Too many homeless people hanging out and sleeping in the store. Smells horrible and the management does nothing or doesn't even call the police. A
Atmosphere: 1
Food: 3
Service: 2
Carson Middleton
Horrible this old lady stole my food and ran out the door. I didn’t get a refund and they said it was “ too bad” horrible service as well, my kid got stuck in the play place for two hours :((((((
Atmosphere: 1
Food: 1
Service: 1
Tatiana vanesa Ramos pinzon
Many homeless people inside the
Atmosphere: 1
Food: 5
Service: 5
Juston Thomas
Decent
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcmuffin
Dietrich Williams
We had difficulty with in store ordering plus I stood where mobile pick orders were and no one greeted me to ask about my pickup. My sisters placed there orders and received theirs and when I asked the young lady about (order #679) mobile order, she seemed a little upset. We only came because we visited the cemetery in the area. I'll try another McD's. Low scores more about service.Parking: Majority of parking is off to the backsideWheelchair accessibility: Yes. Ramp
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: World Famous Fries
Derk P
why is it at only THIS location, I can't order nuggets on the app??? ?
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chicken Mcnuggets
ANA White
I write this post in good intentions. However, this location needs to clean house. Way to many panhandlers outside and inside begging. I just don't want to feel attacked or obligated to give.
Atmosphere: 1
Food: 3
Service: 3
L C
Charged me for a sausage biscuit. I ordered just one cookie. One singular cookie. They end up giving me a sausage biscuit. I noticed the bag was heavy but I didn’t think much of it because I didn’t think it was possible to mess up an order of one cookie when the restaurant wasn’t even busy. I pull back through the drive through. Explained what happened. Not one but TWO of the employees acted like I was speaking a foreign language. They get a manager. I tell her what happened. I just want ONE cookie and a refund for the differences I told her to refund the money back to my card. She said NO, that she would give me cash instead. Ok weird but whatever. She gives me the cash refund but not the cookie. I ask the employee where my cookie is and she asks me to pay again???? So I give her my card again (a homeless man walked up to my window) and I decided to give him the 2 dollars). Manager comes back and starts telling me that she asked me if I wanted the cookie and I said no or something? Which wasn’t the case. I said yes multiple times! I wanted the cookie! Notice how complicated a very simple transaction should’ve been? A normal, emotional intelligent manager would’ve just given me the cookie for free instead of trying to argue with me. I will be reporting her to corporate.Also, the person at the window should be able to speak fluent English. It doesn’t matter if they speak another language too (that’s great more power to you!). But I shouldn’t have to go through two people who have no idea what I’m talking about because English is beneath them. And yes I said beneath them. I would feel disrespectful/embarrassed if I moved to another country, chose to work in customer service, then refused to adequately learn a language to the point where I was severely misunderstanding people and making THEM feel like the ignorant ones.
Atmosphere: 1
Food: 3
Service: 1
Icy D
Used the bathroom they weren’t to bad but in the front by the register there was trash on the floor. When you go outside there empty cup a soup on the ground by the front
Food was ok. Didn't have medium fries and no drink refills. Homeless people in the parking lot begging for money. Stay away!
Atmosphere: 1
Food: 3
Service: 2
Mi chael Johnson
The servers see you order-in at the register;ignored you as drive-thru is busy being served..Inside fountains drinks are purposefully turn off and no free refill.On the app. "server error"for odering any drinksParking: One way in:one way out
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
Terihya Bullock
Drive-thru is always crowded and confusing the payment payments of french fries cost too
Atmosphere: 3
Food: 4
Service: 2
Patricia Wiseman
This McDonald's has the worst customer service ever. Maybe it's the workload or something but they are some awful people. Not helpful at all. Asking them a question is like a sin to them.
