Dunkin'
2420 New York Ave NE, Washington
(202) 526-3677
Recent Reviews
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Bad service employee angery
Atmosphere: 2
Food: 2
Service: 2
The ladies that work there are RUDE.After returning to correct an order, they laughed among themselves, speaking in a different language, and looking at me. No professionalism at all! How they remain there a mystery. Miss important detail like Almond Milk instead of Milk. Missing egg on a sausage egg and cheese. The location saves this place They would so so much better if they learned some customer service skills.
Food: 3
Difficult communications
Atmosphere: 1
Food: 4
Service: 2
This dunkin has the worst waiting time 15-20 minutes is ridiculous and then if you place a mobile order they don't start making it until you arrive. The absolute worse.
I ordered a cookie butter cold brew and I take a sip and bite on something hard - and it wasn’t the cookie crumbles that go on top of the cold foam.
I look at the bottom of my cup and see all this random crap in there?! I called the store immediately and they said it’s cookie crumbles. I’ve attached a picture. Please let me know if I’m just delusional or if they used a cup full of trash for my coffee.
Atmosphere: 5
Food: 1
Service: 2
horrible service. there’s 8 ppl behind the counter and we’re waiting over 20 minutes with 5 ppl in line! WORST Dunkin i’ve ever visited!! why do you have so many employees if no one is doing anything
Visited this location 10/17 and this service was amazing! Very nice ladies working and the bagel and croissant we had were the freshest we’ve ever received from a Dunkin’. The bacon and hashbrowns were crispy and the bread was nice and soft. We asked for ketchup packets at the mic and they remembered (not a common occurrence from other locations we’ve visited/fast food in general). Definitely recommend this location :)
Atmosphere: 5
Food: 5
Service: 5
Work on your customer service
Atmosphere: 1
Food: 1
Service: 1
I always buy from the same place and 80% of the time it's the same, I always ask for extra sweetness in my iced coffee and they never do it, they act as if I asked them to give it to me and I always pay for everything, it takes them a long time to give me what I ask for, and if there were another Dunkin on my way I assure you that I would not return to this one, learn to give good service and listen to customers
Service: 1
Poor customer service.. giving the wrong products and being rude and not even being sorry for their mistake..
Service: 1
Restaurantji Recommends
Service could be better
Atmosphere: 2
Food: 4
Service: 3
Fast service.
Food: 5
Service: 5
This is my favorite Dunkin and I am from Rhode Island, so that's saying a lot. They are so friendly and kind and my iced coffee is consistently made and good!
Time after time they never fail to serve the nastiest room temperature hash browns don’t waste your time going
This isn't the fastest dunkin but there very nice and the place is clean especially for sharing a gas station.
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