Worst milkshake ever, they put ice cubes in the shake, I had to tell them to remove the ice cubes, which they did but even then it was a milky thin shake with hardly any ice cream for $8. Do not go here!
Google user
I ordered a gelato, delicious, I would recommend
Natalie Nebrich
I ordered a gelato, delicious, I would recommend
Meagan H.
We just got an iced vanilla latte and a joylatte which is kind of like an almond joy. Friendly guy. Relatively quick. Pretty tasty.
Jenise Fox
Originally wanted to go to Larry's, but their prices were too steep. Went here instead and regretted it. My milkshake was ice water, with little trace of milk. The woman taking my order acted like she was doing me a favor. She didn't offer us straws, napkins, or anything with our orders.If you're considering going here, don't.
Elida Joy Guingab
People were rude. Milk tea was disgusting. Not worth a penny.
Kate Wheadon
On 6/7/19, I ate at Gelastissimo while visiting Washington, D.C from out of town. The employees were rude and the food was disgusting. I ordered a Jasmine Milk Tea and the tea tasted like soap. The tapioca boba was hard and when I spoke to their female employee, she simply shrugged and turned around. Secondly, I asked to speak to the manager and the woman continued to be rude and reply with “What about?”. I said “My boba is hard and my jasmine green tea tasted like soap.” She said that the boba was the same batch as everyone and although my two friends had gotten bubble tea and their boba was soft and normal. The phase “The customer is always right” was not implied here and the employee continued to be rude and a simply horrid person in terms of customer service and politeness. I will never be returning to this terrible establishment and I encourage all of you not to as well.
Andreas G.
Went here on a really hot day for ice cream. They do have quite a selection of flavors. We've tried pistachio and cookies and cream. Both tasted weird and also just didn't look right. The color of the pistachio ice cream was off and also the consistency. It tasted way too sweet. Service wasn't rude but not friendly either. No smile, almost no communication. Try to avoid this place.
Emily R.
This was... not good. The staff were rude and horrendously slow, and my veggie panini was basically toasted bread with dry a** heated-up veggies in between. Waste of money for sure. Also the fact that I waited about ten minutes for this amidst the hellscape that is that food court just makes me angrier.
Anji C.
The service is poor and unenthusiastic, and the gelato is either overly sweet or just not flavored well. Would not recommend.
I have had good Gelato and bad Gelato. The good Gelato is so good, it is like eating ice cream for the first time in your life. The bad Gelato makes you wish you just went to the grocery store and bought a pint of generic ice cream. I have to say, this place's "Gelato" was near the worse I have tasted. Definitely not worth the price they charge. They offer samples and seem to have other items that are probably good and the staff seems nice, but that Gelato needs to go away and just be replaced with standard ice cream. If you are from Italy and you visit DC and try this Gelato, I apologize... not all of America thinks Gelato should taste that bad.
Andrew M.
This place may seem appealing and the food is good but the service is terrible with a capital T, first after I ordered I go to eat my gelato and I see a pice of plastic. So I go back to the counter and tell the lady about the plastic I see in my gelato. She couldn't understand me so she PUT SARAN WRAP ON MY GELATO so I left in anger and I took out the plastic then ate it ONLY TO FIND MORE PLASTIC IN MY GELATO so I come back asking for a new one showing the plastic that was in the gelato and after she LAUGHED and discussed with another worker she finally gave me one PLASTIC FREE. I could have chocked if I didn't see that. Thanks a lot.
Lauren G.
Decent service, terrible food. I ordered a veggie panini...they lightly grilled the bread, warmed up my toppings in a MICROWAVE , then added it between the bread. Such a farce. Beware!
Worst milkshake ever, they put ice cubes in the shake, I had to tell them to remove the ice cubes, which they did but even then it was a milky thin shake with hardly any ice cream for $8. Do not go here!
I ordered a gelato, delicious, I would recommend
I ordered a gelato, delicious, I would recommend
We just got an iced vanilla latte and a joylatte which is kind of like an almond joy. Friendly guy. Relatively quick. Pretty tasty.
Originally wanted to go to Larry's, but their prices were too steep. Went here instead and regretted it. My milkshake was ice water, with little trace of milk. The woman taking my order acted like she was doing me a favor. She didn't offer us straws, napkins, or anything with our orders.If you're considering going here, don't.
People were rude. Milk tea was disgusting. Not worth a penny.
On 6/7/19, I ate at Gelastissimo while visiting Washington, D.C from out of town. The employees were rude and the food was disgusting. I ordered a Jasmine Milk Tea and the tea tasted like soap. The tapioca boba was hard and when I spoke to their female employee, she simply shrugged and turned around. Secondly, I asked to speak to the manager and the woman continued to be rude and reply with “What about?”. I said “My boba is hard and my jasmine green tea tasted like soap.” She said that the boba was the same batch as everyone and although my two friends had gotten bubble tea and their boba was soft and normal. The phase “The customer is always right” was not implied here and the employee continued to be rude and a simply horrid person in terms of customer service and politeness. I will never be returning to this terrible establishment and I encourage all of you not to as well.
Went here on a really hot day for ice cream. They do have quite a selection of flavors. We've tried pistachio and cookies and cream. Both tasted weird and also just didn't look right. The color of the pistachio ice cream was off and also the consistency. It tasted way too sweet. Service wasn't rude but not friendly either. No smile, almost no communication. Try to avoid this place.
This was... not good. The staff were rude and horrendously slow, and my veggie panini was basically toasted bread with dry a** heated-up veggies in between. Waste of money for sure. Also the fact that I waited about ten minutes for this amidst the hellscape that is that food court just makes me angrier.
The service is poor and unenthusiastic, and the gelato is either overly sweet or just not flavored well. Would not recommend.
Restaurantji Recommends
I have had good Gelato and bad Gelato. The good Gelato is so good, it is like eating ice cream for the first time in your life. The bad Gelato makes you wish you just went to the grocery store and bought a pint of generic ice cream. I have to say, this place's "Gelato" was near the worse I have tasted. Definitely not worth the price they charge. They offer samples and seem to have other items that are probably good and the staff seems nice, but that Gelato needs to go away and just be replaced with standard ice cream. If you are from Italy and you visit DC and try this Gelato, I apologize... not all of America thinks Gelato should taste that bad.
This place may seem appealing and the food is good but the service is terrible with a capital T, first after I ordered I go to eat my gelato and I see a pice of plastic. So I go back to the counter and tell the lady about the plastic I see in my gelato. She couldn't understand me so she PUT SARAN WRAP ON MY GELATO so I left in anger and I took out the plastic then ate it ONLY TO FIND MORE PLASTIC IN MY GELATO so I come back asking for a new one showing the plastic that was in the gelato and after she LAUGHED and discussed with another worker she finally gave me one PLASTIC FREE. I could have chocked if I didn't see that. Thanks a lot.
Decent service, terrible food. I ordered a veggie panini...they lightly grilled the bread, warmed up my toppings in a MICROWAVE , then added it between the bread. Such a farce. Beware!