Jimmy John's in Columbia

“I’m writing this review because of the amazing customer service I received from Charles. My husband’s favorite is the cold sub, so I stopped by to pick something up for him. Charles was absolutely spectacular very respectful, friendly, and helpful. You don’t always come across people who genuinely provide such great customer service, and I wanted to take the time to recognize him. Jimmy John’s, you have a great employee in Charles! Please make sure his excellent customer service is“

“Got lunch here so I could sample their toasted sandwiches. Glad I did. This is a fast food restaurant so we are not talking about Michelin stars. But that aside it was very good. I got the roast beef and cheddar and I will come back and try the chicken bacon ranch sandwich. My order was taken quickly and was prepared soon after that. They had booths, counter seating and round tables. It was clean and quiet and pleasant to dine in. The price was appropriate for a fast food sandwich.“

“Ordered #9 Italian club. Brought it home and found it had no meat in it! I wanted to call the branch to let them know but they didn’t pick up the phone.

Edit: I went back later that day and explained what happened. There was a different worker there, who was able to give me a refund and a couple cookies for my trouble, so they made it right. I’d still go back again, because the sandwiches are good.“