Jimmy John's in York

“I had to take a minute to share my experience here yesterday. I placed an order online, and I received a notice that my food was ready. I walked inside, and the store was filled with customers. The staff was busy. Even though things were busy, one worker looked around every so often at the room. She looked at me, asked if I was being helped, and I told her I had an online order. She asked my name, and she turned to the row of order slips and said something to another worker. That person immediately walked over to me, handed me cups, and said I could get my drinks and that she was sorry for the wait. It wasn't long after that, a different person announced that there would be a wait for a certain bread, but that they were happy to offer the others that she mentioned. A few people left, but others stepped up to order with the alternative options. No one behind the counter grumbled, and the food kept coming out consistently but slowly. I was very impressed at 1) staff attitude and willingness to make customers aware of what was going on and to make sure everyone had attention given to them; and 2)the food prep never stopped-these folks continued to work as a team to get orders filled. What professionals! I will tell others how customer friendly this store is, even under pressure. Thanks for my lunch on a very hot day!“

“I placed a very large order at this location today and everything was very organized and neatly placed in the pickup bags. I was greeted with smiles when I walked in and everyone was very friendly and welcoming. The names were added to each sandwich so there was no confusion when I got back to the office. I highly recommend Jimmy Johns and definitely will be returning.“