a few blocks away. Every time I come here, they rush making drinks and make a mistake on mine. When I say something, they get offended and do not want to fix my drink.
Atmosphere: 1
Food: 4
Service: 1
The service is amazing. Yesenia is so professional and nice. 🥰🥰🥰🥰 I recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t give me a cup of water even though I paid watered-down coffee. Cashier had a major attitude about it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This Dunkin is always out of stuff
Staff is rude and dismissive and the coffee is always burnt.
Atmosphere: 1
Food: 2
Service: 1
If you want your online order missing items, your croissant for your sandwich burnt (seriously, we're adults here and you're microwaving my food. how did you do this.) and somehow there to be no doughnuts available ever, this is the Dunkin for you!
Atmosphere: 1
Food: 1
Service: 1
The two employees literally ignored everyone in line until people just walked out after waiting for 15+ minutes to be acknowledged. Not a "sorry, be right with you" - you just don't exist. Haven't seen this one before. Wow.
Service: 1
donuts are always stale. have given this place so many chances.
Atmosphere: 1
Food: 1
Service: 2
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