Atmosphere: 1
Food: 5
Service: 1
Lee Jahnke
The New York Ave McDonalds at Blandensberg Road. ... What to say? I frequently order from the drive thru here; the staff is professional and works hard to get orders done quickly. Lotsa homeless on the lot so I wouldn't leave anything in your car.Kid-friendliness: Kids welcomeParking: Big open lot with entrances on Bladensberg Road and New York Avenue. Lotsa homeless roving about.Wheelchair accessibility: ADA Compliant
Too many homeless people hanging out and sleeping in the store. Smells horrible and the management does nothing or doesn't even call the police. A
Atmosphere: 1
Food: 3
Service: 2
Horrible this old lady stole my food and ran out the door. I didn’t get a refund and they said it was “ too bad” horrible service as well, my kid got stuck in the play place for two hours :((((((
Atmosphere: 1
Food: 1
Service: 1
Many homeless people inside the
Atmosphere: 1
Food: 5
Service: 5
Decent
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcmuffin
We had difficulty with in store ordering plus I stood where mobile pick orders were and no one greeted me to ask about my pickup. My sisters placed there orders and received theirs and when I asked the young lady about (order #679) mobile order, she seemed a little upset. We only came because we visited the cemetery in the area. I'll try another McD's. Low scores more about service.Parking: Majority of parking is off to the backsideWheelchair accessibility: Yes. Ramp
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: World Famous Fries
why is it at only THIS location, I can't order nuggets on the app??? ?
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chicken Mcnuggets
I write this post in good intentions. However, this location needs to clean house. Way to many panhandlers outside and inside begging. I just don't want to feel attacked or obligated to give.
Atmosphere: 1
Food: 3
Service: 3
Charged me for a sausage biscuit. I ordered just one cookie. One singular cookie. They end up giving me a sausage biscuit. I noticed the bag was heavy but I didn’t think much of it because I didn’t think it was possible to mess up an order of one cookie when the restaurant wasn’t even busy. I pull back through the drive through. Explained what happened. Not one but TWO of the employees acted like I was speaking a foreign language. They get a manager. I tell her what happened. I just want ONE cookie and a refund for the differences I told her to refund the money back to my card. She said NO, that she would give me cash instead. Ok weird but whatever. She gives me the cash refund but not the cookie. I ask the employee where my cookie is and she asks me to pay again???? So I give her my card again (a homeless man walked up to my window) and I decided to give him the 2 dollars). Manager comes back and starts telling me that she asked me if I wanted the cookie and I said no or something? Which wasn’t the case. I said yes multiple times! I wanted the cookie! Notice how complicated a very simple transaction should’ve been? A normal, emotional intelligent manager would’ve just given me the cookie for free instead of trying to argue with me. I will be reporting her to corporate.Also, the person at the window should be able to speak fluent English. It doesn’t matter if they speak another language too (that’s great more power to you!). But I shouldn’t have to go through two people who have no idea what I’m talking about because English is beneath them. And yes I said beneath them. I would feel disrespectful/embarrassed if I moved to another country, chose to work in customer service, then refused to adequately learn a language to the point where I was severely misunderstanding people and making THEM feel like the ignorant ones.
Atmosphere: 1
Food: 3
Service: 1
Used the bathroom they weren’t to bad but in the front by the register there was trash on the floor. When you go outside there empty cup a soup on the ground by the front
Atmosphere: 3
Food: 4
Service: 4
Clean quite atmosphere.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Food was ok. Didn't have medium fries and no drink refills. Homeless people in the parking lot begging for money. Stay away!
Atmosphere: 1
Food: 3
Service: 2
The servers see you order-in at the register;ignored you as drive-thru is busy being served..Inside fountains drinks are purposefully turn off and no free refill.On the app. "server error"for odering any drinksParking: One way in:one way out
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
Drive-thru is always crowded and confusing the payment payments of french fries cost too
Atmosphere: 3
Food: 4
Service: 2
This McDonald's has the worst customer service ever. Maybe it's the workload or something but they are some awful people. Not helpful at all. Asking them a question is like a sin to them.
Atmosphere: 1
Food: 5
Service: 1
The New York Ave McDonalds at Blandensberg Road. ... What to say? I frequently order from the drive thru here; the staff is professional and works hard to get orders done quickly. Lotsa homeless on the lot so I wouldn't leave anything in your car.Kid-friendliness: Kids welcomeParking: Big open lot with entrances on Bladensberg Road and New York Avenue. Lotsa homeless roving about.Wheelchair accessibility: ADA Compliant
Atmosphere: 3
Food: 3
Service: 4