Jimmy John's in Washington

“Wow I experience what another reviewer experienced . I like this Jimmy Johns and old guy with cap and bob hair dew didn't put tomatoes on my sandwich and joked with the workers about me liking extra mayonnaise and mustard on my club , he didnt want to put on my sandwich. I didn't say nothing and the 3rd time this happened I haven't been there in 3weeks like why do that and I have translator and not to mention I speak a few languages to as well. My sandwich only had lettuce and turkey + ham . Sad society. Appreciate your job ppl. Damn! With out us customer's you'll have no revenue! I won't b coming . Nobody wants a dry sandwich. My advice is to watch what you say around ppl. I have friends that are secret shoppers to as well“

“Due to a schedule change, at 4:00pm on a busy Friday, I had to find a way to feed 28 people quickly. We were at a large hotel, so I was trying to be efficient, but discreet. I created an account on the JJ website and started a group order, adding email addresses for all 28 people on my team. Everyone received a link to create their own choice of sandwich, made to their request. As the 'host', I had the option to limit or edit their order, if I wanted. We got everyone's requested order in by 4:30pm. I asked them to deliver the whole order by 5:45pm, assuming I would get a call or email saying this was impossible. Instead, I immediately got an email saying 'order received'. I was at the front door of the hotel on time, but noticed there was a huge traffic tie up, so I figured it might take a while. To my shock, the driver was there by 5:55pm. Somehow cut through all that rush-hour traffic. Even better; everyone really enjoyed their sandwiches! I ordered the Italian and it was fresh and tasty! Very satisfied and still amazed at how quickly they were able to process and deliver such great sandwiches. Will definitely order from JJ's again!! Kudos!!“